Was lied to and given excuses about the damage to my car. The I had gotten a flat tire, and when I went to put the spare on the lug nuts were cross threaded and on so tight that I broke 1 of the studs off, and couldn't change the tire. When I approached the dealership about it, they were the last to service the car, they told me that the impact of whatever caused the flat likely causes the studs to strip. That sounded so unbelievably able to me that I kept barking up the chain of command, till eventual I got to speak with the general manager of the area,
Jack powers, at the neighboring mercedes dealership. He asked his technician what could of causes the damage and was told, only an impact wrench being used to tighten down the lug nuts. Needless to say they still didn't pay for any of the damage they caused, but offered me a free oil change. Don't waste your time and money.