I drove from Knoxville to get this car. I looked at it on Saturday and came back on Monday. It was not ready Saturday. Darrell made sure that it was ready for me to drive and even pitched in and helped clean it up himself after I decided to buy it.
Everyone at economy Honda is amazing! Kind, courteous, motivated, knowledgeable! Darrell made buying my first car a breeze! After working 13 hours and experiencing some personal set backs, everyone was patient, uplifting, and super motivated to getting me into the vehicle of my dreams! I will be back for sure! :-)
This was our first time purchasing from Economy Honda and thanks to James Wilson, I'm confident we will be repeat customer's! James knows what true customer service is all about! We didn't feel pressured, but more like family friends.
Thanks and Merry Christmas!
Kevin & Jona Pritt
"THIS PLACE ROCKS !!!! TREA WATSON IS THE BEST !!! "
TREA IS EXTREMELY PROFESSIONAL AND POLITE. HE EXPLAINS EVERY DETAIL ABOUT YOUR NEW CAR PURCHASE NO MATTER HOW LONG IT TAKES!! HE WILL WORK HARD TO GET A DEAL YOU ARE HAPPY WITH !! JEFF DUMAS MET ME AT THE DOOR AND WAS SO COURTEOUS AND MADE ME VERY WELCOME WHILE TREA WAS GIVING A TEST DRIVE TO ANOTHER CUSTOMER ...STACY IN FINANCE WAS FAST,PROFESSIONAL AND VERY INFORMATIVE ABOUT ALL THE PAPERWORK !! THE WHOLE STAFF IS SO CARING AND MAKES YOU FEEL COMFORTABLE FROM START TO FINNISH !!LOOK NO FURTHER ; THIS IS WHERE YOU SHOULD BUY A HONDA !!!!!
We always have our vehicles serviced at Economy Honda. We’ve never had bad experience. As usual, our service advisor, Stephen Howard, always goes above and beyond to help us with our needs. In fact, we have had several assist us and they always do an awesome job!
"No Sales Manager working last night & 29% markup over MSRP."
I arrived at the dealership last night to discuss the purchase of a new Civic Hatchback. I ask about locating a specific color Sport model and pricing on the 3 Type R's that where in stock. I was shown that a $10,000 addendum was added to each of the Type R's.
I ask if someone could check and see if the specific color I was wanting would be arriving soon. The salesman's response was "we don't know what is coming in" & "the best thing is to order one or maybe we can have one diverted from another dealer". At this point I realized that no sales manager was present at the dealership and I was not going to be able to complete any type of transaction or move forward with a purchase.
After reviewing the events of my encounter at Economy Honda. I feel that I will use my time at dealer that actually wanted my business and does not add a 29% markup to any vehicle.