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Easterns Automotive Group of Laurel

Laurel, MD

4.9
2,760 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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3510 Laurel Ft Meade Rd

Laurel, MD

20724

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Showing 2,760 reviews

January 29, 2015

Outstanding Service From the time that I walked into the door until I drove out with my car Jesus and Ricky took care of everything! After. totaling my vehicle and needi More

by PaulB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Ricky Kinemore
Feb 03, 2015 -

Easterns Automotive Group of Laurel responded

Paul, thanks so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments. We pride ourselves on offering high quality customer service, and I'm glad Jesus and Ricky were able to take care of you. Congrats on your new car! Thank you for your business and we look forward to seeing you again in the future!

January 28, 2015

Easterns Laurel is in fact a blessing inside the storm! I have been able to triple my work load, take my husband to/from work on time without my other car breaking down, and take my daughter for her license More

by Anita Muhammad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rozell (the great!) Bill (great test drive), Jesus Santos, Ricky Kinemore
Jan 29, 2015 -

Easterns Automotive Group of Laurel responded

Thanks so much for this great review, Anita! Our entire team is focused on providing top-notch customer service, and I'm very pleased that your visit with us mirrored our efforts. Ill be sure to pass along your compliments. We appreciate your business and look forward to working with you again in the future. In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials.

January 22, 2015

Job well done I'm not an easy customer and Tony and Jesus worked with me until we found a car I liked and also kept me in a reasonable price range for me. I really More

by solovely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos
Jan 26, 2015 -

Easterns Automotive Group of Laurel responded

Thanks for writing this great review and congratulations on your new car! It's delightful to know that Tony and Jesus made your car-buying experience an enjoyable one. I'll be sure to pass along your compliments to them. If you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online so be sure to check our Facebook and Twitter pages.

January 17, 2015

Proud new owner of the CC Volkwagen Tony Johnson is a beast salesman. Thank you so much. I would recommend this location to anyone. Very professional. He recommend a great spot eat lunch More

by Landis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 20, 2015 -

Easterns Automotive Group of Laurel responded

Landis, thanks for this great review! We make sure that all of our employees are friendly and professional, and I am happy to hear that Tony was able to show you that. Congratulations on your new car! We appreciate the recommendation, and keep us updated if there's anything else we can do for you. Also, check us out on Facebook and Twitter for dealer news and specials.

January 15, 2015

Happy Excellent customer service! Tony and Roselle were fantastic! The process was easy & fast, no finagling . I highly recommend easterns to everyone. Tha More

by Angie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosell
Jan 19, 2015 -

Easterns Automotive Group of Laurel responded

Angie, thank you for this great feedback! It's wonderful to know that Tony and Roselle provided you with the excellent customer service that we pride ourselves on at Easterns Automotive Laurel. I'll be sure to pass along your compliments. I hope that you are enjoying your new car! We appreciate your business and hope to see you again in the future! Please feel free to contact us if we can help you out in any other way.

January 11, 2015

My experience at easterns was the best We came to eastern motors unsure of which vehicle we wanted but Rosell and Robert helped us decide which car that was best for us! And the service was More

by qaws
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosel
Jan 13, 2015 -

Easterns Automotive Group of Laurel responded

Thank you for this great feedback! It's wonderful to know that Rosell and Robert provided you with the outstanding customer service that we pride ourselves on at Easterns Automotive Laurel. I'll be sure to pass along your compliments to them. Congrats on the new vehicle! We appreciate your business and hope to see you again in the future! Please feel free to contact us if we can help you out in any other way.

January 07, 2015

Top Notch customer service Lenard was a wonderful sales associate. He was very professional. Mr. Thompson was attentive to our wish list and concerns and assisted us with secur More

by Tina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenard Thompson
Jan 08, 2015 -

Easterns Automotive Group of Laurel responded

Tina, thank you for taking the time to write such a great review! Lenard is an asset to our team and he strives to create a positive buying experience for every customer. He will be thrilled to hear your kind words and know that his professionalism was recognized by you. Congrats on your new car! Please let us know if there's anything else we can do for you. Also, be sure to follow us on Facebook and Twitter pages to stay in the loop with exclusive content and specials.

January 05, 2015

outstanding customer service Even though I did not purchase a vehicle from easterns I still received the best customer service and I would definitely return. Everyone I encounter More

by lpn1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos
Jan 07, 2015 -

Easterns Automotive Group of Laurel responded

Thank you for writing this great review! We work hard to provide our customers with a top-notch customer experience, and I am extremely happy to hear that your visit with us was so positive. We appreciate your recommendations, and if you need anything else at all, please come back to see us. Also, check us out on Facebook and Twitter for exclusive content and deals.

January 05, 2015

I got the car i wanted I came in looking for a Nissan truck and easterns had exactly what i was looking for. Robert Johnson did a great job lining up everything to make the More

by sonaralph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos
Jan 07, 2015 -

Easterns Automotive Group of Laurel responded

Thank you for writing this great review! We work hard to provide our customers with a top-notch customer experience, and I am extremely happy to hear that your visit with us was so positive. We appreciate your recommendations, and if you need anything else at all, please come back to see us. Also, check us out on Facebook and Twitter for exclusive content and deals.

January 04, 2015

Great Service Tony and Jesus have been really great! They worked out the best deal and got me into the car I wanted. It was a fast and easy process. Tony help put a More

by PLloyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos
Jan 07, 2015 -

Easterns Automotive Group of Laurel responded

Thanks for writing this great review and congratulations on your new car! It's delightful to know that Tony and Jesus made your car-buying experience a fast and easy one. I'll be sure to pass along your compliments to them. If you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online so be sure to check our Facebook and Twitter pages.

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