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EchoPark Automotive Houston

Houston, TX

Overview
Employees
Reviews
Vehicles
4.7
512 Reviews
Buying your next car is simple at EchoPark Automotive. Start by searching our wide selection of 1-4 year-old vehicles online. We'll get you the best price (up to $3000 less than the competition!) fees and financing terms in writing before you even come into one of our stores for a test drive. Our cars undergo an extensive inspection and reconditioning process backed by our own 30-day/1000 mile warranty. Shop for your next car and schedule a test drive at EchoPark today.
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8477 North Fwy

Houston, TX

77088

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Showing 512 reviews

July 03, 2026

Mariana was very courteous and helpful, and we got the vehicle we wanted at a fair price. We would use EchoPark Houston again and we would recommend it to others. More

by andrew.joseph.conrad
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mariana Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 01, 2026

Amazing recomend getting with Mariana shes very helpfull and will help you out with what you need More

by zapatacarlos73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mariana Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 29, 2026

GENE "LYING SACK" INMAN EchoPark Finance Coach. .... Dude straight lied and forced us into buying some PermaPlate protection plains we ABSOLUTLEY did not want. But GENE "LYING SACK" INMAN flat out s More

by Reggie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gene Inman
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2026 -

EchoPark Automotive Houston responded

Thank you for taking the time to share your feedback. We're sorry to hear about your experience and understand how frustrating this situation has been. Our goal is for every customer to have a clear understanding of their purchase and any optional protection products they choose. We take concerns like yours seriously and would like the opportunity to review what happened, including the information you were provided regarding the PermaPlate coverage and its cancellation terms. Please contact our management team directly at 281-504-4489 or GLC.HOUSTON@ECHOPARK.COM with your name and the details of your purchase so we can investigate this further and work toward a resolution. We appreciate you bringing this to our attention and hope to have the opportunity to address your concerns.

Jun 30, 2026 -

Reggie responded

I have called your location via phone and emailed your colleagues DIRECTLY, as well as visited your location and was turned around. I have reached out to PermaPlate via phone and email correspondence. I have spoken to the bank I received the loan from and yet here we are. Now you give me ANOTHER phone number and email to REVIEW what happened. Did you not read my complaint? That is what happened. 10/01/2025 GENE "LYING SACK" INMAN your finance team COACH. Swore to me and my wife that these add-on's that we DID NOT WANT. Could be canceled three months after signing. And that you guys do it ALL the time. And it was the only way we could take the car home. It's was literally the ONLY thing keeping us from signing. But he assumed us and we signed with that in mind @ approximately 11:18pm 10/01/2025. And here we are with your resolution being call another number and here is another email. In the Marine Corps we call this F$%# #^*k games. And all I am asking for is for your company to FULFILL your promise. No more no less and no games.

June 02, 2026

My sales representative, Taylor, was awesome and highly knowledgeable about everything. They made the car-buying process easy, smooth, and very efficient. I highly recommend buying a car from EchoPark Auto More

by rasheemcollier20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Jade Nobles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2026 -

EchoPark Automotive Houston responded

Thank you for your wonderful feedback! We're thrilled to hear that Taylor provided such a knowledgeable and exceptional car-buying experience. Making the process easy, smooth, and efficient is exactly what we strive for. We truly appreciate your recommendation and your trust in EchoPark Automotive. Congratulations on your new vehicle, and we look forward to serving you again in the future!

May 30, 2026

Excellent service! Julie was very helpful and gave us great detailed information. Definitely will return when purchasing another vehicle. More

by a.martinez91604
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julie Dickey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2026 -

EchoPark Automotive Houston responded

Thank you for your kind words! We're delighted to hear that Julie provided excellent service and took the time to give you detailed information throughout your experience. We truly appreciate your trust in us and are honored that you'll consider us again for your next vehicle purchase. We look forward to seeing you when the time comes!

May 22, 2026

Worst customer service they purposely hold your title so they can make more money with their own partner lender More

by Sami am
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ever Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2026 -

EchoPark Automotive Houston responded

Thank you for sharing your feedback. We're sorry to hear about your experience and understand how frustrating concerns regarding a vehicle title can be. We take these matters seriously and want to ensure all title and financing processes are handled appropriately and transparently.

March 30, 2026

Our salesman Dwight Fellows was very helpful and got us into a good reliable SUV. With little much to put down. Took awhile but we got the car we wanted. Thank you very much ! More

by florencemsalas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dwight Fellows
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Jun 19, 2026 -

EchoPark Automotive Houston responded

Thank you for your kind review! We're so glad to hear that Dwight was able to help you find a reliable SUV that fit your needs and budget. We appreciate your patience throughout the process, and we're thrilled that you drove away in the vehicle you wanted. We'll be sure to share your compliments with Dwight. Congratulations on your new SUV, and thank you for choosing us!

March 29, 2026

First time purchasing at EchoPark. Julie was helpful and informative. She helped us test drive a couple cars and had all the info we needed. The least stressful experience I’ve had pur More

by Dennis B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julie Dickey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2026 -

EchoPark Automotive Houston responded

Thank you for choosing EchoPark for your first vehicle purchase! We're delighted to hear that Julie provided helpful, informative service and made sure you had all the information you needed while exploring your options. It's especially rewarding to know that this was the least stressful car-buying experience you've had. We truly appreciate your recommendation and your kind words about Julie. Congratulations on your new vehicle, and welcome to the EchoPark family!

March 29, 2026

Amazing customer service! John was great! My daughter purchased her first vehicle and he made a smooth process for her. More

by odettnewman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2026 -

EchoPark Automotive Houston responded

Thank you for your wonderful feedback! We're thrilled to hear that John provided amazing customer service and helped make your daughter's first vehicle purchase such a smooth and positive experience. Buying a first car is a special milestone, and we're honored to have been a part of it. We'll be sure to share your kind words with John. Congratulations to your daughter on her new vehicle, and thank you for choosing us!

March 25, 2026

great person, very knowledgeable, very helpful i would 100% recommend going to him. I will be sending some people here More

by drumgorod
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elisiah Chew
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2026 -

EchoPark Automotive Houston responded

Thank you for your kind words! We're delighted to hear that you had such a positive experience and found our team to be knowledgeable and helpful throughout the process. Your recommendation means a great deal to us, and we're especially grateful that you plan to refer friends and family. We truly appreciate your trust and look forward to helping anyone you send our way!

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