Economy Honda Superstore

Excellent service Very much satisfied with the dealer. Will recommend to friends. No one could beat their price in Tennessee. Sales person David Haynes was very friendl Very much satisfied with the dealer. Will recommend to friends. No one could beat their price in Tennessee. Sales person David Haynes was very friendly and helpful. More

Excellent service from start to finish! Simon Duffey explained everything about our car purchase & was extremely knowledgeable! Patient & he worked hard to locate the perfect vehicle our dau Simon Duffey explained everything about our car purchase & was extremely knowledgeable! Patient & he worked hard to locate the perfect vehicle our daughter requested! We got a deal we are very pleased with ,on a very nice Army Green Fj cruiser! More

Worst experience ever I'll start by saying this was by far the worst car buying experience I have ever had. I have been looking for a specific car for sometime. I finally I'll start by saying this was by far the worst car buying experience I have ever had. I have been looking for a specific car for sometime. I finally found the car on Economy Hondas website. I contacted Kara in esales as soon as the dealership opened. I asked about the condition of the car and if it was available. I live two hours away and would have to take a day off of work so I wanted to make sure everything was in good condition before I drove out. Kara reported that the cars notes said it was in good shape. I asked if she could take a look at it and let me know of any major damage if there was any. She said she would be happy too. Soon after I received a call saying she had walked down and checked it out and everything was perfect. She also said she would keep an eye on the car and let me know if it was sold before I could get there. So I drove the two hours to the dealership. Once I arrived I was greeted nicely by Harold Blackstock. He and I went out to look the car over and test drive it. Imagine my surprise when we couldn't find it. It turns out it had a problem and needed work done. But things get interesting here. It turns out that the car had been at another dealership for three weeks awaiting repairs. So it's impossible that Kara could have checked the car over. I was upset at this point but willing to hear an explanation . So Harold and I go back to talk to Robert Graham the sales manager. From the moment Robert came out he was arrogant and unapologetic. He even seem to try to be intimidating. In the end he basically said tough luck and that if I didn't buy it he wasn't worried. He defended Kara saying she looked at a different car. Even though they were two different models and one black and the other was white. His only suggestion was I put down a non refundable deposit on a non running car to hold it until it was fixed. Harold was great but everyone else in this placed lied to me and treated me like trash. After all of this the manager did not even apologize. I would never consider going back to this place. The staff is so unprofessional and arrogant. Avoid this place at all cost. More

Thank you Craig for my New Honday Odyssey! We have been reviewing 2015 vs 2016 and shopping for months for our second Odyssey. Locally our Honda dealership had a very low inventory of Odysseys We have been reviewing 2015 vs 2016 and shopping for months for our second Odyssey. Locally our Honda dealership had a very low inventory of Odysseys. We then traveled to a neighboring city which had a similar Odyssey. We were waiting for the salesman to come to an agreement on trade-in and sale price when I discovered that your dealership had a much greater deal than the current dealership via your website. To our "advantage", no agreement was met and we then left and headed your way from Rome to Chattanooga. While in route, your e-sales team was extremely helpful and a great delight to speak with. Upon arrival, we were greeted multiple times to see if anyone was helping us. We landed with Craig and he was GREAT. So many dealerships had very little knowledge of the 2016 Odysseys but yours was spot on in knowledge AND excitement of the product itself-both 2015 and 2016. Craig worked hard to get us the deal we needed and to close us out with the finance department. To add to my experience, I LOVED seeing a true "team" of salesmen who were excited over each other success. You can see they truly worked well with each other. Let alone, you get to ring the "bell" that hangs by the exit door if you were happy. That was a happy moment to ring the bell and hear the APPLAUSE of the salesmen over my experience. Will DEFINITELY recommend them and return one day to buy another Odyssey. Go check them out! Their grrrrrrreat! More

Always a great experience I just bought my third car from Economy Honda, and as usual my experience was extremely positive. The salesman, Larry Fultz, was great. This was the f I just bought my third car from Economy Honda, and as usual my experience was extremely positive. The salesman, Larry Fultz, was great. This was the first time I had bought a used car. He helped me through the experience and made it painless. I love my "new to me" CR-V! More

Go here for new or used cars ! See John Carlisle at Economy Honda when you visit the Superstore in Chattanooga. We've purchased two vehicles from John since 2013, most recen See John Carlisle at Economy Honda when you visit the Superstore in Chattanooga. We've purchased two vehicles from John since 2013, most recently a brand new Honda for my daughter. He helped us find the right vehicle at the right price from the huge selection they have! Willis & Pam & Rachel Dalton, Georgia More

Highly Recommend Went to go see Mike and his team on the recommendation from a coworker. They made the leasing process seamless for a first-time leaser. Mike was great Went to go see Mike and his team on the recommendation from a coworker. They made the leasing process seamless for a first-time leaser. Mike was great at walking me through the whole process, double checking everything and getting me out the door as well in a timely manner. Couldn't recommend them more! More

Amazing Retchie Lopez and his associates went out of their way to help me when the ac in my civic failed.. I was traveling from Cincinnati to Florida with two Retchie Lopez and his associates went out of their way to help me when the ac in my civic failed.. I was traveling from Cincinnati to Florida with two cats in a car that was over 90 degrees. I pulled in to the service bay, explained my situation, and within minutes had my two cats in the cool waiting area, while they diagnosed the problem. Toney Williams found that the compressor relay valve was sticking so replaced it and I was on my way. The level of professionalism and kindness that was shown to me that day by Retchie and the service department is one I will never forget. Kudos to Economy Honda in Chattanooga! More

excellent process I am from out of town , so I had a short time to complete my sale. Sal met me at the door and walked me through to whole process in a few hours. He I am from out of town , so I had a short time to complete my sale. Sal met me at the door and walked me through to whole process in a few hours. He seemed to be giving me his complete attention, and even helped me turn in my rental car at the end. I knew what I was buying so there was no reason to negotiate. I appreciated the first class service. More

Unexpectedly Good Experience I've not had good luck at many local dealerships, buying most part vehicles out of town. I thought I would start local and to my surprise ... low pres I've not had good luck at many local dealerships, buying most part vehicles out of town. I thought I would start local and to my surprise ... low pressure, friendly and responsive. Good job guys! Shane, Stacy and Hank More