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Ed Morse Cadillac Brandon - Service Center

Brandon, FL

4.6
76 Reviews

76 Reviews of Ed Morse Cadillac Brandon - Service Center

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April 24, 2022

Mike Murphy has been my service pro since he started. Always professional, considerate and takes care of any problems promptly. More

by Carla
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony, Business Manager
Apr 25, 2022 -

Ed Morse Cadillac Brandon responded

Thanks for the excellent review! We are so pleased to hear about your experience with Mike. Please let us know if you need anything. Ed Morse Corporate Offices

April 04, 2022

The knowledge, professionalism and customer service was the best I have ever received from this dealership thanks to Eric the service advisor and Carlos the service manager. Its time to add Eric and Car More

by 2010DTS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Engelberger - Service Advisor & Carlos Martinez - Svervice Manager
Apr 04, 2022 -

Ed Morse Cadillac Brandon responded

Thanks for sharing your quality experience with Erik and Carlos. We appreciate your business and hope to see you again soon! Ed Morse Corporate Offices

January 03, 2022

Excellent customer interaction and professionalism from Eric Engelberger. Speed and accuracy of service work is always a priority. Always return a clean car. More

by GV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Engelberger
Jan 03, 2022 -

Ed Morse Cadillac Brandon responded

Thanks for sharing your quality experience with Eric. We appreciate your business and hope to see you again soon! Ed Morse Corporate Offices

December 25, 2021

Work is completed on time and as stated. Free shuttle service including Saturdays. 1,000% better than my previous Cadillac dealer in NH. My service rep Eric is a compliment to your dealership. Integ More

by Daniel T.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric in service
Dec 25, 2021 -

Ed Morse Cadillac Brandon responded

I am happy to hear you had a great experience at our Cadillac dealership! I hope we can do more business with you in the future and we greatly appreciate the positive feedback! Ed Morse Corporate Offices

December 05, 2021

This dealership far exceeds the experiences I have had with other dealership service departments. They conducted a thorough multipoint inspection and identified items that needed fixing that had been pre More

by shabil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Ed Morse Cadillac Brandon responded

Thank you for trusting our team to service your vehicle! Our goal is to always provide exemplary and pleasant customer service, and we are elated to hear that that was the case during your visit. Do not hesitate to reach out if you need anything else. We hope to see you again soon! Ed Morse Corporate Offices

October 29, 2021

Worked performed Excellent- In and out quick - Mike Murphy Is an Excellent Service Advisor C Bever More

by Lollieb1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Ed Morse Cadillac Brandon responded

Thanks for sharing your quality experience with Mike. We appreciate your business and hope to see you again soon! Ed Morse Corporate Offices

February 01, 2021

I had service done twice at this dealership and love that they go above and beyond to make sure my car is in perfect condition when I leave. More

by Nicolenben0809
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael R. Pullaro
Feb 02, 2021 -

Ed Morse Cadillac Brandon responded

Thanks! We appreciate you. Thanks for continuing to give us an opportunity to keep you happy. Please let us know if you need anything else. Ed Morse Corporate Offices

April 23, 2020

I purchased a used Cadillac from them and had an issue with the A/C a couple of months later. I did not purchase a Warranty and this was a very expensive repair. I emailed Craig the Used Car Manager and a More

by Dtbarbour
Recommend Dealer
Yes
Employees Worked With
Craig Blum, Eric in Service
Apr 24, 2020 -

Ed Morse Cadillac Brandon responded

Thank you for trusting our team to service your vehicle! Our goal is to always provide exemplary and pleasant customer service, and we are elated to hear that that was the case during your visit. Do not hesitate to reach out if you need anything else. We hope to see you again soon! Ed Morse Corporate Offices

March 18, 2020

Great Service Tom Krisak my service advisor did a great job of keeping me advised of the status of a back ordered part. As soon as it was received, he scheduled an More

by jnavar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Krisak.
Mar 19, 2020 -

Ed Morse Cadillac Brandon responded

Thanks for the excellent review! We are so pleased to hear about your experience with Tom and the team. Please let us know if you need anything. Ed Morse Corporate Offices

February 05, 2020

Great dealership Once again I was very pleased by the professionalism on my service manager Mike Murphy. Got me in fast and kept me apprised of everything that was goi More

by Georgehafele13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2020 -

Ed Morse Cadillac Brandon responded

Thanks for the great review! We are so thrilled to hear about your experience with our team. We hope to do business with you again in the future. Ed Morse Corporate Offices

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