Ed Martin Acura

Smooth and professional Will was the sales person that we were assigned when we (my wife and I) arrives to test drive a Honda Minivan. Will immediately made arrangements for Will was the sales person that we were assigned when we (my wife and I) arrives to test drive a Honda Minivan. Will immediately made arrangements for a test drivewhime test driving will told us all about what he knew of the Minivan, very impressive, he knew everything we needed to know. Once we returned to the dealer he was very respectful of all our decisions, he haves our space to discuss the terms of the purchase. Indeed he was very kind and thoughtful, his professionalism and honesty was one of the main factors that helped me to make a decision on purchasing the vehicle that we came to test drive. Thank you Will for your professionalism and kindness. Seems that you Haines a new loyal customer. More

Pleasant experience I visited Ed Martin Acura after making an appointment to look at a specific Volkswagen Jetta. I was not impressed initially. No one approached me to a I visited Ed Martin Acura after making an appointment to look at a specific Volkswagen Jetta. I was not impressed initially. No one approached me to ask if I needed help when I entered, and I had to call to touch base with Alissa Barnes (though in her defense, she has held up with another customer). When I came back, I was handed off to their certified sales consultant, Bralen Henderson. He was a consummate professional and answered all my questions to the best of his ability, quickly routing inquiries to his manager when he didn’t know the answer. He never pressured me and was patient and sincere. He may be new, but I think the rest of the staff may be able to learn something from him. More

Used Vehicle Purchase and Warranty Coverage Ed Martin Acura is one of the better dealerships. They are professional. I purchased Zurich contracts for wheels, tires, comprehensive and service. Ed Martin Acura is one of the better dealerships. They are professional. I purchased Zurich contracts for wheels, tires, comprehensive and service. First time that I've ever done that (65 years old). I'm in the process of cancelling those contracts; I'm still waiting for the cancellation to process. The rest of my experience and the care from all who I encountered was admirable. Service department is top notch. More

Simple and straightforward! Bert was great to work with. He made the process easy and stress free. Bert did not pressure us, and explained everything clearly. I would have no iss Bert was great to work with. He made the process easy and stress free. Bert did not pressure us, and explained everything clearly. I would have no issues sending anyone to see him looking for a vehicle. More

Great overall experience. Bralen was great to work with on my recent purchase. He definitely earned my business in the future. I’d recommend him to all my friends for sure. Bralen was great to work with on my recent purchase. He definitely earned my business in the future. I’d recommend him to all my friends for sure. More

Awesome experience, great salesman It was a great experience and in stark contrast to our visit to another luxury dealership recently. We were treated with respect and everything was ve It was a great experience and in stark contrast to our visit to another luxury dealership recently. We were treated with respect and everything was very much upfront and honest. Bralen was awesome, and he helped us along every step of the way. He was considerate and let us make our decision, and was helpful in explaining the ins and outs of the cars. We ended up buying a certified used car and they discussed the history of the car and our options for financing clearly. Overall it was great and I will come back for another car the next time I need one! More

Bert was great! Highly recommend Bert, had a wonderful experience buying my Acura. Bert was professional, no pressure and answered all my questions and was very pati Highly recommend Bert, had a wonderful experience buying my Acura. Bert was professional, no pressure and answered all my questions and was very patient with me. I have purchased many cars in my lifetime and this has been the most pleasant experience by far. More

First Acura Bralen was Very professional and met everyone of our needs. If every car buying experience was like this I would buy a new car every year Bralen was Very professional and met everyone of our needs. If every car buying experience was like this I would buy a new car every year More

Awesome experience! Audrey was super professional as well as personable. She made me very comfortable as I struggled with making a decision. Not once did she ever pressur Audrey was super professional as well as personable. She made me very comfortable as I struggled with making a decision. Not once did she ever pressure me or show any sign of disgust. I would highly recommend working with Ms. Green and the staff at Ed Martin Acura. More

Easy to work with and very helpful through the whole process Audrey was extremely helpful through the whole process and very easy to work with. I am very happy with my New Acura TLX and Audrey took the time to h Audrey was extremely helpful through the whole process and very easy to work with. I am very happy with my New Acura TLX and Audrey took the time to help me learn all about the new technology. More