EchoPark Automotive Dallas

WORSE EXPERIENCE Found a car I wanted to buy for my wife as wedding anniversary gift. Went and looked at the car, it was available. Came back did budgeting and fille Found a car I wanted to buy for my wife as wedding anniversary gift. Went and looked at the car, it was available. Came back did budgeting and filled online credit application with driversselect, was approved. Contacted Driversselect's sales manager Jay Cooper to make sure the vehicle was still available and credit is approved, he ran hard inquiry on my report right away and sent me amount due, including total price and monthly installments in email with confirmation. Agreed to meet next day, (last friday). I drove 55 miles with my wife and son to give her surprise. I was told car is not on the lot and it was sold to other customer. myself and my wife were very disappointed and i questioned is this their normal practice and if they ran hard inquiry which will stay on my report, i was told by Jay and and other sales manager Joe that we could have done better, sorry... i asked for senior management escalation i was told head of sales (Mark) will tell you same, head of sales (Mark) card was given to me. i called and left messages no reply. Then, i was told we can give you another car.... Watch out everyone...... be very careful.....Both myself and my wife were very disappointed. I will tell family and friends not to even go their direction for sure. I will be following up and will go to all the senior management including (Driverselect CEO - Steve Hill), until i get resolution and get the car i selected. More

He worked fast and efficient with me and my family. I definitely recommend him to work with for your car purchase of any kind! -Vanessa definitely recommend him to work with for your car purchase of any kind! -Vanessa More

Extremely patient, professional, didn't pressure. Stayed 2 hours later than quitting time to take care of us. Definitely contact Adrian if you're looking for a car at buying a car at Driversselect! 2 hours later than quitting time to take care of us. Definitely contact Adrian if you're looking for a car at buying a car at Driversselect! More

Easy transaction! No hassle pricing is the best! Edward showed me four vehicles, all with very little wait. Received a fair price for my trade. showed me four vehicles, all with very little wait. Received a fair price for my trade. More

Driver Select had several of the Pacifica models we were looking for. We test drove them all and chose one. Ed Shafer was very helpful. Financing and closing were smooth and painless. looking for. We test drove them all and chose one. Ed Shafer was very helpful. Financing and closing were smooth and painless. More

After the car I initially came to see had sold, Adrian did a great job of helping me find another to love just as much. Adrian is very friendly and personable, and made sure to continually check in with m did a great job of helping me find another to love just as much. Adrian is very friendly and personable, and made sure to continually check in with me before moving forward with each stop in the process. I highly recommend Adrian to anyone looking to purchase a new (to them) vehicle! More

Ed Shaffer is the man! I’ve bought many cars, but this was by far the quickest and smoothest process. These guys are not pushy by any means and truly just want to put happy customers in their dream cars. was by far the quickest and smoothest process. These guys are not pushy by any means and truly just want to put happy customers in their dream cars. Thanks to Ed and his team! More

Awesome experience! Great price! I got just what I was looking for. I would recommend both Adrian and Drivers Select if you are looking for a car that is like new at a used price. looking for. I would recommend both Adrian and Drivers Select if you are looking for a car that is like new at a used price. More

Edward Shaffer in sales was so great and fun to work with. He explained every step of the way, thoroughly and clearly. I never felt pressured or tricked. I felt like I got a fair deal. We test drove man with. He explained every step of the way, thoroughly and clearly. I never felt pressured or tricked. I felt like I got a fair deal. We test drove many SUVs and I ended up in something I loved. A very lightly used SUV, still smells like new car! Happy. More

I got a good deal and did not have to go through any haggling. I got what I wanted for trade in value as well as a good apr with financing. haggling. I got what I wanted for trade in value as well as a good apr with financing. More