Easterns Automotive Group of Sterling

Jonathan made the entire process simple and made sure all of questions were answered so I could buy in confidence. I got a great deal too. of questions were answered so I could buy in confidence. I got a great deal too. More

Elie helped me through the process and got me into my first car he helped with insurance as well first car he helped with insurance as well More

Ellie was patient and caring come see him ask for Ellie great cars and finance great cars and finance More

Elie was patient and got me in the car i wanted very experienced gentleman come see him experienced gentleman come see him More

Great dealership. I loved the selection of cars. There is something for everyone. Even better staff I loved the selection of cars. There is something for everyone. Even better staff More

I had an amazing experience buying my 2015 4Runner thanks to Nelson Contreras. He was honest, professional, and made the entire process smooth and stress-free. He answered all of my questions, never pressure to Nelson Contreras. He was honest, professional, and made the entire process smooth and stress-free. He answered all of my questions, never pressured me, and made sure I was comfortable every step of the way. I’m extremely happy with my 4Runner and couldn’t have asked for a better buying experience. If you’re looking for someone who genuinely cares about his customers, I highly recommend asking for Nelson Contreras. Thanks again for helping me find an amazing vehicle! 5/5 stars! More

Thanks very nice Coustumer help Excellent service / Professional and courteous. Thanks Sergio for your help Professional and courteous. Thanks Sergio for your help More

Excelente servicio estamos muy felices por su atención y buen trabajo muchas gracias sergio y easterns! buen trabajo muchas gracias sergio y easterns! More

Very disappointing experience with Easterns Automotive Group Sterling branch. Starting in April 2026, during the test drive of the 2019 Toyota RAV4 I purchased, I immediately noticed multiple issues with Group Sterling branch. Starting in April 2026, during the test drive of the 2019 Toyota RAV4 I purchased, I immediately noticed multiple issues with the vehicle, including malfunctioning windshield wiper controls, fog lights needing repair, and cigarette burns on the driver’s seat. I was assured these problems would be fixed, which is the only reason I agreed to move forward with the purchase. I paid all required down payment fees immediately and handled everything responsibly, yet after the sale, communication became terrible. The sales representative, Elie, consistently ignored follow ups from both me and my husband, and the only repeated concern seemed to be whether I had already paid the fees which says a lot about their priorities. It should not take escalating directly to management and leaving the vehicle at the dealership just to get basic promised repairs addressed. What is even more frustrating is the constant pressure to leave positive reviews while providing poor after-sale customer service. Selling a vehicle is one thing ,standing behind it and treating customers with respect afterward is another. I would not recommend this branch to anyone expecting professionalism, accountability, or proper customer care after signing the contract. More

Excelente servicio, me ayudaron mucho con lo que necesitaba y tienen muy buenos carros y precios necesitaba y tienen muy buenos carros y precios More