Economy Honda Superstore

An Oil Change - a great job by Factory trained techs. On 07/19/2014 I went in Economy Honda for a regular oil change for my 1995 Honda civic. Manufacturer Honda insists 4 qts of 5W-30 oil for my tiny engi On 07/19/2014 I went in Economy Honda for a regular oil change for my 1995 Honda civic. Manufacturer Honda insists 4 qts of 5W-30 oil for my tiny engine. After waiting for almost 2 hours I got my car back after an oil change and when I got my receipt and checked under the hood of my car - I was shocked to see the marvelous stupidities performed by the factory trained technicians and service team at economy Honda. They made such horrible mistakes on a simple oil change. first my vin # was entered wrong and my 1995 Honda civic became an eagle talon. Then the technician filled up my engine with 0W-20 oil instead of Honda recommended 5W-30. The service team also filled up my tiny engine with 5 qts of oil instead of 4 qts max and thus the engine oil started burning and leaking . I also noticed that even after giving them my license-they got my name wrong. when I notified these concerns to my service rep he told me he will confirm with the tech that no errors were made and simply vanished behind the computer to reprint a new service receipt with updated/corrected info to satisfy me. he didn't go anywhere neither to ask the tech to ask/verify/confirm how these errors occurred. he printed the new receipt with right amount of oil and oil type - but left my Honda civic as eagle talon and also my name wrong. When I called the dealership to file a complaint and notify these concerns to service manager and operations manager no responses received. Way to go economy Honda superstore ... Way to build customer confidence .... Keep up the good work. I am very sure that I am just one among the few millions of customer who really verify and measure things before allowing anyone to destroy what I have. I am very lucky that I caught these matters right away - eventually I did my oil change using the right oil type, filter and qts. More

CR-V Adventure My Fiancé and I decided he needed some reliable transportation, as we inherited a 2012 Honda Civic, due to a death in the family, we agreed that we wo My Fiancé and I decided he needed some reliable transportation, as we inherited a 2012 Honda Civic, due to a death in the family, we agreed that we would at least consider a Honda vehicle. At first we thought we would buy a used vehicle, so we started looking on the internet for ideas. We really liked the Honda CR-V and decided to take a test drive. We found a really liked a 2013 CR-V EX-L but quickly found that all used cars are priced almost as high as new ones. Of the two of us, as I work in the finance industry, I realized that the financing offer from Honda of .9% was an exceptional deal. So in the end we decided on a new CR-V EX-L and started the buying experience. Economy Honda also impressed me with their "TRUE PRICING", at least in so far as the cost "BEFORE" Tax ,Title, and Dealer fee's every other dealer charges when you buy a car. Knowing the TRUE price of the vehicle is by far a welcome change, but I do wish that they would also make clear that TAXES, and FEES will add to the TRUE PRICE of what ever car you choose. The Sales representative, Derrick Ware, and the Finance representative Eric Robinson, were very professional and made the buying experience as enjoyable as it can be. We will gladly recommend Economy Honda to our friends as an honest and reliable car dealer. More

"I'll be back" The advertised price was deal changer, local dealers in Nashville (2014 Accord) were almost 3k above. Took a chance and drove 2 hrs. from Nashville to The advertised price was deal changer, local dealers in Nashville (2014 Accord) were almost 3k above. Took a chance and drove 2 hrs. from Nashville to Chattanooga couple times to get the right color and price but also to make up our minds between an Civic or an Accord (now I think is harder to buy a pair of jeans than a car). We are a family of 5 (wife, 3 kids and myself) looking to save gas (home to work, school, church, sports,...), have safe and comfortable transportation. These guys were very helpful, honest, professional and did every thing they said, but overall the friendly and welcoming environment that makes the southern so warm can be seen right there. I'll be back soon for another unit. Thanks guys More

Great Customer Service I made an appointment to view a BMW Z3 I saw online, the price on the internet was lower than the price on the car in the lot. I mentioned that to Ha I made an appointment to view a BMW Z3 I saw online, the price on the internet was lower than the price on the car in the lot. I mentioned that to Harold and he was quick to resolve the issue with management and got me the internet price saving me $$$. Harold was very personable and worked with my tight schedule and got me in the Z3 before I had to go to work. Overall, great experience with Harold and the team that worked with him. Harold gave the whole experience a personal touch! Michael Corley and Lindsey Thomas were awesome as well. Lindsey made the appointments and Michael met me at the door and directed me to Harold when I arrived. They are a great team. More

Returning Customer I love Economy Honda! I returned to purchase my new CR-V because of the great experience I had in 2013 when I purchased my Accord. This time was no I love Economy Honda! I returned to purchase my new CR-V because of the great experience I had in 2013 when I purchased my Accord. This time was no different...it was an excellent experience! I will purchase my next Honda from them too! More

Great service department We were on our way from Tampa to Gatlinburg when our new 2014 Honda started to shake and the engine light came on at 5:00 in the morning. We were in G We were on our way from Tampa to Gatlinburg when our new 2014 Honda started to shake and the engine light came on at 5:00 in the morning. We were in Georgia about 50 miles away from the TN border. AAA came and towed us to this dealership. We would like to thank Denny, most of all, for all of his help and for not keeping us there all day. They worked on our car as soon as they could which took a total of maybe 2 hours but that was ok because they checked the car out real well and got it back to running right again. Thank you to all of you in the service department for your kindness and help in making the rest of our vacation worry free. More

Great customer service! Basically I told them what I wanted and they made it happen! Great customer service and great overall experience at Economy Honda. Will be buying aga Basically I told them what I wanted and they made it happen! Great customer service and great overall experience at Economy Honda. Will be buying again from them in the future! More

New Honda Accord!! We went To the Dealership to look at a new Honda Accord. Never thinking we would actually leave with one. We traded in my Jeep and they gave us a very We went To the Dealership to look at a new Honda Accord. Never thinking we would actually leave with one. We traded in my Jeep and they gave us a very good price for it. Harold Blackstock is a very Friendly and Great guy. I recommend going to see him for any New car purchase!!! More

review of civic It was the smoothest I have ever bought a car! The service was great and everyone was very helpful and friendly. I will be back for a third time! It was the smoothest I have ever bought a car! The service was great and everyone was very helpful and friendly. I will be back for a third time! More

There is a reason why we return to Economy Honda ! I have purchased several different brand of vehicles. However, the last 7 purchases have been with Economy Honda. There is a reason for this...We alwa I have purchased several different brand of vehicles. However, the last 7 purchases have been with Economy Honda. There is a reason for this...We always request sales person Sal Greco. I am sure there are other competent sales reps, but I have dealt with Sal and I know he will go above and beyond to make sure you are happy with purchase. Unlike many automobile dealerships, Economy Honda will not just sell you a car and then forget about you. The Service Department is outstanding. In fact, the Service Department is a big part of the reason I return to Economy Honda. More