Easterns Automotive Group of Laurel

good customer service Norwood Dennis was so helpful and courteous.I have not purchased a car as if yet but he is determined to make it possible. My kudos to him and that de Norwood Dennis was so helpful and courteous.I have not purchased a car as if yet but he is determined to make it possible. My kudos to him and that dealership. Everyone was so helpful. More

Great deals & great customer service I went in to Eastern Motors a few days ago and was a little nervous about what car I qualified for based on the type of credit I have. Jonathan De la I went in to Eastern Motors a few days ago and was a little nervous about what car I qualified for based on the type of credit I have. Jonathan De la Espada was my sales man and he was GREAT. He walked me through everything and explained everything in detail and I got to leave with the car I really wanted. I would recommend Jonathan to anyone who is looking for a great deal on a car with or without credit. More

Great place to buy a car and Jonathan was amazing! Walked in looking for a Chrysler, although I did not purchased Jonathan helped me and he was great, answered all my questions and overall was great fr Walked in looking for a Chrysler, although I did not purchased Jonathan helped me and he was great, answered all my questions and overall was great from the moment I came in to the moment I left. More

Professional, thorough and fast! What a great experience. The team I had, Ricky and Jesus we're knowledgeable about the car I was buying. The whole process was fast, which apprecia What a great experience. The team I had, Ricky and Jesus we're knowledgeable about the car I was buying. The whole process was fast, which appreciated. When I had purchased my wife's car last year, we were in the dealership for over 3hrs! I was in and out in a little over an hour, in the car I stopped in to test drive! I was impressed with the service and also that this dealership is global, from Africa to North America and South America and also Europe! This made me comfortable knowing that this dealership was a professional corporation. I highly recommend this dealership!!! More

Feedback My husband and I have been long time customers and have just purchase another vehicle this past week. I like the convenience of this location to my h My husband and I have been long time customers and have just purchase another vehicle this past week. I like the convenience of this location to my home. The atmosphere and friendliness of the staff in general. More

Great experience Jeremiah Jones and Jesus Santos gave me great service tonight friendly and quick. I'll recommend them to my friends and family, great price as well. Jeremiah Jones and Jesus Santos gave me great service tonight friendly and quick. I'll recommend them to my friends and family, great price as well. More

.. Pleasant and professional service. Knowledgeable and friendly staff. Test drove several vehicles to decide on the one. Services performed in an effect Pleasant and professional service. Knowledgeable and friendly staff. Test drove several vehicles to decide on the one. Services performed in an effective manner. Thank you. More

Mixed buyers emotions This could have been easy if I just had to rate my sales person. Norwood was great and professional, but unfortunately their sales process does not al This could have been easy if I just had to rate my sales person. Norwood was great and professional, but unfortunately their sales process does not allow him much of any direct input. Management on the other hand could use some training unless this is the way they do business. A lot of back and forth and cheap when it comes to keep their words. I was told that there weren't much discount on the price of the car due the amount of money they spent reconditioning car. From 2 replacement tires after my test drive I ended up with one on which they only could pay just half of the cost and took almost a month to get that half lol . 2 keys but only 1 was provided and the second was just door key (no remote). An alignment that didn't feel as it was done at all ect.... I wonder how the car even passed the MD state inspection. I stayed with them because I was on the market for a very specific feature and color combo I had hard time finding elsewhere. Unfortunately this review is not about my salesman to which I give 4 plus stars but the dealership itself. With all that said, Norwood was the man! More

Quick and easy We had a great experience at the dealership. We found a car at another one of their locations and they had it transferred the following morning. The w We had a great experience at the dealership. We found a car at another one of their locations and they had it transferred the following morning. The whole process was quick and easy!!! More

Excellent!!!! It Was a great experience the gentleman at Easterns made the process so smooth for myself and my husband. They are the top of the line in customer se It Was a great experience the gentleman at Easterns made the process so smooth for myself and my husband. They are the top of the line in customer service, not only they did a great job in finding us a car within our budget. They also made sure we got 5 he best possible quote for car insurance. Kid friendly, amicable staff, overall excellent!!!!! More