Easterns Automotive Group of Temple Hills

I've always dreaded the car-buying experience, but I must say that the experience I had at Eastern's was about the best that I've had in my history of buying cars. It was a straightforward, quick and h must say that the experience I had at Eastern's was about the best that I've had in my history of buying cars. It was a straightforward, quick and hassle-free interaction. When my husband and I pulled up to the car dearlership, we were immediately greeted by Mr. Mitchener (Will). Will was extremely pleasant from the beginning and maintained this demeanor throughout the entire process. He explained the process the entire step of the way, and made sure he kept us abreast as the process progressed. One of the vehicles that my husband and I were interested in purchasing was not at the lot that we visited, but Will immediately got on the line and had the car transported to our location. While my husband and I waited he made sure that we comfortable and happy, which made the wait seem shorter than it actually was. When the vehicle arrived, we test drove the vehicle with Will. Will was very knowledgeable of the vehicle and its capablilities. He was able to answer all of the questions that were posed by my husband and I, and he addressed our concerns about the vehicle immediately. My husband and I purchased the vehicle that we test drove, and the purchase was not only based on the vehicle itself, but our purchase had a lot to do with the sales person, Mr. William Mitchener. More

From the very start, Tony at Easterns Automotive gave us a very positive experience. When we walked up, he was outside and greeted us warmly, asking if we had an appointment. We didn't, so he took us in rig a very positive experience. When we walked up, he was outside and greeted us warmly, asking if we had an appointment. We didn't, so he took us in right away to talk with us and find out what we were looking for. Then he explained all of the steps and began to walk us through the paperwork. As we were finishing that, he went to find us a car that fit our criteria: a sedan, good gas mileage, decent miles, NO red cars, and something that fit our budget. He picked a 2011 Toyota Corolla that was exactly what we wanted. The financing put it in our range, and even after considering a few other cars, we went with his first choice for us. Everyone was friendly and helpful from start to finish. Now, I'm loving my car and want to thank Easterns and Tony for a great exerience! More

the process of finding a bank to finance was very quick customer service was also great all the questions that where asked where answered with detail customer service was also great all the questions that where asked where answered with detail More

I plan on recommending this dealership and this sales representative to everyone I know because of the positive experience I had. Michael Johnson was very knowledgeable and made the process very very eas representative to everyone I know because of the positive experience I had. Michael Johnson was very knowledgeable and made the process very very easy. He made myself and my husband very comfortable, he was very friendly, and polite. I told him what I wanted and he came through with no problem. We have worked with other dealers in the past that stated one thing over the phone with my husband, but when we got to the dealership is was something else completely. Not this dealership! I was so happy when I left that I have every intention of returning to make another purchase in the future. Hopefully Michael will still be there! Thank you again Michael Johnson and Eastern Automotive Group of Temple Hills, MD. :-) More

overpriced, i did not know until got home and realized overpriced, i did not know until got home and realized you were the highest guys in town and in a 100 mile radius. I initially bought a smaller vehi overpriced, i did not know until got home and realized you were the highest guys in town and in a 100 mile radius. I initially bought a smaller vehicle and realized it was too small for family, after husband could not fit comfortably. I called to see if I could possibly trade up. Well of course they waited until the deal was finalized and I had neg equity in the initial veh, before calling me back. After I realized that I was just not going to be happy I was really stressed to do something. I returned back again and was given a 2012 GMC with 39,700 miles for 40,000. this includes about 3 from the other vehicle. After discovering I paid more than I should have. I became sick and taken advantage of. No other dealership besides Eastern motors was charging that type of money with that many miles. I would have never gone back after purchasing the first vehicle which was a 2010 Lexxus: however I could not just give the car back, which was higher than anyone else also. Now I'm stuck dealing with you guys. buying a car should be a good experience. I"m so discouraged right now I could cry. even though it is a 2012 it has been driven the length of a 4yr old vehicle and I was charged top dollar. I wish I had never drove onto this dealership lot. Worst experience of my life. If I could only give this vehicle back I would. I would never advise anyone to come to this dealership unless they are straight up desperate. Depressed customer. I feel the manager ALi took advantage of me knowing I needed a bigger vehicle. Guy was good did all he could. More

Overall, I had a great experience. Definitely the best of all the dealers I'v been to. Superb customer service from the Staff. They really WORKED will me to find a car / price that fit my financial situation all the dealers I'v been to. Superb customer service from the Staff. They really WORKED will me to find a car / price that fit my financial situation. I would definitely recommend Easterns to anyone. More

My salesman Mr. Kenneth Canterbury is the best. He has been working patiently with me since December 2012. My experience with Eastern has always been great. Mr. Ali is a great manager. Mr. Canterbury i been working patiently with me since December 2012. My experience with Eastern has always been great. Mr. Ali is a great manager. Mr. Canterbury is well educated in his job and he walked me through the entire process. After not being able to purchase my vehicle in December he did not stop trying. Every time he got something he thought I could afford or would be interested in he would call me, not hassle me. I will buy my next suv in 2014 from Mr. Canterbury. I wish I could buy a suv every year from him because on my visit I really felt very special treatment. He is the greatest ask my grandson and my great-grand daughter who is enjoying our Lincoln MKT. More

Out of all the dealers I have been to, and all of the cars I have bought, I truly appreciated Charles Gantt's knowledge and customer service. He showed professionalism and at the same time, made me fee cars I have bought, I truly appreciated Charles Gantt's knowledge and customer service. He showed professionalism and at the same time, made me feel like family. Mr. Uddin, was very professional and sincere in helping us find the perfect car and the right price for my budget. I would not hesitate to refer my friends to Mr. Charles Gantt. Thanks to both of them we got the perfect car for my daughter! Thank you both! Sidney Barnes More

We walked in the door not knowing what to expect. Guy Lewis sat down with us and answered all our questions. I didn't really know what I wanted so I had him walking all over the dealership, but he didn' Lewis sat down with us and answered all our questions. I didn't really know what I wanted so I had him walking all over the dealership, but he didn't seem to mind at all. He was respectful, humorous, and very helpful in every aspect. Once we found the car that I liked, I went on a test drive and fell in love with the car. People stare at the car everywhere my husband and I go. It is a beautiful vehicle. I bought a 2012 Dodge Charger and I'm very happy with it. If you want to buy a great car and be treated awesome and respectful at the same, go see Guy Lewis at Eastern Motors on St. Barnabas Road in Temple Hills, Maryland. More

Anthony A. was a pleasure to work with he has a nice personality, a good since of humor and great customer skills. I was treated more like a family member than a customer working with Anthony. I would m personality, a good since of humor and great customer skills. I was treated more like a family member than a customer working with Anthony. I would most definitely recommend family and friends to Anthony. More