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Easterns Automotive Group of Laurel

Laurel, MD

4.9
2,770 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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3510 Laurel Ft Meade Rd

Laurel, MD

20724

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Showing 2,770 reviews

March 19, 2015

DO NOT PURCHASE FROM THESE PEOPLE DO NOT purchase a vehicle from these people. I was told my vehicles tire was low due to sitting still, and naive me believed them. I did not notice un More

by Darius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jesus Santos, Vinny Vannavong, Ricky Kinemore
March 16, 2015

Thang Tung Very nice salesman. Attentive and ensured that I was comfortable. Danny at the finance office was really nice as well. Great experience!! I would re More

by Tonya1177
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tung/Danny
Mar 18, 2015 -

Easterns Automotive Group of Laurel responded

Tonya, thanks so much for the nice review! Danny and the rest of the staff are key components of our team here at Easterns Automotive Laurel and they will be very happy to hear about your great experience. We set high expectations for ourselves and the fact that we met yours can only mean that we are approaching that goal. Please come back to see us if you need anything at all!

March 01, 2015

Norwood Dennis I walked into Eastern motors in Laurel yesterday to see if i could possibly be financed for a car I was not expecting to walk out with one. Norwood De More

by Scott Holmes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norwood Dennis
Mar 04, 2015 -

Easterns Automotive Group of Laurel responded

Thank you for the feedback, Scott! Dennis is a valuable staff member and he will enjoy your kind words. One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. Thank you for the recommendations. We look forward to working with you, your family, and your friends in the future.

February 28, 2015

brand new chrysler 300! I didnt think i was going to walk out with a car but after the guys went over a lot of the details with me i felt more confident. Tony let me take the More

by hghghg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
danny
February 26, 2015

Very helpful! Very friendly, willing to assist , atmosphere very chill, music is good! Everyone is very friendly! Finance man was very helpful! Very pleased with More

by Ct21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos
February 16, 2015

good service, helpful Me and my fiance came in to look at purchasing a car. We had Norwood as our salesman and he did the credit check and paperwork with us. He was very he More

by bry.schultz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norwood
Feb 20, 2015 -

Easterns Automotive Group of Laurel responded

Thanks for dropping by to leave this great review! I'm so happy to hear that you and your fiance received top-notch service from Norwood. I hope that you are enjoying your new car fully and if you have any questions down the road, be sure to give us a call. We look forward to working with you again and wish you both all the best!

February 10, 2015

Awesome I enjoyed my experience with Rastern Motors. They really work with the customer to find the right deal and not put you in anything just to make a sale More

by Crandall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norwood Dennis, Jesus Santos
Feb 12, 2015 -

Easterns Automotive Group of Laurel responded

Crandall, thanks for writing this great review and congratulations on your new car! Were thrilled to hear that we made your car-buying experience an enjoyable one. We appreciate your business, and if you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online so be sure to check our Facebook and Twitter pages.

February 10, 2015

great overall nice place Ricky nice .pleasant person Hell of job he did but U could have free soft drinks or coffee but a very nice place and worker great More

by bigdogkev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Kinemore
Feb 12, 2015 -

Easterns Automotive Group of Laurel responded

Thanks so much for the nice review! I am happy to hear that your overall experience with us has been pleasant. Ricky is a key component of our team, and he will be glad to hear your compliments as well. We appreciate your business, and please come back and see us again soon!

January 30, 2015

was awesome Ricky was great very knowledgeable and very attentive and kept me very informed as the deal was going. Thank you. I had a awesome experience with you. More

by kjones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Kinemore, Ricky Kinemore
Feb 03, 2015 -

Easterns Automotive Group of Laurel responded

Thanks for this great review! Ricky truly knows his stuff. We make sure that all of our employees are knowledgeable and courteous and he will be glad to hear you were able to perceive that. I hope that you are enjoying your new car! We appreciate your business and look forward to serving you again in the future! Also, check out our Facebook and Twitter for exclusive deals.

January 29, 2015

Outstanding Service From the time that I walked into the door until I drove out with my car Jesus and Ricky took care of everything! After. totaling my vehicle and needi More

by PaulB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Ricky Kinemore
Feb 03, 2015 -

Easterns Automotive Group of Laurel responded

Paul, thanks so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments. We pride ourselves on offering high quality customer service, and I'm glad Jesus and Ricky were able to take care of you. Congrats on your new car! Thank you for your business and we look forward to seeing you again in the future!

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