Eastside Subaru

Eastside Subaru Service Advisor, Jake Corpuz is very professional and focuses on customer care and the job is done properly and to the customer satisfaction. He is very experienced and knowledgeable and professional and focuses on customer care and the job is done properly and to the customer satisfaction. He is very experienced and knowledgeable and explains everything in detail. He is very respectful and friendly too. Also, the technician who performed the work on my car is very professional and did a through and clean job. More

They care about US Soldiers and took real good care of me and my family. I highly recommend Eastside Subaru. Justin set me up with an outstanding salesman, Terry and Ian absolutely knocked it out of the park and my family. I highly recommend Eastside Subaru. Justin set me up with an outstanding salesman, Terry and Ian absolutely knocked it out of the park! had me sold with thier honesty and integrity John in finance was a god send making sure everything was perfect! I will 100% be back for future purchases thanks to these outstanding gentlemen. More

Great service and customer service , quality work, kind of expensive, recommend any way, keep the good work of expensive, recommend any way, keep the good work More

Arturo was our service advisor. He advised us about our vehicle and what we needed to get done for continued maintenance. We are happy customers. He advised us about our vehicle and what we needed to get done for continued maintenance. We are happy customers. More

Bought Subaru Outback 2026. The deal was straight forward, less time consuming. Julia made it easy for decision making The deal was straight forward, less time consuming. Julia made it easy for decision making More

I came in to do my service, Art was an excellent advisor, he made sure I was able to understand what the technician was recommending and why they were recommending that to me. Even though my car was dirty on he made sure I was able to understand what the technician was recommending and why they were recommending that to me. Even though my car was dirty once I got it back, I knew all of that dirt was mine and I dont expect the technician to have to clean my mess. Over all supper content with the quality of service. More

Without a doubt the best auto dealership I have ever dealt with. The entire team was professional, informative, and offered low-pressure service. I have great compassion for my salesperson Julian who dealt with. The entire team was professional, informative, and offered low-pressure service. I have great compassion for my salesperson Julian who had to…..very patiently…introduce me to a car that can talk back and almost drive itself. Many thanks to Eastside Subaru for making purchasing an auto actually a pleasant experience. More

The staff was so kind and friendly. Especially Nick Eakle. Great person who truly cares. Especially Nick Eakle. Great person who truly cares. More

Brian reddick was very helpful. Had a good experience at Eastside Subaru in Kirkland WA Had a good experience at Eastside Subaru in Kirkland WA More

Deeply disappointing experience with Eastside Subaru that raises serious concerns about their sales practices. Classic bait-and-switch with misrepresentation of features, conflicting written statements, and raises serious concerns about their sales practices. Classic bait-and-switch with misrepresentation of features, conflicting written statements, and changing terms after agreement. We have filed formal complaints with the relevant consumer protection agencies and are pursuing this further. Given the repeated inconsistencies and failure to honor written commitments, I would strongly caution others to avoid this dealership. On April 18, 2026, I purchased a new 2026 Subaru Forester (paid in cash) as a gift for my mother. During the sales process, we were explicitly told the vehicle included an audible proximity alert when reversing, a key feature in our decision. After taking the car home, we discovered the feature didn’t work. When we followed up, the dealership confirmed multiple times (including in writing via text) that the car did have the feature and would “beep” when getting too close while backing up. When we returned to have it demonstrated, they reversed course and told us the feature was not included. At that point, they offered to exchange the vehicle for one that had the feature for an additional $1,200. We agreed, and those terms were confirmed in writing. After spending more time at the dealership, we were told to come back the next day to finalize. When we returned, the terms changed again, this time requiring $3,300 instead, and the prior written agreement was not honored. When I raised the inconsistency, the General Sales Manager deflected responsibility, first suggesting it was our misunderstanding, then blaming a subordinate employee and even referencing possible disciplinary action, rather than addressing the issue or honoring what had been agreed. The situation became unnecessarily escalated and uncomfortable for both my mother and me. We ultimately returned the vehicle for a refund, but the experience was a complete waste of time and undermined what was meant to be a meaningful purchase. More