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Eastside Subaru
Kirkland, WA
429 Reviews
Find a New Subaru or Used Car at Our Kirkland, WA Subaru Dealership Serving Seattle
Discover Easy Auto Financing, and Find Reliable Parts and Service at Eastside Subaru in Kirkland
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 429 reviews
May 25, 2019
Go slower to tech challenged old geezers on delivery. Very nice, but delivery was to fast, and owners Manuel is cumbersome, like car but a turbo would be really good, car is a little underpowered. Very nice, but delivery was to fast, and owners Manuel is cumbersome, like car but a turbo would be really good, car is a little underpowered. More
by Robert6570
Employees Worked With
Heather and Bree(sp)?
Helpful May 01, 2019
Great experience - thank you Mark DesHarnais! I worked with Mark to get my parents into a Subaru Crosstrek. Given their age, my father's health issues and a reticence to deal with a car dealershi I worked with Mark to get my parents into a Subaru Crosstrek. Given their age, my father's health issues and a reticence to deal with a car dealership, my parents presented a challenge, but ended up thrilled with the car choice, the service - got it over from another dealership, put on the protection coating, and ready for them as they arrived early to the appointed time. Mark was courteous, funny with my Dad and provided a fair price on the trade. Everything was as we expected, and it was a pleasant experience for all. I could not have asked for anything different. highly recommend Mark at Eastside. More
by JA
Employees Worked With
Mark DesHarnais
February 15, 2019
Do no go here! The service here is horrible. They treat you very bad especially if they find out you like one of their cars. They gave us a very bad pricing for our The service here is horrible. They treat you very bad especially if they find out you like one of their cars. They gave us a very bad pricing for our car and made us call them multiple times until we gave up almost to make a deal. Brandon Bitser was our agent and he gave us one of the most terrible services ever. Highly recommend not to go here. Edited: After a month of purchase, my car tyre was punctured. Took it to Les schwab to fix it. They told me that the tyres were factory tyres from the original purchase. Brandon told me the tyres were changed recently. They cheated us! Do not go here! Bad Service and Money grabbing! More
by Carbuy
Employees Worked With
Brandon Bitzer
January 21, 2019
car got fixed The tire pressure warning lights came on intermittently This got fixed for 425 dollars. Pretty expensive. Must be in the complicated design of the The tire pressure warning lights came on intermittently This got fixed for 425 dollars. Pretty expensive. Must be in the complicated design of the electronics to make it expensive. More
by Peter
Employees Worked With
toby
December 31, 2018
Excellent customer service Honest, clear and proactive. Highly recommend it. My Forester had a major issue, one that would have cost me several thousand dollars. The guy who hel Honest, clear and proactive. Highly recommend it. My Forester had a major issue, one that would have cost me several thousand dollars. The guy who helped me, David H, engaged the dealership and pointed out that the issue was not caused by negligence on my part, but by a known flaw in production. Subaru honored the extended warranty and my part of the bil was less than a third of the total. David made the best out of a difficult situation, something rare nowadays. More
by RodrigoD
Employees Worked With
David H.
November 22, 2018
Service for Forester We bought service agreement so we brought car in for its six month service. No problems with car. Service was satisfactory. Love Subaru’s and will co We bought service agreement so we brought car in for its six month service. No problems with car. Service was satisfactory. Love Subaru’s and will consider buying Subaru again and from Eastside Subaru, More
by Forest
Employees Worked With
Can’t remember
November 03, 2018
Customer service Salesman took his time with me in deciding what I wanted and followed through delivery. Coming back for a refresher on all the gadgets is a very nice Salesman took his time with me in deciding what I wanted and followed through delivery. Coming back for a refresher on all the gadgets is a very nice perk. More
by Melissa
Employees Worked With
Jethro and Michael
November 03, 2018
Good work It is difficult to fix a "rattle" in the dashboard area. The service technition and I took it out and he heard it. That's half the battle. They did It is difficult to fix a "rattle" in the dashboard area. The service technition and I took it out and he heard it. That's half the battle. They did fix what they thought it was and though there is still a rattle, I know that they will keep looking until the problem is solved. I love my Subaru Legacy and would recommend Eastside Subaru to anyone in the market for a car. They truly care about their customers. More
by luvmykar
Employees Worked With
Vita Jessen, Garrett Buske
October 24, 2018
Love Our Salesman Eastside Subaru Mark DesHarnais at Eastside Subaru is the best. When other Subaru Dealers said no, Mark said yes with no hassle. I would recommend Mark 100% Mark DesHarnais at Eastside Subaru is the best. When other Subaru Dealers said no, Mark said yes with no hassle. I would recommend Mark 100% More
by SubaruOutback2019
Employees Worked With
Mark DesHarnais
August 14, 2018
"Service" I bought 18 Forester on Jan 2018, the foam between windshield and Dashbord had been damaged in this summer because of hot weather. I brought the car I bought 18 Forester on Jan 2018, the foam between windshield and Dashbord had been damaged in this summer because of hot weather. I brought the car to dealership on the mid of July, a service man told me he would order a new part and replace it asking me to wait until it is ready. I re-visited to the dealership on Aug 13 to replace it. but they just cut and removed the old foam without replacement. I don't know whether they claimed it to manufacturer or not, but this is different from what I expected. "The dealership took care of this issue sincerely and seriously, and I believe now it happened just by mistake" More
by Andrew
Employees Worked With
Da***
