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Easterns Automotive Group of Laurel

Laurel, MD

4.9
2,766 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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3510 Laurel Ft Meade Rd

Laurel, MD

20724

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Showing 2,766 reviews

April 14, 2025

Mr Kemp gave great customer service, professional and smooth. He was a joy to work with More

by nicolittle198969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Alexis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Kemp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Easterns Automotive Group of Laurel responded

Your kind words mean a lot to us, thank you for taking the time to share your experience with others. We look forward to continuing to serve you in the future.

April 12, 2025

My experience was wonderful with Mr. Rich. He gave me a wonderful customer service patient and understanding I was very satisfied with my choice of car. If you need a car Make sure you c More

by genevieve.kamara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Alexis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Kemp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Easterns Automotive Group of Laurel responded

Your kind words mean a lot to us, thank you for taking the time to share your experience with others. We look forward to continuing to serve you in the future.

April 12, 2025

Rich was the best salesman I have ever encountered. He was nice, smooth and patient. Thank you, Mr. Kemp More

by aracely.atkinson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Artola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Kemp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Easterns Automotive Group of Laurel responded

Customer service is important to us so please know your words have great value to us. We are grateful to have you as a customer and we appreciate your positive feedback.

April 07, 2025

Larry help me and my daughter both get cars! ! He did a really good job!!! Ask for Larry!! More

by Ptidmore25
Recommend Dealer
Yes
Employees Worked With
Larry Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Easterns Automotive Group of Laurel responded

Your kind words mean a lot to us, thank you for taking the time to share your experience with others. We look forward to continuing to serve you in the future.

April 07, 2025

Rich kemp was a lot of help in selling me a work Van and everything went grate. Tim More

by Timb1129
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Kemp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Easterns Automotive Group of Laurel responded

Thank you very much for your feedback. We really appreciate you telling us how your experience was with us. We will definitely continue working hard to make our customers proud.

April 07, 2025

Larry did an amazing job! He helped me and my mother get Teslas!! Go see Larry!! More

by kaykay71604
Recommend Dealer
Yes
Employees Worked With
Larry Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Easterns Automotive Group of Laurel responded

Customer service is important to us so please know your words have great value to us. We are grateful to have you as a customer and we appreciate your positive feedback.

March 24, 2025

I recently had the pleasure of working with Rich Kemp during my car buying experience, and I can't say enough about how fantastic he was throughout the entire process. From the moment I walked into the d More

by Mattgeppi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rozell Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Kemp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Easterns Automotive Group of Laurel responded

We are glad to have you as an Easterns customer! Our team is devoted to providing an exceptional service experience for customers and it's great to hear that Jennifer hit the mark. Thank you for your business!

March 16, 2025

Larry was very helpful thought out this whole experience. he gave me good guidance of what steps i should take to get my car and always found ways to make this a smooth process. I’d recommend him to anyone l More

by aswinaouattaraa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Easterns Automotive Group of Laurel responded

Customer service is important to us so please know your words have great value to us. We are grateful to have you as a customer and we appreciate your positive feedback.

March 16, 2025

Tags and Tile very unpleasant. Jeeps calling all my family members instead of leaving me a command voicemail. Leaves messages for everyone in my family or immediate circle except f More

by erikaswynn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales snd Tags / Young Black Female
Apr 30, 2025 -

Easterns Automotive Group of Laurel responded

We want to apologize for anything that may have caused you to feel this way. We would love to address your concerns regarding your visit. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. E-mail: customercare@easterns.com / Phone: (877)-927-5004

March 16, 2025

Larry was extremely helpful ! By far the best experience i ever had while buying a car ! More

by zariawilliams5656
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Easterns Automotive Group of Laurel responded

Your kind words mean a lot to us, thank you for taking the time to share your experience with others. We look forward to continuing to serve you in the future.

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