Ed Morse Cadillac Tampa

Fantastic Service This dealership is top notch! Karen and Katrina went above and beyond. I was responded to immediately by email with my interest in a used truck. When This dealership is top notch! Karen and Katrina went above and beyond. I was responded to immediately by email with my interest in a used truck. When I arrived the truck I was interested in was pulled around and waiting for me. After I decided on a truck the process was absolutely painless and professional. I highly recommend anyone considering the purchase of a new or used vehicle to contact the professionals at Ed Morse Cadillac. I know I’ll be back! ***** More

Great Experience Karen did a great job and we had an overall great experience. Karen provided exceptional customer service throughout the entire process. I would reco Karen did a great job and we had an overall great experience. Karen provided exceptional customer service throughout the entire process. I would recommend her and the dealership to my friends and family. More

Excellent experience Our search for a new vehicle ended here. Exceptional customer service from Eric. Friendly, treated us with respect and patience. The entire team Our search for a new vehicle ended here. Exceptional customer service from Eric. Friendly, treated us with respect and patience. The entire team was fantastic, however I would highly recommend Eric in sales for your next car purchase at Ed Morse Cadillac More

Used Car Purchase Jeremy Metsky was very helpful and friendly. He worked with us to negotiate a great price on a 2013 Escalade. A very nice young man, attentive to his Jeremy Metsky was very helpful and friendly. He worked with us to negotiate a great price on a 2013 Escalade. A very nice young man, attentive to his customers. We wish him the best as he pursues firefighting career. Good Luck Jeremy! More

Superb auto purchase experience A true 5 ?? rating for Robert Denton and the entire Ed Morse team from two very satisfied customers. It was painless! Robert really knows his produc A true 5 ?? rating for Robert Denton and the entire Ed Morse team from two very satisfied customers. It was painless! Robert really knows his product. We would highly recommend Ed Morse Cadillac and look forward to a continued positive relationship going forward. Thank you Robert! ?????????? More

Very poor ethics and customer service This was the worst experience I ever had at a car dealership in my life. I negotiated to an agreed price today with the sales person and the sales ma This was the worst experience I ever had at a car dealership in my life. I negotiated to an agreed price today with the sales person and the sales manager, they asked if I could make it there today and I told them I would be there within the hour to purchase the vehicle. 'See you soon" was the reply. I got there within 45 minutes and when I walked in to meet with the sales person I was told "sorry we can not do the deal as we are out of "flex cash", whatever that is. We all agreed on a price, I drove there with my wife to pickup the car and was turned away as if I did something wrong. I then received a phone call as I left the dealership that if I picked a different color they may be able to do the deal. We did not drive there to buy a red vehicle to get pushed into another color vehicle. Don’t waste your time going here. Dennis Galentine More

New Car Buying Experience Joshua and Robert were very helpful and patient with me as I made my decision to purchase a new car. It took me awhile to make a decision and there w Joshua and Robert were very helpful and patient with me as I made my decision to purchase a new car. It took me awhile to make a decision and there was no "high" pressure to get me to make my decision - I appreciated that. Kevin explained all of the paper work very clearly and was very pleasant. More

CT6 Luxury Overall experience was great! Only gave 4/5 stars as we were disappointed we could not have our oil changed on our xxx while we spent 4 hours purchasi Overall experience was great! Only gave 4/5 stars as we were disappointed we could not have our oil changed on our xxx while we spent 4 hours purchasing a $50,000 CT6. Robert and Kevin were excellent and were very accommodating and knowledgeable! More

Made purchasing a pleasure Karen was very prepared and very helpful in making the process easy and enjoyable. She assisted Dolly with setting up the OnStar system and getting t Karen was very prepared and very helpful in making the process easy and enjoyable. She assisted Dolly with setting up the OnStar system and getting the Costco gift card More

Disappointed. My sales man Jeremy was great the sales Manager Failed to understand my concerns when I had to bring my caddy back the next day because the transmissi My sales man Jeremy was great the sales Manager Failed to understand my concerns when I had to bring my caddy back the next day because the transmission was defective and needed a repair when I asked for my gas to be replaced and the gas in the rental taken care of he told my salesman that he wouldn’t do it. I had to throw a fit and explain that I wouldn’t be here if the transmission wasn’t bad or didn’t need repaired a day after purchase. Also my car only came with one key when I asked for a second key I was told no and that I would have to pay for it.. bottom line, over all I got a really good deal but I left the dealership with a less then great experience. The things I asked for were reasonable but because I had already took delivery before these two things came up it seemed that the good customer service depreciated. For less then a couple hundred dollars I am unable to rate the dealership experience more then a 3 star. More