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Economy Honda Superstore

Chattanooga, TN

4.9
1,082 Reviews

2135 Chapman Rd

Chattanooga, TN

37421

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1,082 Reviews of Economy Honda Superstore

October 21, 2016

Pilot Buyer from Harrison Bought Pilot on 11/17/16. Started the process online and completed at dealership. Smooth and no hassles. Have purchased 6 cars from Economy in past 36 More

by Buyer from Harrison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Carlisle, Don Scoggins, Harold Blackstock, Michael Bawgus, Becca Templeton
October 20, 2016

Poor organization I set up an appointment and drove 30 minutes to look at one specific used vehicle at 1pm. Showed up and after standing around for 10 or so minutes was More

by Truckguy99
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Robinson
Oct 21, 2016 -

Economy Honda Superstore responded

Thank you for taking the time to provide us with feedback from your recent visit to our dealership. We are disappointed to learn that you did not have a positive experience with our sales team, and we apologize for any inconvenience this may have caused you. We assure you that this is not consistent with the level of customer service we pride ourselves on at Economy Honda. We would like the opportunity to speak with you directly to better understand your experience as well as do what we can to restore your trust in our business. Please contact our General Sales Manager, Bill Erickson at Bill.Erickson@economyhonda.com or (423) 381-6429 at your earliest convenience. Thank you again for your review, we look forward to speaking with you shortly.

October 14, 2016

Positive Buying Experience I purchased a used vehicle from Economy Honda. The salesman was very knowledgeable and personable. We got a reasonable trade in value on our vehicle a More

by M&A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Bawgus, Mike Chiaravallo
October 09, 2016

Great Experience! Everyone was very friendly and helpful. We were very satisfied with the deal we got on our Accord. We would not hesitate to recommend Economy Honda More

by Bratcher's
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Carlisle, Trea Watson, Jason Beasley
September 17, 2016

Wonderful Service--Total Package Dealership! Recently just purchased a new Civic...the service was wonderful! Stacy VanPelt was the salesman I worked with and he was AWESOME!!! Very knowledgeable More

by dayzy42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Carlisle, Retchie Lopez, Denny Elder, James Nix, Stacy Van Pelt
September 17, 2016

Excellent Experience Harold Blackstock is an awesome, professional salesman. An attribute to Economy Honda for sure. He knows his job and approaches it with a caring an More

by bertwebb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Carlisle, Harold Blackstock, Michael Bawgus
September 15, 2016

EXCELLENT CAR BUYING EXPERIENCE!!!! SUPER EASY EXPERIENCE..HAD PAPERWORK READY WHEN I GOT THERE AND WAS THERE PROB 30 MIN FOR THE WHOLE PROCESS...CHRIS HAYDEN WAS A WONDERFUL SALESMAN More

by sek4183$
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Carlisle, Jason Beasley, Chris Hayden
September 09, 2016

Excellent car buying experience!! Lindsey is honest and really cares about her customers! We love our brand new 2016 Honda Civic. We highly recommend Economy Honda! And Nacho made all More

by Willinghammom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nacho Hijar, Lindsey Thomas
September 07, 2016

The worst experience ever Ever since this dealership sold out to Sonic it has went downhill fast. From terrible low ball trade in appraisers to a "don't care" sales and finance More

by joeyhh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not worth remembering
Sep 09, 2016 -

Economy Honda Superstore responded

Thank you for taking the time to provide us with feedback from your recent visit to our dealership. We are disappointed to learn that you did not have a positive experience with our sales team, and we apologize for any inconvenience this may have caused you. We assure you that this is not consistent with the level of customer service we pride ourselves on at Economy Honda. We would like the opportunity to speak with you directly to better understand your experience as well as do what we can to restore your trust in our business. Please contact our General Sales Manager, Bill Erickson at Bill.Erickson@economyhonda.com or (423) 381-6429 at your earliest convenience. Thank you again for your review, we look forward to speaking with you shortly.

September 06, 2016

Sales price change I was in the process of signing papers and picking up the car and they said there was a problem. They could not sell me the car at the agreed to pric More

by wells
Price
Recommend Dealer
No
Employees Worked With
Shannon Harris, Greg Pope
Sep 09, 2016 -

Economy Honda Superstore responded

Wells, We appreciate you taking the time to write a review. We are deeply sorry for you poor sales experience with us and understand your frustration with our store. If at all possible, we would love the opportunity to speak with you directly so we can make this right. At your earliest convenience, please contact our General Sales Manager Bill Erickson at 423.899.1122 or through e-mail at bill.erickson@economyhonda.com.

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