Eastside Subaru - Service Center

This is the third time I used their services, I don't know who does the hiring but everyone I've come in contact with Great. The service rep Ethen Gerrells was efficient, friendly, knowledgeable and kept know who does the hiring but everyone I've come in contact with Great. The service rep Ethen Gerrells was efficient, friendly, knowledgeable and kept me apprised of the progress every step of the way, no surprises. The large waiting area is very comfortable with coffee and snacks available to you. I'm happy to drive from Everett to have this level of service that's so rare these days. More

Poor service experience for a routine service especially regarding issue with android auto. Service consultant more interested in getting rid of the customer after i reported back post-service that the issu regarding issue with android auto. Service consultant more interested in getting rid of the customer after i reported back post-service that the issue still persisted. Absolutely no respect for the customers time - her response was" leave the car again and we will look at it". This was after they had my car for a week. Have bought 2 subarus at this dealership and super disappointing. More

Leo was very professional and extremely friendly. My husband and I are older adults and he took care of us with a smile and efficiency one hardly sees any more in business. It was very busy this morn My husband and I are older adults and he took care of us with a smile and efficiency one hardly sees any more in business. It was very busy this morning but he made us feel like we were only ones there. He was just great. More

Friendly, efficient and a pleasant environment. They keep you informed of the work on your car and use videos in their final report. They keep you informed of the work on your car and use videos in their final report. More

Fast, quick, courteous service. Leo went to exceptional ends to get me in and out quickly. Leo went to exceptional ends to get me in and out quickly. More

Great service, polite and helpful people in every department. The drinks while you wait are great e at. I love Chai. department. The drinks while you wait are great e at. I love Chai. More

Service was provided very fast. All staff were friendly and professional. All my questions were answered All staff were friendly and professional. All my questions were answered More

From sales to service department 😀&👍. Courteous and knowledgeable customer service people. First oil change/service was free. Waiting area was very comfortable. Dealership location is n Courteous and knowledgeable customer service people. First oil change/service was free. Waiting area was very comfortable. Dealership location is near a walking/biking trail & shopping so you can use your time relaxing our getting out for some errands or exercise . Or free wifi if you're hooked to your phone or laptop working. More

Everything went like clockwork - the appointment was easy to schedule. The service took no longer than I had been told it would and my service advisor, Nelli, kept me informed of the status. . to schedule. The service took no longer than I had been told it would and my service advisor, Nelli, kept me informed of the status. . More

Great friendly service Nelli kept me informed as to the progress of the repairs. She was Great. progress of the repairs. She was Great. More