Easterns Automotive Group has served the Maryland, DC, and Virginia communities for over 25 years and has sold over 100,000 certified used vehicles. Easterns has 5 convenient locations around the DMV area, and every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
"Very nice experience, even though I didn't close the deal."
Worked with me the entire way. No awkward silence, or time sitting alone staring at the desk. Updated me on every step of the way. I plan on coming back when I obtain what I need in order to finish the deal.
Glenda showed great Great customer service skills. I didnt feel pressured into buying. I picked out my own vehicle. Professional and friendly. Wonderful Experience and i love my new vehicle.Thanks again Glenda.......
I walked into Easterns expecting to hear what I’ve heard from other dealerships: BIG down payment and high car notes. But, things definitely did not go as expected. Carlos and Jay were helpful throughout the whole process. They were able to give me a car with a minimal down payment and reasonable car payments. My payment are less than I expected. I really appreciate these two salesman going above and beyond for me. Thanks again!
I visited this location the other day and although I did not make a purchase, I felt the need to leave a review for a salesman by the name of Jamal Jones regarding his excellent customer service. He was very professional and because of him I will most definitely return to this location when I plan to make my purchase!
We really enjoyed working with Anthony (Tony) Alexander during this car buying and trade in experience. He was very easy to work with and was able to have a smooth transition with the purchase of the Mercedes-Benz. The dealership has a great selection of cars with friendly staff. We highly recommend working with Eastern as well as Tony A.
Glenda is the best. She worked diligently to accommodate my needs. She is friendly and patient as I was undecided but she took her time to get the vehicle I selected from the Laurel location to the Temple Hills location. I have and will continue to recommend my family and friends to Glenda specifically
Easterns Automotive Group of Temple Hillsresponded
YES! We love hearing stories like this about our customer service. Glenda and the rest of our team strives to ensure that our customers are treated with the most utmost care and respect. We appreciate your 5-star rating and review!
Glenda B. was very helpful. From our initial conversation until I completed paperwork for my vehicle. Her customer service and professionalism was excellent. I will definitely refer friends and family to see her.