Ed Martin Toyota

Kind, quality, communicative. I chose Ed Martin versus many other (much closer) dealerships because of how kind and helpful their staff was to me. They made the process of choosing I chose Ed Martin versus many other (much closer) dealerships because of how kind and helpful their staff was to me. They made the process of choosing and signing for my lease as easy as possible. Their facilities are great. They have snacks, water, coffee, all available at your disposal. Ready to sign? No problem, they have giant document screens on their tables for you to sign instead of a packet of paper (they still print out the copies for you at the end). I'd definitely go back. More

Just bought my dream car I was very excited to test drive my now-new vehicle. My sales person was Mohamed Awad. He was very accommodating and kind. After this experience I wil I was very excited to test drive my now-new vehicle. My sales person was Mohamed Awad. He was very accommodating and kind. After this experience I will not buy another vehicle unless it’s through Mohamed at Ed Martin Toyota. His professionalism and knowledge made this experience simple and quick. I didn’t even know a dealership like this one existed. I am absolutely in love with my new 2019 Toyota RAV4 Hybrid! More

Superb service We have been to alot of dealerships and have never felt comfortable and relaxed like were at Ed Martin Toyota Noblesville IN. Everyone there was nice We have been to alot of dealerships and have never felt comfortable and relaxed like were at Ed Martin Toyota Noblesville IN. Everyone there was nice curtious and catered to our needs. We will definitely go back to them when we get our next vehicle. They are truly a top notch dealership. Skye and Marc are great. Thank you so much. More

Excellent salesman Fred is great to deal with. Extremely knowledgeable, very detailed, friendly & helpful. This was my second purchase from Fred and this transaction w Fred is great to deal with. Extremely knowledgeable, very detailed, friendly & helpful. This was my second purchase from Fred and this transaction was as smooth and easy as the first. More

Thanks! Walked in and was out the door three hours later with what I wanted. Thanks for making it happen in a timely manner. Corry was awesome. Walked in and was out the door three hours later with what I wanted. Thanks for making it happen in a timely manner. Corry was awesome. More

Buying a 2019 Highlander I had an excellent experience at Ed Martin Toyota. Dale Clifton was my sales person, and he was so nice, easy going, knowledgeable, and super responsi I had an excellent experience at Ed Martin Toyota. Dale Clifton was my sales person, and he was so nice, easy going, knowledgeable, and super responsive. I would work with Dale again, and I’d recommend anyone looking to buy a Toyota to visit this dealership. There are so many cars to choose from! I also worked with Sam Smith, the finance manager, and he was very easy to deal with as well. The financing portion went smoothly and quickly. More

Used old school tricks The used car manager tried to trick us into purchasing the vehicle without the Toyota certification, after we were on to him and the finance manager b The used car manager tried to trick us into purchasing the vehicle without the Toyota certification, after we were on to him and the finance manager brought him in to apologize, he said one lie after another instead of apologizing. Very bad experience. More

Amazing customer service Walked in and felt so comfortable! CP went above and beyond along with Marc Brown! They worked with my budget and what I was asking for. Most definite Walked in and felt so comfortable! CP went above and beyond along with Marc Brown! They worked with my budget and what I was asking for. Most definitely now a lifetime customer! More

Excellent Experience I would like to express my gratitude to all the employees at Ed Martin Toyota, Noblesville, Indiana, but particularly my salesman, CP, and Sam Smith t I would like to express my gratitude to all the employees at Ed Martin Toyota, Noblesville, Indiana, but particularly my salesman, CP, and Sam Smith the Finance person. CP was a joy to work with, was very knowledgeable, worked well with me to get a price agreement between us. He took my car back to the service department and body shop to touch up things, get my used 2018 Sienna XLE Premium detailed, Certified, and gave me all the paperwork necessary. When the vehicle only had one key FOB, he ordered another and was going to have it delivered to my house (as I lived 45 miles away!!) That is Service. The headsets for the DVD player in the car were very deteriorated, sticky (car had 40,000 miles on it), and he had those tossed and gave me not only 2 but 4 new ones!!). The certification caused the dealer to put on 4 new times, and multiple number of updates that were all given to me. The extended warranties were priced below what I was expecting, and Sam Smith was so easy and friendly to work with. I ended up buying rubber floormats and CP said no problem, give me the key and I'll take back and have them installed! I didn't have to do much of anything, once we agreed on a price and the deal was set. I will recommend this dealership to all my friends for sure. Wish I lived closer (I live in Plainfield, Indiana)! CP is a keen up and coming salesman who I know will do well. It was a win-win for both of us! On my way out of the facility on 9/20/19 (purchased on 9/13/19 and came back to get a sensor fixed and touchups and 2nd key FOB), I ran into the Operations Manager, Todd Johnson. I expressed my total satisfaction with his management of the dealership, all staff had a smile, and in their snacks/drinks area, they even had pet bowls of water and treats to give to their animal friends. What a surprise!! I have been buying vehicles for 50 years, and have never had such a high quality experience before! Kudos to CP, Sam Smith, your receptionists, and Todd Johnson for a "well oiled machine" of a business!! :-) PS. I also talked with a salesman "Sky" while waiting on floormats to be installed, and he said he was the one who sold my vehicle originally to the 1-owner it had. Sky was also very personable and should be recognized also! :-) More

Very professional Casey was very professional. He was informative but exhibited no high pressure tactics. He answered all of my questions and offered to make this expe Casey was very professional. He was informative but exhibited no high pressure tactics. He answered all of my questions and offered to make this experience great. He constantly did things to facilitate a long distant purchase. He offered to deliver my car to my home in Ohio and was helpful with the financial arrangement. What impressed me most was the video communications. Particularly the one that looked for and identified small scratches on the car. More