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Easterns Automotive Group of Laurel

Laurel, MD

4.9
2,766 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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3510 Laurel Ft Meade Rd

Laurel, MD

20724

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Showing 2,766 reviews

April 30, 2025

Awesome place to buy a car from. Very friendly environment. I will definitely be back to buy another car. More

by .
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rozell Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Alexis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Artola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Francisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amar Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Easterns Automotive Group of Laurel responded

Congratulations on your purchase! Thank you so much for this wonderful review. We were glad to help!

April 30, 2025

larry did a great job! i spent most of my time enjoying his company until i signed my paperwork! More

by TBrown1
Recommend Dealer
Yes
Employees Worked With
Larry Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Easterns Automotive Group of Laurel responded

Welcome to the Easterns family! We're so glad to have you on board with us. Please recommend us to your family and friends.

April 29, 2025

They took the time to explain everything, we are here for the second time. Rich and Antonio help us a lot to reach our goal. More

by verenise2326
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Kemp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Francisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Easterns Automotive Group of Laurel responded

Customer service is important to us so please know your words have great value to us. We are grateful to have you as a customer and we appreciate your positive feedback.

April 27, 2025

I was working with Mr Rich he was amazing. .I feel as he treated me with love and kindness as family.. will highly recommend him to everyone.. WOW he help me get though a tough time as my car More

by molly20debbie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amadou Sow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Kemp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Easterns Automotive Group of Laurel responded

Your kind words mean a lot to us, thank you for taking the time to share your experience with others. We look forward to continuing to serve you in the future.

April 22, 2025

Mr. Rich was very helpful n was able to answer all of my questions n concerns patiently. More

by rmorquoi
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Kemp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Easterns Automotive Group of Laurel responded

Thank you so much for taking the time to leave such a kind review! We truly appreciate your business and are thrilled to hear that you had a great experience with us.

April 22, 2025

It was on a Saturday evening that the first contact was initially made with Easterns Automotive Group by Monday the transaction was finalized. The sales assistant, Rich Kemp was very much professional in h More

by bsnohjr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Kemp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Easterns Automotive Group of Laurel responded

Customer service is important to us so please know your words have great value to us. We are grateful to have you as a customer and we appreciate your positive feedback.

April 19, 2025

Very friendly and informative. We are pleased with our purchase. Good quality service throughout the process. More

by bwj.harmonizer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Kemp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Easterns Automotive Group of Laurel responded

Customer service is important to us so please know your words have great value to us. We are grateful to have you as a customer and we appreciate your positive feedback.

April 16, 2025

I liked the location. I would like to come back in June or July to try again. More

by mariamitchell3333
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Beltran Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Easterns Automotive Group of Laurel responded

We are glad to have you as an Easterns customer! Our team is devoted to providing an exceptional service experience for customers and it's great to hear that Jennifer hit the mark. Thank you for your business!

April 15, 2025

SUPER HAPPY TO HAVE BROUGHT FROM MR BROWN IN LAUREL! ! IF ANYONE IS LOOKING FOR A CAR PLEASE GO SEE LARRY AT EASTERNS IN LAUREL More

by ortizkathererine983
Recommend Dealer
Yes
Employees Worked With
Larry Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Easterns Automotive Group of Laurel responded

Thank you so much for taking the time to leave such a kind review! We truly appreciate your business and are thrilled to hear that you had a great experience with us.

April 14, 2025

Unprofessional Management. Joel Alexis. He needs a liar detector test and so does the whole tags and tile team. They will forge your signature and paperwork. Please beware. Call More

by erikaswynn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joel Alexis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lorenzo Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Artola
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Easterns Automotive Group of Laurel responded

We would love to address your concerns regarding your visit. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. E-mail: customercare@easterns.com / Phone: (877)-927-5004