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Economy Honda Superstore
Chattanooga, TN
1,075 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,075 Reviews of Economy Honda Superstore
November 05, 2016
Very Good Jake, is a very good service advisor who is knowledge and is approachable to ask questions about service performed or anything else about work that yo Jake, is a very good service advisor who is knowledge and is approachable to ask questions about service performed or anything else about work that your car may need. More
by Vance
Employees Worked With
Jacob Benecki
November 04, 2016
Overall experience We had a great buying experience while at Economy Honda earlier this week. Everyone was professional and helpful. My one complaint was the time it t We had a great buying experience while at Economy Honda earlier this week. Everyone was professional and helpful. My one complaint was the time it took from when we made a decision on which car we wanted until we drove off the lot. That process took almost 2 hours. More
by dillon
Employees Worked With
David Haynes, John Carlisle, Shannon Harris, Jason Beasley
October 24, 2016
Honda odyssey touring Great rate on loan and no hassles. Awesomeness. A refreshing experience. I love the odyssey vans but the new ones knock your socks off. When I first Great rate on loan and no hassles. Awesomeness. A refreshing experience. I love the odyssey vans but the new ones knock your socks off. When I first walked in I thought, man they seem busy. But if I had Service as great as these guys I'd be busy too. The van is for my wife, but when I get ready to trade in my jetta, I'm coming back to economy honda! More
by Luke1tina
Employees Worked With
Michael Bawgus, Austin Reed
October 21, 2016
Pilot Buyer from Harrison Bought Pilot on 11/17/16. Started the process online and completed at dealership. Smooth and no hassles. Have purchased 6 cars from Economy in past 36 Bought Pilot on 11/17/16. Started the process online and completed at dealership. Smooth and no hassles. Have purchased 6 cars from Economy in past 36 years. More
by Buyer from Harrison
Employees Worked With
John Carlisle, Don Scoggins, Harold Blackstock, Michael Bawgus, Becca Templeton
October 20, 2016
Poor organization I set up an appointment and drove 30 minutes to look at one specific used vehicle at 1pm. Showed up and after standing around for 10 or so minutes was I set up an appointment and drove 30 minutes to look at one specific used vehicle at 1pm. Showed up and after standing around for 10 or so minutes was informed the truck was 15 minutes away getting paint work done for who knows how long. I had made this trip with my wife and 3 kids. I was told sorry. They would let me know when it gets done. Two days later I did get a text from a salesperson trying to be helpful. I was done with this place all ready. Would not matter if they had the absolute perfect truck. They had also posted the vehicle on the website when it was still in Nashville. Not even in town! That should have been a stronger forewarning of how they operate. I know they sold the vehicle quickly regardless and it is very obvious they don't really care. A manager never spoke with me. Dealerships need to value their clients time much better. I don't know who specifically made the error in making the appointment or who sent it off when the appointment had been made. Or why they posted it online when it wasn't even in the same zip code. This kind of behavior will loose business even if it takes a while to see the effects. More
by Truckguy99
Employees Worked With
Eric Robinson
October 14, 2016
Positive Buying Experience I purchased a used vehicle from Economy Honda. The salesman was very knowledgeable and personable. We got a reasonable trade in value on our vehicle a I purchased a used vehicle from Economy Honda. The salesman was very knowledgeable and personable. We got a reasonable trade in value on our vehicle and a very good price on the vehicle we purchased. The trade in and financing part went smoothly also. We were very satisfied with our experience at Economy Honda. More
by M&A
Employees Worked With
Michael Bawgus, Mike Chiaravallo
October 09, 2016
Great Experience! Everyone was very friendly and helpful. We were very satisfied with the deal we got on our Accord. We would not hesitate to recommend Economy Honda Everyone was very friendly and helpful. We were very satisfied with the deal we got on our Accord. We would not hesitate to recommend Economy Honda to our friends and family. More
by Bratcher's
Employees Worked With
John Carlisle, Trea Watson, Jason Beasley
September 17, 2016
Wonderful Service--Total Package Dealership! Recently just purchased a new Civic...the service was wonderful! Stacy VanPelt was the salesman I worked with and he was AWESOME!!! Very knowledgeable Recently just purchased a new Civic...the service was wonderful! Stacy VanPelt was the salesman I worked with and he was AWESOME!!! Very knowledgeable, not pushy, super helpful, patient, and worked with me on a great price/package! Definitely the salesman you want to ask for!!! I also need to mention the wonderful finance manager, James Nix, who gave me some great information and kept the car buying process fun! Also the accessory department manager, John Carlisle, who went over the all the products with me and made sure vehicle protection options, not cosmetic options, were the items I chose first. It felt like I was working with people who really cared. The service department is also wonderful, my fiance' has taken his 2004 Honda there for every service since it was purchased. They know him by name, are very thorough, super helpful, and fast! It is where my 2016 Civic will also go for all services. Everyone was so friendly and helpful...I can say that Economy Honda Superstore is the total car buying/service total package. They exceeded my expectations and made my first new car buying experience in 10 years a great, easy, and stress free...plus my new car is AWESOME!!!! THANK YOU ALL!!!!! More
by dayzy42
Employees Worked With
John Carlisle, Retchie Lopez, Denny Elder, James Nix, Stacy Van Pelt
September 17, 2016
Excellent Experience Harold Blackstock is an awesome, professional salesman. An attribute to Economy Honda for sure. He knows his job and approaches it with a caring an Harold Blackstock is an awesome, professional salesman. An attribute to Economy Honda for sure. He knows his job and approaches it with a caring and business like manner. He is not pushy. It has been my pleasure through the years to work with Larry Fultz and John Carlisle. These "buddies" redefine the definition of a car salesman. I am the proud owner of a 2017 Accord Sport with all the bells and whistles. John Carlisle did a fabulous job of "dressing" this one up. Everywhere I go, somebody wants to see it. More
by bertwebb
Employees Worked With
John Carlisle, Harold Blackstock, Michael Bawgus
September 15, 2016
EXCELLENT CAR BUYING EXPERIENCE!!!! SUPER EASY EXPERIENCE..HAD PAPERWORK READY WHEN I GOT THERE AND WAS THERE PROB 30 MIN FOR THE WHOLE PROCESS...CHRIS HAYDEN WAS A WONDERFUL SALESMAN SUPER EASY EXPERIENCE..HAD PAPERWORK READY WHEN I GOT THERE AND WAS THERE PROB 30 MIN FOR THE WHOLE PROCESS...CHRIS HAYDEN WAS A WONDERFUL SALESMAN More
by sek4183$
Employees Worked With
John Carlisle, Jason Beasley, Chris Hayden
