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Ed Martin Buick GMC

Carmel, IN

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Employees
Reviews
Vehicles
4.9
1,471 Reviews
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9896 N Michigan Rd

Carmel, IN

46032

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Showing 1,471 reviews

June 27, 2026

Made our experience easy. No pressure … good person and we will use Keith on our next purchase More

by mgwicks0101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2026 -

Ed Martin Buick GMC responded

Thank you for your wonderful review! We're so glad Keith made your new GMC buying experience easy and pressure free. Providing a relaxed, enjoyable experience is exactly what we strive for. We truly appreciate your kind words and are honored you've already chosen Keith for your next purchase. Congratulations on your new GMC, and thank you for choosing Ed Martin Buick GMC!

June 27, 2026

Erick did an amazing job. He made sure to make sure I was happy with the process and purchase. Thanks Erick! More

by barrylgreen99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Lemus
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Jun 27, 2026 -

Ed Martin Buick GMC responded

Thank you for the wonderful review! We're thrilled to hear Erick made your experience such a positive one and took the time to ensure you were happy throughout the entire buying process. Thank you for choosing Ed Martin, and congratulations on your new vehicle! We truly appreciate your business.

June 26, 2026

Ed Martin Buick GMC in Carmel, IN made the buying process super easy to find my dream farm truck. Erick Lemus is also an amazing salesman to work with, he made the process very easy and smooth. He’s the best More

by cooperwatson276
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Lemus
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Jun 27, 2026 -

Ed Martin Buick GMC responded

Thank you for the fantastic review, Cooper! We're thrilled to hear Ed Martin Buick GMC of Carmel made it easy to find your dream farm truck. We'll be sure to share your kind words with Erick Lemus. Knowing he made the process smooth and earned the title of the best salesperson you've ever worked with is the highest compliment we could ask for. Congratulations on your new truck, and thank you for choosing Ed Martin!

June 26, 2026

Has always been so helpful when leasing my Encores. Answers all my questions and works to get me the best deal More

by mcraig1319
Recommend Dealer
Yes
Employees Worked With
Keith Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laurissa Swinford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2026 -

Ed Martin Buick GMC responded

Thank you for your wonderful review! We're so glad we've been able to help with your Buick Encore leases over the years. It means a lot to know your questions are always answered and that our team works hard to get you the best deal possible. We truly appreciate your loyalty and thank you for choosing Ed Martin!

June 26, 2026

Angela Martin was amazing. She was responsive and knowledgeable. She was not pushy. She worked hard to get me the truck I wanted at the best price possible. Highly recommend he More

by bipsen123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angela Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2026 -

Ed Martin Buick GMC responded

Thank you for the fantastic review! We're so happy to hear Angela Martin provided such a responsive, knowledgeable, and no pressure buying experience. We're especially glad she worked hard to help you find the truck you wanted at the best possible price. Your recommendation means so much to us. Congratulations on your new truck, and thank you for choosing Ed Martin Buick GMC!

June 26, 2026

Patrick was very helpful and thorough. The receptionist was friendly and helpful as always. The staff was slow to respond when I first arrived. Patrick came to help me. The automatic text More

by Jqk2000mom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Long
4.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2026 -

Ed Martin Buick GMC responded

Thank you for taking the time to share your feedback. We appreciate your kind words about Patrick and our receptionist, and we're glad Patrick was helpful and thorough throughout your visit. We also appreciate you bringing the appointment scheduling issue to our attention. We understand how the conflicting automated text messages caused confusion and ultimately led to the need to reschedule, and we apologize for the inconvenience. Feedback like yours is invaluable as we work to improve our communication and appointment reminder system. Thank you for choosing Ed Martin Buick GMC, and we hope to provide you with an even smoother experience the next time you visit. Enjoy your new Buick!

June 25, 2026

Yesi did an amazing job helping me choose my new car! She answered all my questions, greeted me with a smile. Was willing to help as soon as I walked in the door. More

by Jessica Orellana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yesenia "Yesi" De Leon
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Jun 26, 2026 -

Ed Martin Buick GMC responded

Thank you for the wonderful review, Jessica! We're thrilled to hear Yesi made your new-to-you Chevrolet buying experience such a positive one. It's great to know she welcomed you with a smile, answered all of your questions, and was ready to help from the moment you walked through the door. We truly appreciate your business and hope you enjoy every mile in your new-to-you Chevy. Thank you for choosing Ed Martin!

June 25, 2026

very helpful and supportive, was one of the best experiences for it to be my first time More

by vaehhh177
Recommend Dealer
Yes
Employees Worked With
Angela Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2026 -

Ed Martin Buick GMC responded

Thank you for your kind review! We're honored to have been part of your first vehicle buying experience and are so happy to hear it was one of the best. Providing helpful, supportive service is what we strive for, and we're thrilled we could make the process enjoyable and memorable. Congratulations, and thank you for choosing Ed Martin! We look forward to seeing you again in the future.

June 25, 2026

Thank is the Best he showed us all the great new features on our dream truck. He is so helpful and knowledgeable More

by Bucky47304
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2026 -

Ed Martin Buick GMC responded

Thank you for the fantastic review! We're thrilled to hear TJ helped you find your dream truck and took the time to show you all of its great new features. His knowledge and commitment to helping customers have a great experience truly make a difference. Congratulations on your new truck, and thank you for choosing Ed Martin! Enjoy every mile!

June 25, 2026

It was a huge help. The comfort, professionalism, and care with which he treats his customers are truly outstanding. He makes people feel welcome, understood, and confid More

by gestherturcios804
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yesenia "Yesi" De Leon, Erick Lemus
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Jun 25, 2026 -

Ed Martin Buick GMC responded

Thank you so much for your thoughtful review! We're delighted to hear that our team made such a positive impact on your experience. Providing comfort, professionalism, and genuine care is what we strive for every day. We're especially glad you felt welcomed, understood, and confident throughout the process. Your kind words mean so much to us, and we truly appreciate your trust and support. Thank you for choosing Ed Martin, and we look forward to serving you again in the future!

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