Easterns Automotive Group of Temple Hills

This is the worst dealer I ever delt with. They promise me a second key and for the last two months I get the run a round, hung up on, and lied to. If I could give the car back I would. This is the second me a second key and for the last two months I get the run a round, hung up on, and lied to. If I could give the car back I would. This is the second car I bought from easterns but after this expierence I would never buy another car from easterns again. More

This was a great experience Anthony is the bomb he was awesome i would recommend anybody to come here to get a car Thanks Anthony he definetly deserve employee of the month!!!!!! Thanks Eastern awesome i would recommend anybody to come here to get a car Thanks Anthony he definetly deserve employee of the month!!!!!! Thanks Eastern More

Tony was honest, patient, and knowledgeable. He delivered exactly what I asked for. I asked for a certain vehicle type and was guided towards just that with a fair price. Great salesman. Will do business a exactly what I asked for. I asked for a certain vehicle type and was guided towards just that with a fair price. Great salesman. Will do business again. More

We recently purchased a truck from Easterns. Mr Johnson We recently purchased a truck from Easterns. Mr Johnson our salesman, was very knowledgeable, professional and patient. We were extremely pleased wi We recently purchased a truck from Easterns. Mr Johnson our salesman, was very knowledgeable, professional and patient. We were extremely pleased with the services rendered by the staff at Easterns. More

I've always dreaded the car-buying experience, but I must say that the experience I had at Eastern's was about the best that I've had in my history of buying cars. It was a straightforward, quick and h must say that the experience I had at Eastern's was about the best that I've had in my history of buying cars. It was a straightforward, quick and hassle-free interaction. When my husband and I pulled up to the car dearlership, we were immediately greeted by Mr. Mitchener (Will). Will was extremely pleasant from the beginning and maintained this demeanor throughout the entire process. He explained the process the entire step of the way, and made sure he kept us abreast as the process progressed. One of the vehicles that my husband and I were interested in purchasing was not at the lot that we visited, but Will immediately got on the line and had the car transported to our location. While my husband and I waited he made sure that we comfortable and happy, which made the wait seem shorter than it actually was. When the vehicle arrived, we test drove the vehicle with Will. Will was very knowledgeable of the vehicle and its capablilities. He was able to answer all of the questions that were posed by my husband and I, and he addressed our concerns about the vehicle immediately. My husband and I purchased the vehicle that we test drove, and the purchase was not only based on the vehicle itself, but our purchase had a lot to do with the sales person, Mr. William Mitchener. More

From the very start, Tony at Easterns Automotive gave us a very positive experience. When we walked up, he was outside and greeted us warmly, asking if we had an appointment. We didn't, so he took us in rig a very positive experience. When we walked up, he was outside and greeted us warmly, asking if we had an appointment. We didn't, so he took us in right away to talk with us and find out what we were looking for. Then he explained all of the steps and began to walk us through the paperwork. As we were finishing that, he went to find us a car that fit our criteria: a sedan, good gas mileage, decent miles, NO red cars, and something that fit our budget. He picked a 2011 Toyota Corolla that was exactly what we wanted. The financing put it in our range, and even after considering a few other cars, we went with his first choice for us. Everyone was friendly and helpful from start to finish. Now, I'm loving my car and want to thank Easterns and Tony for a great exerience! More

the process of finding a bank to finance was very quick customer service was also great all the questions that where asked where answered with detail customer service was also great all the questions that where asked where answered with detail More

I plan on recommending this dealership and this sales representative to everyone I know because of the positive experience I had. Michael Johnson was very knowledgeable and made the process very very eas representative to everyone I know because of the positive experience I had. Michael Johnson was very knowledgeable and made the process very very easy. He made myself and my husband very comfortable, he was very friendly, and polite. I told him what I wanted and he came through with no problem. We have worked with other dealers in the past that stated one thing over the phone with my husband, but when we got to the dealership is was something else completely. Not this dealership! I was so happy when I left that I have every intention of returning to make another purchase in the future. Hopefully Michael will still be there! Thank you again Michael Johnson and Eastern Automotive Group of Temple Hills, MD. :-) More

overpriced, i did not know until got home and realized overpriced, i did not know until got home and realized you were the highest guys in town and in a 100 mile radius. I initially bought a smaller vehi overpriced, i did not know until got home and realized you were the highest guys in town and in a 100 mile radius. I initially bought a smaller vehicle and realized it was too small for family, after husband could not fit comfortably. I called to see if I could possibly trade up. Well of course they waited until the deal was finalized and I had neg equity in the initial veh, before calling me back. After I realized that I was just not going to be happy I was really stressed to do something. I returned back again and was given a 2012 GMC with 39,700 miles for 40,000. this includes about 3 from the other vehicle. After discovering I paid more than I should have. I became sick and taken advantage of. No other dealership besides Eastern motors was charging that type of money with that many miles. I would have never gone back after purchasing the first vehicle which was a 2010 Lexxus: however I could not just give the car back, which was higher than anyone else also. Now I'm stuck dealing with you guys. buying a car should be a good experience. I"m so discouraged right now I could cry. even though it is a 2012 it has been driven the length of a 4yr old vehicle and I was charged top dollar. I wish I had never drove onto this dealership lot. Worst experience of my life. If I could only give this vehicle back I would. I would never advise anyone to come to this dealership unless they are straight up desperate. Depressed customer. I feel the manager ALi took advantage of me knowing I needed a bigger vehicle. Guy was good did all he could. More