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Economy Honda Superstore
Chattanooga, TN
1,082 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,082 Reviews of Economy Honda Superstore
October 21, 2016
Pilot Buyer from Harrison Bought Pilot on 11/17/16. Started the process online and completed at dealership. Smooth and no hassles. Have purchased 6 cars from Economy in past 36 Bought Pilot on 11/17/16. Started the process online and completed at dealership. Smooth and no hassles. Have purchased 6 cars from Economy in past 36 years. More
by Buyer from Harrison
Employees Worked With
John Carlisle, Don Scoggins, Harold Blackstock, Michael Bawgus, Becca Templeton
October 20, 2016
Poor organization I set up an appointment and drove 30 minutes to look at one specific used vehicle at 1pm. Showed up and after standing around for 10 or so minutes was I set up an appointment and drove 30 minutes to look at one specific used vehicle at 1pm. Showed up and after standing around for 10 or so minutes was informed the truck was 15 minutes away getting paint work done for who knows how long. I had made this trip with my wife and 3 kids. I was told sorry. They would let me know when it gets done. Two days later I did get a text from a salesperson trying to be helpful. I was done with this place all ready. Would not matter if they had the absolute perfect truck. They had also posted the vehicle on the website when it was still in Nashville. Not even in town! That should have been a stronger forewarning of how they operate. I know they sold the vehicle quickly regardless and it is very obvious they don't really care. A manager never spoke with me. Dealerships need to value their clients time much better. I don't know who specifically made the error in making the appointment or who sent it off when the appointment had been made. Or why they posted it online when it wasn't even in the same zip code. This kind of behavior will loose business even if it takes a while to see the effects. More
by Truckguy99
Employees Worked With
Eric Robinson
October 14, 2016
Positive Buying Experience I purchased a used vehicle from Economy Honda. The salesman was very knowledgeable and personable. We got a reasonable trade in value on our vehicle a I purchased a used vehicle from Economy Honda. The salesman was very knowledgeable and personable. We got a reasonable trade in value on our vehicle and a very good price on the vehicle we purchased. The trade in and financing part went smoothly also. We were very satisfied with our experience at Economy Honda. More
by M&A
Employees Worked With
Michael Bawgus, Mike Chiaravallo
October 09, 2016
Great Experience! Everyone was very friendly and helpful. We were very satisfied with the deal we got on our Accord. We would not hesitate to recommend Economy Honda Everyone was very friendly and helpful. We were very satisfied with the deal we got on our Accord. We would not hesitate to recommend Economy Honda to our friends and family. More
by Bratcher's
Employees Worked With
John Carlisle, Trea Watson, Jason Beasley
September 17, 2016
Wonderful Service--Total Package Dealership! Recently just purchased a new Civic...the service was wonderful! Stacy VanPelt was the salesman I worked with and he was AWESOME!!! Very knowledgeable Recently just purchased a new Civic...the service was wonderful! Stacy VanPelt was the salesman I worked with and he was AWESOME!!! Very knowledgeable, not pushy, super helpful, patient, and worked with me on a great price/package! Definitely the salesman you want to ask for!!! I also need to mention the wonderful finance manager, James Nix, who gave me some great information and kept the car buying process fun! Also the accessory department manager, John Carlisle, who went over the all the products with me and made sure vehicle protection options, not cosmetic options, were the items I chose first. It felt like I was working with people who really cared. The service department is also wonderful, my fiance' has taken his 2004 Honda there for every service since it was purchased. They know him by name, are very thorough, super helpful, and fast! It is where my 2016 Civic will also go for all services. Everyone was so friendly and helpful...I can say that Economy Honda Superstore is the total car buying/service total package. They exceeded my expectations and made my first new car buying experience in 10 years a great, easy, and stress free...plus my new car is AWESOME!!!! THANK YOU ALL!!!!! More
by dayzy42
Employees Worked With
John Carlisle, Retchie Lopez, Denny Elder, James Nix, Stacy Van Pelt
September 17, 2016
Excellent Experience Harold Blackstock is an awesome, professional salesman. An attribute to Economy Honda for sure. He knows his job and approaches it with a caring an Harold Blackstock is an awesome, professional salesman. An attribute to Economy Honda for sure. He knows his job and approaches it with a caring and business like manner. He is not pushy. It has been my pleasure through the years to work with Larry Fultz and John Carlisle. These "buddies" redefine the definition of a car salesman. I am the proud owner of a 2017 Accord Sport with all the bells and whistles. John Carlisle did a fabulous job of "dressing" this one up. Everywhere I go, somebody wants to see it. More
by bertwebb
Employees Worked With
John Carlisle, Harold Blackstock, Michael Bawgus
September 15, 2016
EXCELLENT CAR BUYING EXPERIENCE!!!! SUPER EASY EXPERIENCE..HAD PAPERWORK READY WHEN I GOT THERE AND WAS THERE PROB 30 MIN FOR THE WHOLE PROCESS...CHRIS HAYDEN WAS A WONDERFUL SALESMAN SUPER EASY EXPERIENCE..HAD PAPERWORK READY WHEN I GOT THERE AND WAS THERE PROB 30 MIN FOR THE WHOLE PROCESS...CHRIS HAYDEN WAS A WONDERFUL SALESMAN More
by sek4183$
Employees Worked With
John Carlisle, Jason Beasley, Chris Hayden
September 09, 2016
Excellent car buying experience!! Lindsey is honest and really cares about her customers! We love our brand new 2016 Honda Civic. We highly recommend Economy Honda! And Nacho made all Lindsey is honest and really cares about her customers! We love our brand new 2016 Honda Civic. We highly recommend Economy Honda! And Nacho made all the paperwork easy and was our best friend by the time we left! You guys rock! Chris & Trina Willingham More
by Willinghammom
Employees Worked With
Nacho Hijar, Lindsey Thomas
September 07, 2016
The worst experience ever Ever since this dealership sold out to Sonic it has went downhill fast. From terrible low ball trade in appraisers to a "don't care" sales and finance Ever since this dealership sold out to Sonic it has went downhill fast. From terrible low ball trade in appraisers to a "don't care" sales and finance attitudes, I can't think of a worse place to shop for a car, new or used. This dealership is a symbol of why car salesman are looked at as the lowest of the low. We loved the 2012 Accord we purchased from here new in 2012 (before Sonic), but after getting ridiculous low amounts on trade offered for the Accord ($2,500.00 less than trade in value) and on my 2014 Dodge Ram on 9/6/16 ($2,000.00 less than average trade in) I purchased my wife a new 2016 Toyota Avalon (traded-in the Accord) and walked away laughing from the joke of a deal on a used Toyota Tacoma for the Dodge. I honestly don;t see how this dump stays in business. I wouldn't recommend this place to my worst enemy. But, unfortunately, there are people stupid enough to think this place is giving them a deal. I know a negative review like this doesn't even reach the public. but I would love it to at least get to Economy Honda. More
by joeyhh
Employees Worked With
Not worth remembering
September 06, 2016
Sales price change I was in the process of signing papers and picking up the car and they said there was a problem. They could not sell me the car at the agreed to pric I was in the process of signing papers and picking up the car and they said there was a problem. They could not sell me the car at the agreed to price. The car they had quoted would be $3,800 more. I informed them they had quoted two prices as we negotiated a little. So they misquoted twice. I told them that was not my problem. So I left the dealership. This would have been the second Honda I had purchased at this dealership. Not to worry, I purchased a new Honda at another dealership two days later for the same price. Pitiful, bait and switch. More
by wells
Employees Worked With
Shannon Harris, Greg Pope
