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Easterns Automotive Group of Sterling
Sterling, VA
1,018 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,018 reviews
April 17, 2018
Smooth and simple Brilliant service. Fast process. excellent deal. friendly staff. great coffee. Ali Sajjad stayed 2 hours after shop was closed to finalize the finance Brilliant service. Fast process. excellent deal. friendly staff. great coffee. Ali Sajjad stayed 2 hours after shop was closed to finalize the finance for this car, thats what you call customer service More
by AudiS3LaneAssist
Employees Worked With
Ali Sajjad
April 16, 2018
Melad was awesome and quick to work with. I knew what I wanted and he made sure that the things I wanted were available and my needs were met before I even was awesome and quick to work with. I knew what I wanted and he made sure that the things I wanted were available and my needs were met before I even came to buy the vehicle. I highly recommend this dealer More
by Mekadaniels
Employees Worked With
Melad Sahak
April 14, 2018
Amazing customer service He was very helpful and patient with us he even took me to the airport because I had rented a car and helped get us back so I could drive my car home He was very helpful and patient with us he even took me to the airport because I had rented a car and helped get us back so I could drive my car home that I purchased from eastern Thanks so much Ali 😍 More
by Tj_123
Employees Worked With
Ali Sajjad
April 10, 2018
Couldn’t have gone any smoogher The man I worked with named Sajjad was very polite, and I felt ensured that he had my best interest On his mind. He was very patient and understanding The man I worked with named Sajjad was very polite, and I felt ensured that he had my best interest On his mind. He was very patient and understanding. I told him my limits and what I wanted, and changed my mind about 5 times before he helped me commit to the cars of my dream all while under my budget. Could not have asked for a more professional and clean process. More
by Shahbron23
April 10, 2018
Great customer service Ali - sales person was one of the most helpful and caring salesman I have meet. They do not rush you in to making a decision but yet help you look at Ali - sales person was one of the most helpful and caring salesman I have meet. They do not rush you in to making a decision but yet help you look at other options. I went around 7PM 1 hour before closing time. Ali and his manager Tony stayed with me till I made a decision but never once did they rush me. Ali first got to know us and find out what I want in a car after showed me a few cars. When I found the one he was able to get information for it right away and provide me with the carfax. I recommend going to Ali for your next car! Keep up the great work guys! More
by Nasafghani
March 31, 2018
Easy! This is my third vehicle from Easterns and I have high expectation of their work. This experience didn't disappoint. Ali had me in and out in a couple This is my third vehicle from Easterns and I have high expectation of their work. This experience didn't disappoint. Ali had me in and out in a couple hours including the test drive. He wasn't pushy and didn't direct me into something I didn't want. If i had anything negative to say is the location is kinda out of the way and hard to access. More
by TB
March 27, 2018
Very disappointing I was on the verge of purchasing a mini van at the online list price of $29950. I walked into the dealership with a valid appraisal for my trade-in (w I was on the verge of purchasing a mini van at the online list price of $29950. I walked into the dealership with a valid appraisal for my trade-in (which they did March), a loan pre-approval from my credit union, and the payoff for my trade. After nearly an hour, and after having said “no thanks” to the extended warranty and the 5-year vehicle coverage package, my salesman Melad (who was fantastic) brings me the paperwork and says “ok, so it’s going to be $32k+ including the almost $800 “reconditioning” few”. I gave him a puzzled look and said, what’s that? Apparently they wanted to charge me for the work they put into the car to get it ready to sell. I promptly said, I’m not paying that. I will pay the advertised price plus the fees, taxes, etc. right now and drive away, but i can’t fathom why a consumer would pay for the work a vendor put into a vehicle to make it sellable... how does that make sense? if you want to recoup that investment, maybe it should be reflected on the price tag. It smelled a whole lot like they were trying to make up for the fact that i wouldn’t buy the extended warranty and other crap that IS NOT REQUIRED. again, Melad was great and I’d still go back and buy that car for the advertised price. Well... that and an apology. By the way, the GM said it was the owners call to let me walk away. More
by Jdsitton
Employees Worked With
Melad Sahak
March 21, 2018
Easiest of my life Ali was the first car salesman I have ever felt comfortable with. I didn't feel as if I had to be on my guard the whole time thinking he was trying to Ali was the first car salesman I have ever felt comfortable with. I didn't feel as if I had to be on my guard the whole time thinking he was trying to get over on me. I know dealers and dealerships have to make money but I want what I think is a fair price for me to pay and I got that with Direct Car Buying and with Ali. We didn't make a deal the first time but I felt like it was mutual and not because I was getting cheated. More
by davisondc
Employees Worked With
Ali Sajjad
March 20, 2018
Melad made this car buying experience easy!!! His professional demeanor and astute people skills made the environment feel welcoming. He helped us find ex made this car buying experience easy!!! His professional demeanor and astute people skills made the environment feel welcoming. He helped us find exactly what we wanted and more importantly needed. It was truly a wonderful experience...so much so that I know I'll be back and gladly tell all my friends about my new friend Melad. More
by Dee
Employees Worked With
Melad Sahak
March 17, 2018
Great customer service! Ali was very helpful and friendly with purchasing a new car. He had all the answers to my questions and if he didn’t, he got the answers for me. He wa Ali was very helpful and friendly with purchasing a new car. He had all the answers to my questions and if he didn’t, he got the answers for me. He was very easy to talk to and he didn’t make me feel like he was the stereotypical “car salesman.” I would definitely recommend him and his dealership if you are looking to purchase a vehicle. More
by Tsett
