
EchoPark Automotive Baltimore
Baltimore, MD

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2,779 Reviews of EchoPark Automotive Baltimore
AWESOME It was the most courtesy and easy experience for buying a car every. The customer services was the best. The little dog Martin and Myron you guys ROC It was the most courtesy and easy experience for buying a car every. The customer services was the best. The little dog Martin and Myron you guys ROCK. More
Excellent service! My son-in-law and I each bought a car yesterday and had excellent service. Myron and Jason were very helpful and courteous to both of us. Buying pro My son-in-law and I each bought a car yesterday and had excellent service. Myron and Jason were very helpful and courteous to both of us. Buying process was quick and painless. I would go there again and tell others about this great place to buy a car. More
best car buying experience ever! I've bought two cars from Car Biz in the last year and can honestly say that Javier was the best salesman I've ever encountered. I'm looking to buy an I've bought two cars from Car Biz in the last year and can honestly say that Javier was the best salesman I've ever encountered. I'm looking to buy another car soon and will definitely go back but only if Javier is my salesman. More
Got The Deal Done Customer Service was Great! Fred was very attentive and his customer service was excellent. Myron was able to match me with a lender and get my paymen Customer Service was Great! Fred was very attentive and his customer service was excellent. Myron was able to match me with a lender and get my payments exactly in the price range I was looking for. Everything was explained in detail (warranty,gap coverage etc.) so I knew exactly what I purchasing. Thumbs up to the team over at Carbiz who got the deal done and got me back on the road in a timely manner. More
excellent and professional My family has purchased over 20 vehicles from carbiz and will continue to be loyal to the dealership and my salesman, Javirer and the entire family My family has purchased over 20 vehicles from carbiz and will continue to be loyal to the dealership and my salesman, Javirer and the entire family More
Best Sales Person Ever!!! Our salesperson KATIE was GREAT!!! She listened and did not try to pressure me into buying something I would not be happy with. The staff was friend Our salesperson KATIE was GREAT!!! She listened and did not try to pressure me into buying something I would not be happy with. The staff was friendly and courteous. This was the BEST car buying experience I've ever had. In and out in record time. Russ Tzetanov handled the financing portion, and took the time to explain all the details. More
In and Out with a van I had a very pleasant experience from start to finish. I was first researching online and requested more info. Within minutes, I got a call from Kat I had a very pleasant experience from start to finish. I was first researching online and requested more info. Within minutes, I got a call from Katie and she immediately sent me pictures and carfax report. We corresponded through email several times that day and finally I went to look at the van. It was pouring down rain, Katie pulled the van under cover and went over all of the features with me. Once I had decided to buy, the process was very simple. Katie and Myron were very friendly, non pressuring sales people that I would go back to and would recommend for sure. Loved the no haggling experience and walked away very satisfied! More
Very pleasant The salesmen was very pleasant an wright up front with me . He got my deal done for me quick an the best offer for me . Very good dealership The salesmen was very pleasant an wright up front with me . He got my deal done for me quick an the best offer for me . Very good dealership More
EXCELLENT CUSTOMER SERVICE THE CUSTOMER SERVICE WAS EXCELLENT FROM THE MOMENT I WALKED IN. MR. ALSTON ASSISTED ME IN FINDING THE BEST CAR SUITABLE FOR MY NEEDS. HE WAS ABLE T THE CUSTOMER SERVICE WAS EXCELLENT FROM THE MOMENT I WALKED IN. MR. ALSTON ASSISTED ME IN FINDING THE BEST CAR SUITABLE FOR MY NEEDS. HE WAS ABLE TO ANSWER ALL OF MY QUESTIONS AND MADE SURE I WAS SATISFIED WITH MY PURCHASE. I WOULD DEFINITELY RECOMMEND THIS LOCATION TO OTHERS. More
Tragedy turned Terrific!! I was in an accident. A drunk driver hit me and totaled my vehicle. I recently paid the vehicle off in December so I really was not in the market for I was in an accident. A drunk driver hit me and totaled my vehicle. I recently paid the vehicle off in December so I really was not in the market for a new vehicle. I began to shop at dealerships that were advertising low prices for vehicles so that I wouldn't have a note. I looked all over the Baltimore Metropolitan area because my timeline was narrow. I had to return the rental car within days. Anyone who has encountered situations like these recognizes that going car shopping under these conditions makes it almost impossible to enjoy the process. My wife and I were welcomed by salesperson after salesperson trying to get us to buy cars with poor CarFax reports and finance cars that were already liabilities. Most of the cars had accident history and quite frankly I could have kept my totaled car and gotten it fixed if I wanted a vehicle with accident history. My wife suggested that before we head home we stop by CarBiz. I was extremely apprehensive because all the other dealers said the same thing and took the same tone. They were all very inflexible and final about cars with high mileage that lacked aesthetic appeal. However, I was extremely impressed as soon as I walked into CarBiz. The professionalism of all employees was evident and the environment allowed me to relax and make a reasonable choice for my family. I was greeted immediately by a salesman and he said, "Let's go over here! I can help you!!" The little things matter. Everywhere else that we visited failed to extend in that manner. Nima showed us that our needs we paramount. He immediately began to pull up cars and gather keys for vehicles that were in our budget. He left no stone unturned. He was very upfront and candid about the potential maintenance, life of the car and he made certain that all pertinent information was available for us. His personality was welcoming and authentic. He provided us with various financial options and made our purchase run smoothly. Upon entering the financing office, Myron was spectacular. He simplified the terms of all contracts. They worked to find us the lowest financing possible and his presentation of the materials was miraculous and seamless. I have not purchased many vehicles, but I walked away tonight feeling well informed and comfortable with the way that we will be spending our money. I feel like Nima and Myron provided excellent customer service to make sure that we were satisfied. Nima even offered to provide tutorials with my car if I needed them at any time. I will certainly refer friends, family an relatives to CarBiz in the future. More