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Easterns Automotive Group of Sterling

Sterling, VA

4.9
1,018 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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22705 Commerce Center Court

Sterling, VA

20166

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Showing 1,018 reviews

March 15, 2018

Car buy Very nice to work with and helpful people very nice place to deal with very helpful people good place would deal with them again nice show room More

by Richard A Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Cubas
Mar 15, 2018 -

Easterns Automotive Group of Sterling responded

Hello Richard, Thanks for visiting our Sterling location. We're glad that Kevin was able to assist and provide with you with great customer service during your visit. Please come back again!

March 07, 2018

Top Notch! Ali was very understanding to my needs and concerns which helped me make the best choice! Although things got complicated at settlement with Veronica More

by Katiecupido28
Recommend Dealer
Yes
Employees Worked With
Tony Soukphouangkham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Sajjad
Mar 08, 2018 -

Easterns Automotive Group of Sterling responded

Hi Katie, We appreciate your open and honest feedback regarding your visit with us. While we are glad that everything went well with Ali and Tony, we still could like to hear more from you regarding your additional concerns. Please contact our Customer Care Team -> E-mail: customercare@easterns.com / Phone: (888)-535-8151

March 05, 2018

Excellent service My wife and I have never been treated as well as we were here when shopping for a car. We were looking for a used Pilot but, while nice, they were a More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Sajjad
Mar 06, 2018 -

Easterns Automotive Group of Sterling responded

Mike, These are such big words! We cannot thank you both enough for choosing Easterns. It was an absolute pleasure assisting you with your car buying experience. Please know that we will always be here to help any way that we possibly can!

March 01, 2018

Quick and helpful! Ali was very nice and accommodating, he answered all our questions and gave us all the information we needed. The process was not too long, my mom and More

by Jhenna1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Sajjad
Mar 05, 2018 -

Easterns Automotive Group of Sterling responded

Hi there, Thanks for stopping by our Sterling location! We're so glad that Ali provided you and your mom with the excellent customer service that you both deserve. Come again!

March 01, 2018

Everything awsome Mr ali satisfy us they help us to buy kia. Everything great i appricate mr ali.i recommended all my friend to your company. Thanxs More

by Disha1436
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Sajjad
Mar 01, 2018 -

Easterns Automotive Group of Sterling responded

We are so glad that Ali provided you with the amazing customer service that you deserve. Congratulations on your Kia!

February 27, 2018

Awesome experience with Eastern Kevin, my designated sales rep, went beyond what I expected. From testing driving the vehicle to driving the vehicle home, Kevin exhibited a high degr More

by Jeremy Williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Soukphouangkham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cubas
Feb 27, 2018 -

Easterns Automotive Group of Sterling responded

Hi Mr. Williams, You sure did make a great choice! You sure did pick an awesome Lexus.. We wish you all the best with your vehicle. Please know on behalf of Kevin and the entire Direct Car Buying staff that we sincerely appreciate your business. Looking forward to seeing you again in the future!

February 26, 2018

Ali knows Simple and plain Ali helped me as soon as I came into the dealership. He was honest and helpful I would recommend him to any of my friends. More

by Bangtaku
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Sajjad
Feb 26, 2018 -

Easterns Automotive Group of Sterling responded

Welcome to the Easterns family! We're so glad to have you on board with us. Please recommend us to your family and friends.

February 24, 2018

Best Customer Service My fiance and I came into the dealership and there were plenty of associates there that could of helped us but Ali went out of his way to come and ass More

by Amanda Keeton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Sajjad
Feb 26, 2018 -

Easterns Automotive Group of Sterling responded

Hi Amanda, Thank you for your kind words. We are so happy to hear that both you and your fiance enjoyed your car buying experience. Ali will be thrilled to hear from you!

February 05, 2018

Easy car buying and friendly service. He was great. These guys are great. Had credit issues but they still put me in the car of my dreams. Such an easy experience. I recommend this place to anyone needi More

by Doonis55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hassib Nikzad
Feb 06, 2018 -

Easterns Automotive Group of Sterling responded

Great! Thank you in advance for recommending us to others. Our customers are our number one priority!

February 02, 2018

Awesome Experience! Nik was wonderful and very helpful! The entire process was smooth and painless. They brought the car that we wanted to test drive from one of their ot More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hassib Nikzad
Feb 05, 2018 -

Easterns Automotive Group of Sterling responded

Hi Rick, Thanks for the kind words regarding your overall experience. Nik will be thrilled to know just how much you enjoyed your visit. Congratulations on your car!

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