EchoPark Automotive Centennial
Centennial, CO
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
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My experience was great, from the person who inspected my vehicle to the finance people who helped to complete the transaction. Sharon helped me close the deal on my Jeep Wrangler with a fair price. vehicle to the finance people who helped to complete the transaction. Sharon helped me close the deal on my Jeep Wrangler with a fair price. More
Best experience I've had in years it was effortless. Laid back no hassles no surprises. And the sales rep was awesome. Laid back no hassles no surprises. And the sales rep was awesome. More
Gerardo was so so helpful! He was so fun to work with and made the process less intimidating. He really cared to explain everything and take the time to help us feel comfortabl He was so fun to work with and made the process less intimidating. He really cared to explain everything and take the time to help us feel comfortable. Could not recommend him more! More
Gerardo was incredibly helpful and knowledgable. The process was very easy. He made the car buying experience fun with no pressure. Go get your car from him. Thank you The process was very easy. He made the car buying experience fun with no pressure. Go get your car from him. Thank you More
Echo park was so helpful informative and made me feel comfortable. I would come back to them. comfortable. I would come back to them. More
Enjoyed the people I worked with. Both Teddy and Marco were a joy and knowledgeable. Would have liked to receive two vehicle keys. Both Teddy and Marco were a joy and knowledgeable. Would have liked to receive two vehicle keys. More
Great car buying experience at Echopark! My sales guy was Teddy and he was awesome! Highly recommend this dealer and ask for Teddy. Very professional and customer oriented. My sales guy was Teddy and he was awesome! Highly recommend this dealer and ask for Teddy. Very professional and customer oriented. More
Shopping for a car is not something I enjoy. Lee made the experience painless. I came away with a car I love at a fair price. Lee made the experience painless. I came away with a car I love at a fair price. More
I have bought 2 vehicles from this dealership and both transactions were a breeze. Jake Conner, the sales rep, explained everything thoroughly and kept me updated throughout the process. I was in and out transactions were a breeze. Jake Conner, the sales rep, explained everything thoroughly and kept me updated throughout the process. I was in and out within a few hours with the vehicle I wanted at a great price. Will definitely return for my next vehicle. More
Test drive the car, all is well. ..until it wasn't. 10 minutes into the drive home, the heater stopped working. I texted the associate (James, he was good). Let him know the situat ..until it wasn't. 10 minutes into the drive home, the heater stopped working. I texted the associate (James, he was good). Let him know the situation and that I would get back with him if it happened the next day. On my way to work, same thing: worked for 10 minutes and then just stopped. Did I forget to mention they failed to tell me this PHEV didn't have the charging cable? "Oh yeah, we sell as-is. Don't know where the cord is". I should ave checked first, but that's still something I should have been informed about. So I show up the next day to describe the issue and was told I would have to drive it and hour north to get it looked at. Um, no I'm not. You are. He reluctantly agreed and gave me the most basic of rentals and I was told they would take it up the next day. Fast forward 3 days and I haven't heard anything. I text the main text line that multiple associates responded to when I was looking for a vehicle. Nothing. I text again. Nothing. I drive to the dealership today, 5 days later to speak to the Finance/Sale Coach that I've been dealing with through this (the one I turned my car over to to get fixed). Basic apology and says he'll try to reach out, but the Thornton tech called out sick (uh-huh), as though they have just 1. Tells me no one answered and he would get back to me. I call them, get a call back in 5 minutes. Ready for this? It was scheduled to get looked at, but was a "no-show" and now isn't scheduled until tomorrow...a week later. And that's just to get looked at. Any apology? Any making up for the extreme inconvenience that' I've dealt with? Anything? Nothing. As the title implies, 0 accountability. For the money people put down on these machines, we should be treated better. This will be taken up the ladder. More








