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EchoPark Automotive Dallas
Grand Prairie, TX
4,787 Reviews
Buying your next car is simple at EchoPark Automotive. Start by searching our wide selection of 1-4 year-old vehicles online. We'll get you the best price (up to $3000 less than the competition!) fees and financing terms in writing before you even come into one of our stores for a test drive.
Our cars undergo an extensive inspection and reconditioning process backed by our own 30-day/1000 mile warranty.
Shop for your next car and schedule a test drive at EchoPark today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Showing 4,787 reviews
March 06, 2020
A dealership experience like no other I spent many days at dealerships with pushy and aggressive salesmen. My experience with Edward Shaffer was completely opposite. He talked with me at l I spent many days at dealerships with pushy and aggressive salesmen. My experience with Edward Shaffer was completely opposite. He talked with me at length about what I was doing and why I was there. He brought humor and levity to a stressful decision. He was patient with us as we test drove different vehicles. He even took us into the detailing area to compare two trucks side by side (which he was not allowed to do.) He broke every stereotype of a used car salesman, treated us with respect and was terrific to work with. If every salesman doing his type of work was more like him the industry would be far different. Thanks for your service and honesty! Great experience. More
by Astrotech Construction
Employees Worked With
Edward Shaffer
March 05, 2020
Nicole Nyagoku was very knowledgeable and insightful on helping me pick the right car. Love my car and will recommend anyone to get their next car there. helping me pick the right car. Love my car and will recommend anyone to get their next car there. More
by hbobom1
Employees Worked With
Paul Mbungo, Nicole Nyagoko
March 05, 2020
My car buying experience with Edward Was extremely good. I don’t have any complaints. The driver select facility was nice and huge. Edward was very patience with me and work with me with the management team I don’t have any complaints. The driver select facility was nice and huge. Edward was very patience with me and work with me with the management team to give me the best deal. More
by uralisamills
Employees Worked With
Gene Kakoma, Edward Shaffer
March 04, 2020
Lowest prices in town! Good deals on cars. EDWARD is the man makin it happen! They were able to get me a better financing deal on my own than if I had a cosigner. man makin it happen! They were able to get me a better financing deal on my own than if I had a cosigner. More
by BadDriver
Employees Worked With
Edward Shaffer
March 04, 2020
Joshua Cole Lopez was amazing. He really hustled to get the right car for us. Great guy. He was super patient with me. Thanks Josh! the right car for us. Great guy. He was super patient with me. Thanks Josh! More
by owensaccurate1
Employees Worked With
March 04, 2020
Adrian was fantastic to work with. He went out if his way to find the car we were looking for and provided great service throughout the entire process. Extremely large selection of vehicles to choose from. T to find the car we were looking for and provided great service throughout the entire process. Extremely large selection of vehicles to choose from. The dealership is very busy so plan on spending some time there. Once you have your vehicle picked out the process was seamless and no going back and forth with sales managers which is refreshing. More
by martsolr
Employees Worked With
Adrian Mora
March 01, 2020
It was an absolute pleasure working with Ed Shaffer- he is the absolute best!! If you’re looking for an honest, smart, charismatic “sales man” He’s actually turned friend/Ed is it! The process can take a d is the absolute best!! If you’re looking for an honest, smart, charismatic “sales man” He’s actually turned friend/Ed is it! The process can take a day but mine took two because I had to bring my stubs. Nevertheless, he was with me from start to finish. I went in on a whim one Thursday evening after chatting with him on their online website with a list of 5 different car finishes (that just shows how massive their inventory is, we all love options) same model and make of course and we narrowed it down to one. He is patient, respectful and prompt! It has been three months now and Ed still checks on me and how the vehicle is serving me! Now that’s customer service!!! Ed, if you’re not employee of the year I’m not sure who deserves it more! You rock and you’re the best! Go see Ed, he’s ready to serve you with with a smile! More
by Ms Annie
Employees Worked With
Edward Shaffer
February 28, 2020
Disappointed and unimpressed This was my first visit and experience at EchoPark/Driverselect. Based on what I had read, I expected a much different and better experience. I was ho This was my first visit and experience at EchoPark/Driverselect. Based on what I had read, I expected a much different and better experience. I was hoping for a customer centric, no hassle or haggling, streamlined process. I got just the opposite. First, I planned on getting a headstart so I told the sales associate that I was very interested and submitted a finance app in advance. When my wife and I got to the dealership it was very busy and crowded but it was Saturday afternoon so that's expected. I was pleased with the efficient process of taking a test drive without the sales guy and returning the car. That was about all I was pleased about. It was very busy and I get it but wait times were longer than expected and there was staff running around everywhere. We decided we wanted to buy the car so we started the whole negotiation process. I knew the price of the car was right so it was about my trade in and the financing. I had done my research and had some very conservative expectations in mind. The trade offer was about $1500 less than avg blue book for a very nice low mileage Lexus. I decided I could live with this if we could make the financing work. I was looking for anything spectacular, only financing about $15k so 3 years at 5% or lower which seemed reasonable. I guess not because I spent the next hour+ going back and forth with our sales guy plus the "desk" guys(another annoyance of the typical dealership tactic) and the finance manager. I figured out that since the price of the cars is below avg, the difference is made up by offering low trade values and upselling the extras and pushing for the "preferred" finance partners. The terms were not favorable and I almost walked a couple of times. We ended up with a 5 yr term at 5.9% since I was told I could prepay without penalty. The entire experience was not fun and I will not be a repeat customer. To top it off, the next day I was looking the car over out in the sun an noticed that it has some substantial paint work done(the entire rear driver side door) that didn't match, had overspray on the window and trim. The CarFax I was given showed no accidents so this was either minor enough that it didn't have to be reported or it was falsified. I'm keeping the car and living with it but I'm not a satisfied customer. More
by steves3002
Employees Worked With
Gene Kakoma
February 27, 2020
We had a great experience with driversslect. Edward Shaffer is very pleasant. explained the deal in details and did nice job on helping us out find the right car. Shaffer is very pleasant. explained the deal in details and did nice job on helping us out find the right car. More
by yuelucau
Employees Worked With
Edward Shaffer
