
Economy Honda Superstore
Chattanooga, TN
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1,075 Reviews of Economy Honda Superstore
Good price, but mislead and a little too much honesty I drove almost 2 hrs on a Friday night. I had two cars I wanted to test drive. Both were listed on Economy Honda's website, but when I got there only I drove almost 2 hrs on a Friday night. I had two cars I wanted to test drive. Both were listed on Economy Honda's website, but when I got there only one car was at their lot. The other one was at a sister dealership that, of course, closed earlier that they did. I decided to drive back up Saturday to test drive the other car. I called 30 minutes after Economy opened and told them we were heading up as soon as I left work. The salesman was supposed to get the car over to the Honda dealership. After an hour and a half, he called to say someone was looking at the car at the BMW dealership and that he would call. I am impatient so I went ahead and called the BMW dealership and they informed me that noone was looking at the car. I don't really what was going on. I finally received a call from the salesman that he had the car, so we left out 2 hrs later than planned. Also, on Friday night they offered me $13,500 for my trade-in. I told the salesman that a dealership in Huntsville offered me $14,000 the weekend prior. He brought over a manager and he lead me to believe that he would make that right when I came back on Saturday. I tst drove the other car and decided to buy it. They did not budge on the trade in. When I asked about it the salesman said "we can give you $500 more for your trade-in but we will have to mark the price of the car I was purchasing up by $500." He said "that doesn't sound fair but it is how it works." His audacity was un-nerving. Because the car was priced right, I went through with the purchase anyway. Looking back I should have told him to shove-it. I have had the car for a month now and it is at the Ford dealer getting transmission work done on it - the clutch (yes, an automatic has a clutch on the new 6 speed dual shift transmission) went out. Already!! It is under warranty - thank goodness. I haven't even received my paperwork to get a tag. I called three times about it and on the day my temp tag expired, I was told the paperwork "just" came to her desk that morning. She did mail me another temporary tag. I guess it's not a big deal since I can't drive it anyway. It is in the shop afterall!!! More
Great service and great price!! Shane Defoor did a great job answering all my questions and being pateint with me even though it was way past their closing time. He was very helpful Shane Defoor did a great job answering all my questions and being pateint with me even though it was way past their closing time. He was very helpful and did all he could to work the best deal for me. Their offer for my trade-in way very fair. Very friendly staff. Excellent exeperience overall. More
SUPERFANTASTIC EXPIERENCE-BEST SALESPERSON My father was a new car salesman when I was growing up in Miami Florida. He consistently was the number one salesman and won numerous awards. So my e My father was a new car salesman when I was growing up in Miami Florida. He consistently was the number one salesman and won numerous awards. So my expectations were probably a little higher than the average person. Kenny Reagan met those expectations with flying colors. He was professional, caring, kind and very knowledgeable. He listened to every question I had and answered without hesitation. He was patient when I didn't understand something, explaining in detail. I explained to him what was important to me concerning purchasing a new car. He understood and made it his mission to accommodate me. He was friendly and sincere in all of our discussions and very accommodating when choosing a car, pointing our different features that I would have otherwise missed. As we were leaving, he gave me his card and told me if I had any questions at all about anything to please give him a call. Coming from the daughter of a new car salesman, this has been the best car buying experience ever. I love my Civic and will be back to Economy Honda! Thank you for a great experience, Terry Wooden. More
Economy Honda This was the second vehicle we purchased for our daughter. Larry was very helpful during the first purchase and we were very impressed with his Custom This was the second vehicle we purchased for our daughter. Larry was very helpful during the first purchase and we were very impressed with his Customer Service. We wanted to purchase another car from him the 2nd time around. He explained everything well and was very thorough. We gave him a price range and purchased an Accord for our daughter. Mark in Finance was welcoming and very knowledgable. More
overall feelings of my honda buying experience sales was very helpful and knowledgeable, offered a great deal. finance was polite and courteous as was the sales person and team. very happy with th sales was very helpful and knowledgeable, offered a great deal. finance was polite and courteous as was the sales person and team. very happy with the way everything went. car is nice and is just everything i wanted and needed. no fault of the dealership or personnel but the navigation system is very cumbersome and hard to use. better training on it may help' More
Reliable Transportation We recommend EHS to anyone looking for reliable transportation and a pleasant purchasing experience. This is the 2nd CRV we have purchased here and we We recommend EHS to anyone looking for reliable transportation and a pleasant purchasing experience. This is the 2nd CRV we have purchased here and we expect the excellent level of service we received from the first one. Regarding service, we recommend taking all your Honda products to this dealer for reliable and skillful service. More
Not your typical dealer experience I am one of those people who hates buying a car from a dealer lot and having to deal with the "sharks" as I call the sales people and the outrageously I am one of those people who hates buying a car from a dealer lot and having to deal with the "sharks" as I call the sales people and the outrageously high "dealer retail" asking prices on the cars. However, I must say that the recent car buying experience I had at Economy Honda was rather pleasant and the best experience I have had at a dealer lot. Economy Honda prices their cars at a much more realistic price, so you don't have to spend hours playing the back and forth offer and counter offer game. And my sales person, Butch Ellis, was great. He wasn't high pressure and he was very professional, courteous, etc... I really liked him and I don't like many sales people! My thanks to Economy Honda and Butch Ellis for a great experience. More
Buy your new Honda here Waymond Thompson is a great sales rep. Jason in accounting was a great help in financing Economy Honda has always handled my needs. I have recomme Waymond Thompson is a great sales rep. Jason in accounting was a great help in financing Economy Honda has always handled my needs. I have recommended these individuals and Economy Honda to my friends More
Wonderful and Helpful Salesperson Fred Newton was helpful and encouraging every step in the process. He held the hand of an old lady who had not bought a new car since '79. Previousl Fred Newton was helpful and encouraging every step in the process. He held the hand of an old lady who had not bought a new car since '79. Previously I had always bought pre-owned vehicles. I enjoyed doing business with Honda. Everyone was friendly and professional. I am looking forward to many years with my Honda. More
Best car buying expierence ever. I love my new Honda. Thanks Fred for helping me find the right car, the right color, and the price I wanted to pay. Your business card you gave me sai I love my new Honda. Thanks Fred for helping me find the right car, the right color, and the price I wanted to pay. Your business card you gave me said your last name is Newton not Watson. Who ever you are I love my car and I will by my next car at Economy Honda. Thank you so much, Robert and Sheila Geary Winchester, Tn. More