Easterns Automotive Group of Laurel

I came into the dealership and Charles has been helping me, his customer service is amazing! He’s been so patient and really made the whole process smooth. I’ve been here before, but I came back today to t me, his customer service is amazing! He’s been so patient and really made the whole process smooth. I’ve been here before, but I came back today to try for a new car, and he’s been incredibly helpful. I’ll always ask for Charles when I come in! More

The sale started and ended with Charles! Such a beautiful person. He really helped me get my car and how I wanted it. He was patient, respected my mind and supported my decisions. Got the ca Such a beautiful person. He really helped me get my car and how I wanted it. He was patient, respected my mind and supported my decisions. Got the car I wanted.There aren't enough stars to decorate his character. A guy that truly loves people, his job and his clients. Period ... 10 Stars Bro! Darnell. When you step into they Laurel dealership, that's your guy Charles. Ask him about the car wash story we had... More

Great service and good selection of cars. Only reason it's not 5 stars is because they automatically add LoJack to their cars which is a pretty big downside. We were helped by Charles and he Only reason it's not 5 stars is because they automatically add LoJack to their cars which is a pretty big downside. We were helped by Charles and he was very good and attentive to our needs. More

Charles was great, quick service and helped us leave with a car same day. No complaints about running around the lot to show us multiple vehicles. a car same day. No complaints about running around the lot to show us multiple vehicles. More

Pierre was very attentive and professional to my needs for a car. His expertise is assisting people trying to rebuild their credit is phenomenal. My son is looking for a vehicle later in the year. We will for a car. His expertise is assisting people trying to rebuild their credit is phenomenal. My son is looking for a vehicle later in the year. We will be coming to Easterns Automotive in Laurel, MD. More

We received exceptional customer service from Charles our sales representative. He was very knowledgeable and professional. The Laurel group worked well with our family to provide excellent service. our sales representative. He was very knowledgeable and professional. The Laurel group worked well with our family to provide excellent service. More

Jon was very good with us my brother got a Toyota Corolla he helped us throughout the whole time and even brought a car from another location himself I recommend him he is very good at what he does and also he helped us throughout the whole time and even brought a car from another location himself I recommend him he is very good at what he does and also The finance manager Mike Johnson More

I had a great experience with Mr Brown - Please go see Mr Brown at Easterns in Laurel Brown at Easterns in Laurel More

Scammers, dishonest, liars, thieves, cons, show lack of empathy, gaslighters, unprofessional, unreliable, disappointing, rude and disrespectful empathy, gaslighters, unprofessional, unreliable, disappointing, rude and disrespectful More

Our salesperson, Pierre, was attentive and well informed about the kinds of electric vehicles I was looking for. He was able to provide real insight as well as fantastic friendly customer service during my about the kinds of electric vehicles I was looking for. He was able to provide real insight as well as fantastic friendly customer service during my entire visit. More