Eau Claire Chrysler Dodge Jeep Ram - Service Center

Since purchasing our vehicle it has been a good process this far. We came in for the first oil change and my car was filthy on the outside and they washed it up for me before picking it up the next day. this far. We came in for the first oil change and my car was filthy on the outside and they washed it up for me before picking it up the next day. More

Friendly, courteous and respectful. I like how quick they respond and help with my service and go above others with a nice vehicle wash. All the staff is very friendly and nice. I like how quick they respond and help with my service and go above others with a nice vehicle wash. All the staff is very friendly and nice. More

Waited 2 hours to get my scheduled oil change done. The time before I waited an hour and a half. I won’t be going back do to oil changes taking that long when other places get it done faster. Had grea The time before I waited an hour and a half. I won’t be going back do to oil changes taking that long when other places get it done faster. Had great customer service though More

This place is terrible! Was without my car for 4 months, due to being lied to over and over again. DO NOT RECOMMEND!! Was without my car for 4 months, due to being lied to over and over again. DO NOT RECOMMEND!! More

Nate did a great job getting the vehicle serviced and ensured that everything we talked about was done. ensured that everything we talked about was done. More

Little disappointed about the part taking so long to come in had to drive to Arksaw in a Subaru would of thought that the thermostat would be in stock with all the reviews on the internet about therm probelm in had to drive to Arksaw in a Subaru would of thought that the thermostat would be in stock with all the reviews on the internet about therm probelms.the crew was very nice very helpful pleased with the service mate More

Very slow to initiate the repair (over one week). Initial bill was $1000 over the quote. They did change the bill once I pointed it out. Initial bill was $1000 over the quote. They did change the bill once I pointed it out. More

Friendly staff. Disappointing that it took so long to get and appointment. Waited for over a week. Disappointing that it took so long to get and appointment. Waited for over a week. More

The dealer was great to work with no issues at all. They are not pushy They are not pushy More

Kinda wasted my time. Brought in my vehicle at 2pm, by 4:30pm, they called to say they ran out of gas to use with the flame to remove the ride on the nuts. I either had th Brought in my vehicle at 2pm, by 4:30pm, they called to say they ran out of gas to use with the flame to remove the ride on the nuts. I either had the choice to get my car back and bring it back in the next day, or leave it the night. Incredible waste of my time. I won't be bringing the vehicle back for the wheel alignment since they didn't prioritize getting gas for the flame. This wasn't the first time this location has wasted my time. I don't necessarily blame the kind front desk people, but it still was not an "express" experience. More