Eau Claire Chrysler Dodge Jeep Ram
Eau Claire, WI
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Nate went above and beyond during my service issues! ! He kept me informed and worked really hard to provide the best service possible ! He kept me informed and worked really hard to provide the best service possible More
They left me sitting in the waiting room for an extra 30min. It said processing paperwork so I knew they were done and I finally had to go find the guy. Head he got stuck in a phone call which is not wha 30min. It said processing paperwork so I knew they were done and I finally had to go find the guy. Head he got stuck in a phone call which is not what he was doing when I found him. Regardless, someone should have come and got me so I could leave. Not impressed More
Your service department more than tripled the cost of parts and didn't address the issue. Instead they replaced other parts and didn't address the issue I brought it in with. They were able to assess the parts and didn't address the issue. Instead they replaced other parts and didn't address the issue I brought it in with. They were able to assess the leak but waited until after the first repair to quote a new repair at over 7k. 6k in parts that I can buy for 1/5 the cost they quoted. Absolutely unacceptable the amount of price gouging your service team and writer practice. All platforms will get a review with data supporting this visit. Unless there us something your team is willing to compensate for this experience. Absolutely the single worst mechanic visit I've experienced in my 37 years. More
Sam was awesome! I went there to have a tire replaced. Sot me in an out in less than hour! I went there to have a tire replaced. Sot me in an out in less than hour! More
The dealership is excellent. Nate, in particular, for this last appointment is just exceptional. Takes good care of me and my van for service ....goes above and beyond the call Nate, in particular, for this last appointment is just exceptional. Takes good care of me and my van for service ....goes above and beyond the call of duty More
had to wait over a week for the apt so the part would be there to replace for my recall. dropped it off on the day of the apt, and the work couldn’t be done because the part wasn’t even there. was then told there to replace for my recall. dropped it off on the day of the apt, and the work couldn’t be done because the part wasn’t even there. was then told it would be done the next morning. was then told at 1030am the next day it would be done in 2hrs. it didn’t get finished until almost 4pm, and then they tried to charge me double. i had to point out that’s not what i signed off on, then the price was corrected but i still had to pay $5 more then what was quoted. this was my very first experience here and a trial run to see how my wife and i liked it since we’re looking at selling 2 vehicles and purchasing 2 new vehicles. we will absolutely never be coming back. More
Salesman,Gabe, was very informative and very pleasant to talk to. The sales staff was wonderful to do business with. Any issues with the vehicle were taken care of immediately. Highly recommend this dealers talk to. The sales staff was wonderful to do business with. Any issues with the vehicle were taken care of immediately. Highly recommend this dealership. More
Helped me out when I wasn’t able to take car in. They picked it up and dropped it off while I was at work. Excellent They picked it up and dropped it off while I was at work. Excellent More
They went the extra mile to get the work done right even when the warranty was difficult to work with. when the warranty was difficult to work with. More

