Eastside Subaru - Service Center

Service was prompt and rendered with a smile. The tech people managed to come up with a back-ordered fluid to complete a repair which was covered completely under the warranty on our 4 1/2 year o The tech people managed to come up with a back-ordered fluid to complete a repair which was covered completely under the warranty on our 4 1/2 year old Forrester. More

Jake was so helpful and clear in his communication, I really have confidence in continuing to purchase and service my cars here. Thank you Jake and team at Eastside Subaru! really have confidence in continuing to purchase and service my cars here. Thank you Jake and team at Eastside Subaru! More

Excellent service. Met all expectations. Service representative Nelli explained costs and work to be performed, then reviewed everything when the work was done. I r Met all expectations. Service representative Nelli explained costs and work to be performed, then reviewed everything when the work was done. I recommend this dealership in Kirkland WA. More

Quick efficient routine maintenance. Waiting room pleasant, quiet with nice amenities. Results of inspection and maintenance were clearly explained. Waiting room pleasant, quiet with nice amenities. Results of inspection and maintenance were clearly explained. More

This is the 4th Subaru I have had serviced at this dealership and I have always had the best care. Brandon was very professional and kept my husband and myself appraised of the progress at all times. dealership and I have always had the best care. Brandon was very professional and kept my husband and myself appraised of the progress at all times. As we live on the other side of the mountains, it is important to have fast and reliant service that we can count on! Great job, once again! Sandra G. More

This is the third time I used their services, I don't know who does the hiring but everyone I've come in contact with Great. The service rep Ethen Gerrells was efficient, friendly, knowledgeable and kept know who does the hiring but everyone I've come in contact with Great. The service rep Ethen Gerrells was efficient, friendly, knowledgeable and kept me apprised of the progress every step of the way, no surprises. The large waiting area is very comfortable with coffee and snacks available to you. I'm happy to drive from Everett to have this level of service that's so rare these days. More

Poor service experience for a routine service especially regarding issue with android auto. Service consultant more interested in getting rid of the customer after i reported back post-service that the issu regarding issue with android auto. Service consultant more interested in getting rid of the customer after i reported back post-service that the issue still persisted. Absolutely no respect for the customers time - her response was" leave the car again and we will look at it". This was after they had my car for a week. Have bought 2 subarus at this dealership and super disappointing. More

Friendly, efficient and a pleasant environment. They keep you informed of the work on your car and use videos in their final report. They keep you informed of the work on your car and use videos in their final report. More

Leo was very professional and extremely friendly. My husband and I are older adults and he took care of us with a smile and efficiency one hardly sees any more in business. It was very busy this morn My husband and I are older adults and he took care of us with a smile and efficiency one hardly sees any more in business. It was very busy this morning but he made us feel like we were only ones there. He was just great. More

Fast, quick, courteous service. Leo went to exceptional ends to get me in and out quickly. Leo went to exceptional ends to get me in and out quickly. More