Ecodrive Toyota of Gorham

Scheduling leaves alot to be desired Wait time ridiculous even with an appointment...they must over book for the number of technicians. even with an appointment...they must over book for the number of technicians. More

One of the most frustrating things I’ve experienced when coming in for service is how long it takes. Each time I come in, it’s usually for a routine oil change and tire rotation, but I often end up waiting coming in for service is how long it takes. Each time I come in, it’s usually for a routine oil change and tire rotation, but I often end up waiting anywhere from an hour and 45 minutes to two hours, and sometimes even longer. What makes it especially frustrating is that I make an appointment ahead of time. At my most recent visit, my appointment was scheduled for 3:00 p.m., but my vehicle wasn’t taken into the service area until around 3:35. It makes me question the purpose of scheduling an appointment if the vehicle can’t be taken in reasonably close to the scheduled time. Having to sit and wait that long for an oil change and tire rotation is my biggest complaint. Other than the wait time, I’ve been very satisfied with the service. Everything I ask for gets done, and they do a thorough safety inspection. Overall, the quality of the service is great—I just wish the appointment times were managed better so customers didn’t have to wait so long for routine maintenance. More

Tyler Brooker always takes great care of my car! I’m so appreciative of the service! I also am pleased that my car can be picked up and dropped off to me. I’m so appreciative of the service! I also am pleased that my car can be picked up and dropped off to me. More

great customer service. did not have to wait long. clean waiting room and restroom. will come for service again. did not have to wait long. clean waiting room and restroom. will come for service again. More

Our purchase was easy from start to finish. Adam Fontaine was knowledgeable about the vehicle and worked hard to find the right one for us. He kept us informed about the timing of delivery an Adam Fontaine was knowledgeable about the vehicle and worked hard to find the right one for us. He kept us informed about the timing of delivery and even sent pictures when it arrived. He was patient in showing us all the features of the vehicle. Everyone at the dealership was welcoming and made us feel appreciated as customers. Kyle was excellent at helping us through all the financial paperwork too. Our overall impression was of a team atmosphere at the dealership. More

Eco drive has gone above and beyond, from the sales department to the service department. Will definitely be buying more vehicles. department to the service department. Will definitely be buying more vehicles. More

Employees were friendly and knowledgeable. The facility is neat and clean. Work was performed quickly and accurately. This work was under a safety campaign recall. I have routine work done by The facility is neat and clean. Work was performed quickly and accurately. This work was under a safety campaign recall. I have routine work done by a local shop as it is not as expensive and he is located much closer to my home than the nearest Toyota Dealership. More

I would neither recommend nor not recommend a service center. as it is fine but it is still a dealer service center not the price range I would select only for the service package that made it easy af center. as it is fine but it is still a dealer service center not the price range I would select only for the service package that made it easy after the ones included from the purchase of the car. i wouldn't have any thing negative to say. More

Excellent service. ..knowledgeable staff Very helpful ...I shall return. Two vehicle purchases.. maintained expertly at your facility. ..knowledgeable staff Very helpful ...I shall return. Two vehicle purchases.. maintained expertly at your facility. More

Picked up and delivered car quickly. Would give 5 star if they removed sap off hood Would give 5 star if they removed sap off hood More