Eastgate Chrysler Jeep Dodge Ram

We looked around at a few other Jeep dealers and were not happy with their customer service. We had bought a new Pacifica in 2006 from Steve and liked the way we were treated so we decided to come back. We happy with their customer service. We had bought a new Pacifica in 2006 from Steve and liked the way we were treated so we decided to come back. We found that the offer they gave for our trade in was better than anywhere in the city and we never felt pressured, we told Steve what our goals were and he jumped through endless hoops to meet them. We could not find exactly what we wanted and other dealers just wanted us to buy something already on their lot. Steve searched endlessly and within hours of talking to him had located exactly what we wanted. We will definently be back when we purchase again! More

We had the most wonderful experience with this dealership!!! We will be recommending them to all of our friends and family.. We shopped several other dealerships before arriving at Eastgate and e dealership!!! We will be recommending them to all of our friends and family.. We shopped several other dealerships before arriving at Eastgate and either couldn't find anyone willing to quit what they were doing to offer us assistance or work with us on what we were looking for, there were actually a couple of dealerships that we had walked into and instead of coming to ask if there was anything they could help us with they stood around going about their own business, so we just walked out.... When we showed up at Eastgate Chrysler we automatically felt welcomed; like we were part of the family. Corey was such a wonderful sales person and did not pressure us in anyway to get something we did not want, he gave us several options, very respectful and professional. Craig the manager came out and talked to us on a few different occasions throughout the evening and you could completely tell that he was in it for our satisfaction as well. Overall the whole expereience and the whole crew at Eastgate Chrsyler was unbelievable and we honestly will never go to another dealership besides them. LOVE MY 2012 JEEP! GREAT JOB EASTGATE More

I went to the dealer and was working with Mike Fleener. Mike is a great guy and a very knowledgable sales guy. After owning a 2003 PT Cruiser I would definitely have made the statement that I would NEVER o Mike is a great guy and a very knowledgable sales guy. After owning a 2003 PT Cruiser I would definitely have made the statement that I would NEVER own a Chrysler product again. I just bought a 2012 200 S and I have owned the following recently; 2006 GTO, 2009 Hyundai Sonata and a 2007 Ford F-150. I strongly believe that the 200 is the nicest car I have owned. Lap of Luxury Interior, 283 HP and a REAL 30 MPG on the highway! I did shop this dealer against a Dodge Dealer in Greenwood and a Ford Dealer on the East Side. They came with their initial offer, and it was $1000 better than the Ford Dealer would do on a comprable deal (ACV on my trade) and $2000-$2500 better than the other Dodge dealer would do (I could neever get a straight answer on my vehicle ACV from them, just an end number)! Their initial offer was their best offer, ie no xx-ing around! I believe that I got the best deal I could have gotten and got into the car for under sticker after being $4000 + negative equity on my trade. I got financed in the 6's (APR) and don't have to make my first payment for 90 days. All promises were kept and I'll be back for my next purchase. More

It was very good experience. However, there is always something you can do better to improve the experience that is why I rated a 4. You have to have something to strive for to make it better. something you can do better to improve the experience that is why I rated a 4. You have to have something to strive for to make it better. More

I’m always skeptical when dealing with car dealerships. Even more so when I decided to look at a vehicle located in Indiana when I’m in Virginia. Eastgate Chrysler went far above and beyond my car buying Even more so when I decided to look at a vehicle located in Indiana when I’m in Virginia. Eastgate Chrysler went far above and beyond my car buying expectations. They provided in depth information on the vehicle, had my paperwork ready, and even picked me up at the airport. The salesmen (Larry Fye and Joe Hayes) where honest and went out of their way to provide a quality experience. I had an 11 hour drive from the dealership to my home. Halfway into my trip, and in the middle of the night, the salesman called to check on me. This is a quality dealership with a quality sales staff. I would highly recommend them to anyone considering buying a new or used vehicle. More

Had a wonderful experience at this dealership...LOVE THEM ALL. They made a potentially sentimental meltdown into a rather enjoyable thing.. Everyone was friendly and helpful and I couldn't have been treate ALL. They made a potentially sentimental meltdown into a rather enjoyable thing.. Everyone was friendly and helpful and I couldn't have been treated any better unless they gave me the truck for free!! LOL Go visit them!! More

Mike was very patient with us, work with us, gave us everything we asked for, would recommend my friend to Eastgate Chrysler, and will plan on buying from them again. everything we asked for, would recommend my friend to Eastgate Chrysler, and will plan on buying from them again. More

We have dealt with this dealership, solely, for since 1997. We have always been extremely satisfied with the customer service provided by the sales, business and service departments. We recommend this 1997. We have always been extremely satisfied with the customer service provided by the sales, business and service departments. We recommend this dealership to anyone wanting a fair price and excellent service. More

This was our first purchase of a new vehicle in several years. I had a shopping list of what I wanted on my next ride. We actually were hunting for a different manufacturer vehicle (used) when we visited years. I had a shopping list of what I wanted on my next ride. We actually were hunting for a different manufacturer vehicle (used) when we visited Eastgate. I did a little reconsidering, checked their website, and realized that a NEW Jeep Grand Cherokee gave me all that I wanted in a new 4x4 SUV at a much better price than the other makes could offer. Soooo, we drove to Eastgate, saw the 2 vehicles outside for our review. We were approached by several courteous salesmen in the car lot! There were plenty of Jeep and Dodge models on the lot to check out, in addition to the one we had in mind. The salesman we were working with, Larry Fye, was informed, courteous and patient with us. I picked up the Jeep the next AM and have been thrilled ever since. I had never owned a Jeep before, but always admired the brand. This new design is awesome and full of functional features. I have a Hemi, 4x4 (several terrain options, automatic), automatic windshield wipers, plenty of passenger space (5 total), cargo space, excellent ride, great tires (full size spare), leather interior (FOUR heated seats), sunroof, navigation, satellite radio (and TV!!! Unfortunately, only 3 kiddie channels...but that will change), well lit storage areas, and surprisingly tight turning radius. I'm writing this review after having driven the Jeep around 3000 miles, so just about all the features have been tested! If you told me a month ago I'd have a new Jeep Grand Cherokee, I would not have believed you. It was the best Christmas Gift! I also worked in the automotive industry for years and have been to many, many dealers. Visiting a dealer many times is overwhelming and can be a uncomfortable part of making a commitment to a vehicle. The experience with Eastgate was outstanding. If you're looking for a product they sell, shop their website and go there! More

Steve was a great sales person to work with. I never felt pressured into buying at a price I was uncomfortable with. I told him my goals and he didn't stop helping us until we were completely satisfied. I ha pressured into buying at a price I was uncomfortable with. I told him my goals and he didn't stop helping us until we were completely satisfied. I have already recommended him to a few people. We are very happy with our purchase!!! More