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Eastside Subaru

Kirkland, WA

4.8
470 Reviews
Find a New Subaru or Used Car at Our Kirkland, WA Subaru Dealership Serving Seattle Discover Easy Auto Financing, and Find Reliable Parts and Service at Eastside Subaru in Kirkland
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11803 NE 116th St

Kirkland, WA

98034

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Showing 470 reviews

October 22, 2024

Service was prompt and rendered with a smile. The tech people managed to come up with a back-ordered fluid to complete a repair which was covered completely under the warranty on our 4 1/2 year o More

by Genzmann
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anne Beeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Eastside Subaru responded

Genzmann, we're delighted to hear that our Eastside Subaru team was able to assist you promptly and efficiently with your Subaru Forrester's repair. Thank you for sharing your experience!

October 20, 2024

Jake was so helpful and clear in his communication, I really have confidence in continuing to purchase and service my cars here. Thank you Jake and team at Eastside Subaru! More

by DKny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Corpuz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Eastside Subaru responded

We're delighted to hear that Jake and the team at Eastside Subaru provided you with such a positive experience. Thank you for your trust in us, and we look forward to assisting with all your future car needs!

October 20, 2024

No pressure sales. Financing was easy. Friendly and approachable. Knowledgable about car’s history. Responsive to communications. More

by sooty921
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mathew Walery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
Oct 21, 2024 -

Eastside Subaru responded

Thank you for sharing your experience with Eastside Subaru! We're delighted to hear that our team provided a friendly and pressure-free environment, making the financing process smooth. We appreciate your feedback and are here if you need anything in the future!

October 19, 2024

Excellent service. Met all expectations. Service representative Nelli explained costs and work to be performed, then reviewed everything when the work was done. I r More

by KK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelli Antonyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Eastside Subaru responded

Thank you for recommending Eastside Subaru! We're delighted to hear that Nelli provided excellent service and met all your expectations. We appreciate your support and look forward to serving you again in Kirkland, WA!

October 17, 2024

Quick efficient routine maintenance. Waiting room pleasant, quiet with nice amenities. Results of inspection and maintenance were clearly explained. More

by rrgraham12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Eastside Subaru responded

We're delighted to hear that your routine maintenance experience at Eastside Subaru was quick and efficient! It's great to know you found the waiting room comfortable and appreciated the clear communication from our team. Thank you for sharing your feedback!

October 15, 2024

Another fantastic experience with Eastside Subaru. As a prior customer and someone who has referred probably 2 dozen customers, I was thrilled to be able to buy another vehicle from them - this time a More

by als104
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Breanna Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jethro Ansell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haakon Andor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Vergara
Oct 16, 2024 -

Eastside Subaru responded

Thank you for your continued support and referrals! We're delighted to hear that Jethro, Haakon, and Jose provided a VIP experience during your 2024 Subaru WRX Premium purchase at Eastside Subaru. Enjoy the new ride!

October 14, 2024

This is the 4th Subaru I have had serviced at this dealership and I have always had the best care. Brandon was very professional and kept my husband and myself appraised of the progress at all times. More

by Samnboys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandyn Bitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Eastside Subaru responded

Thank you for your continued trust in Eastside Subaru! We're delighted to hear that Brandon provided professional and reliable service during your visit. We appreciate the feedback and look forward to serving you again, even from across the mountains!

October 13, 2024

The worst customer service. They do not care at all for their customers. Would not help us fix the vehicle they lied to us about. They only care about money. Left us with a brok More

by La.co2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Danny Santos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gulnaza Iskhakova
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Eastside Subaru responded

Your experience is deeply concerning to us, and I apologize for any distress caused. We strive to provide honest service and support our customers throughout their journey with us. I'd like the opportunity to address this situation directly and find a resolution that works for you. Please reach out at your convenience so we can discuss further. Thank you, Yuri Gabriyelyan - General Sales Manager - 425-820-8993

October 10, 2024

They sell Su-ba-ru One of the best cars out there What a bril-liant day. A haiku. More

by TrekRat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Breanna Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haakon Andor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy the Detailer
Oct 10, 2024 -

Eastside Subaru responded

Reviews like this one make our day! Thanks from the Eastside Subaru team.

October 09, 2024

This is the third time I used their services, I don't know who does the hiring but everyone I've come in contact with Great. The service rep Ethen Gerrells was efficient, friendly, knowledgeable and kept More

by bmagista
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethen Gerrells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Eastside Subaru responded

Thank you for your continued trust in Eastside Subaru! We're delighted to hear that Ethen and our team have consistently provided efficient and friendly service. It's great to know the comfortable waiting area added to your positive experience, we look forward to serving you again!

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