We have purchased several cars through the years and this was by far the best experience ever! Most times we drop of our trade and wait for a call on the value which comes hours later. Then do the finance app and leave while waiting a few more hours for another call etc. Not this time- everything was done quickly and efficiently. Marco and Andrew were the best, and maybe it's because this was our first time purchasing at a luxury dealership, but we never felt like we were being worked over. Our last vehicle was a sticker price not much less than this QX 80, however we were treated like we were getting a $5,000 piece of crap. This experience changes everything-we will only buy from this dealership from now on!