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Easy Honda - Service Center

Houston, TX

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126 Reviews

126 Reviews of Easy Honda - Service Center

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September 23, 2020

Top notch! Maria was an excellent service tech...very conscientious! All went very well. All personelle were congenial and very nice to deal with! Thank you. I was nervous about coming during Covid, bu More

by J. Teague
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria..excellent!
Sep 24, 2020 -

Easy Honda responded

Your review made me smile. We love hearing that our employees, such as Maria, are going above and beyond for our customers and delivering reliable service. Until we see, you next we will be sure to keep up our timely services and courteousness.

September 18, 2020

I have been a customer of Spring Branch Honda since August, 1973. I have always had excellent service. My service advisor Erik Baatz always does a wonderful job taking care of my car. If I have any qu More

by Lynda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Evans, Erik Baatz
Sep 19, 2020 -

Easy Honda responded

Lynda, thank you for taking the time to write a positive review! We are happy to hear Erik and Willie went above and beyond to assist you with a high level of customer service throughout the process. We appreciate your positive feedback, and we look forward to working with you for years to come!

September 18, 2020

Very pleased, great service. Erick was my service coordinator, very professional & polite. I think I am on my 3rd Honda from this dealer, so will always be a fan! Thank you! More

by czqueen
Recommend Dealer
Yes
Employees Worked With
Erik Baatz
Sep 19, 2020 -

Easy Honda responded

Thank you for your kind review; we are happy to pass along your comments to the team here! We hope you continue to choose us for all your automotive needs! Take care!

September 12, 2020

I've been going to Spring Branch Honda since 1998 ..we have purchase about 5 new vehicles and since 2013 we started leasing 2 vehicles every 3 yrs the service dept is excellent we have great svc person More

by C.Gardner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Baatz
Sep 12, 2020 -

Easy Honda responded

Thank you for your feedback and business. We definitely value loyal customers like yourself and we'll be sure to thank Eric and the team for consistently taking care of your automotive needs. If there is anything else we can help with, please do not hesitate to let us know!

September 12, 2020

Thanks again! I bypass a closer Honda dealer to drive here for the customer service. Erik in the service department was very helpful and patient. More

by Txtroutklr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Baatz, Sean Weaver
Sep 12, 2020 -

Easy Honda responded

We're so lucky to have Erik as a part of our team. Thank you for making Spring Branch Honda your dealership of choice. We will be here for many years to come to serve your needs and exceed your expectations.

September 12, 2020

The visit was great. I would like to thank Carlos Flores who help me get my vehicle repaired and was able to keep me in the loop with the actual issue in hand More

by Lar102883
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos flores
Sep 12, 2020 -

Easy Honda responded

Thank you so much for taking a moment of your day to share what a great experience you had working with Carlos to get your vehicle taken care of. If you have further needs or questions, please reach out!

September 05, 2020

Great service. Everyone is very helpful Personable. Appreciated that they kept me updated. Eric was my service contact and listened to all my concerns. Thank you. More

by Cg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Baatz
Sep 05, 2020 -

Easy Honda responded

Thank you for the great review. We will be sure to thank Eric for providing you with excellent service. We look forward to working with you again.

September 04, 2020

Amazing customer service! Constant communication and very professional. I would definitely recommend Spring Branch Honda to friends and family members. Erik was very courageous and professional. More

by eflores
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Baatz, Sean Weaver
Sep 05, 2020 -

Easy Honda responded

Thank you for the wonderful review! We always strive to provide excellent customer service to our guests, so it's great to know that you received nothing short of five stars. Please let us know if we can be of any further assistance to you.

September 02, 2020

Excellent service. I have been using this branch for service for 20 years and have not been disappointed. I highly recommend this location. Great staff! More

by lajaben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Catalina Kurdiyeh, Sean Weaver
Sep 02, 2020 -

Easy Honda responded

Thank you for the 5-star rating and great review! We are delighted to know that you are a loyal customer and we truly are happy to have you a part of the Spring Branch Honda family. We hope to see you again soon!

September 01, 2020

When I tell you My service was the best ever Eric was very detailed from the time I drop off until I picked up I love my Honda family More

by Tanyacoleman49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Baatz, Sean Weaver
Sep 01, 2020 -

Easy Honda responded

Hi there, thank you so much for the kind words with Eric! We appreciate your business and hope to see you again.

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