Ed Morse Cadillac Tampa

Sales Rep Awesome. I have purchased over 5 cars with JJ. He is friendly and has knowledgeable. I love the service department and feel very appreciated. Manageme Awesome. I have purchased over 5 cars with JJ. He is friendly and has knowledgeable. I love the service department and feel very appreciated. Management, Service (Wendy Good), and Sales(Joshua Jones) make my husband and I feel like royalty. More

Great teamwork - until they cash your check They have an impressive team at Ed Morse Cadillac, pre-sale the experience was exceptional. They were able to assist me with my out-of-state purchase They have an impressive team at Ed Morse Cadillac, pre-sale the experience was exceptional. They were able to assist me with my out-of-state purchase logistics including 3rd party pre-purchase inspection, final repairs at a Hyundai dealership, and pickup from an airport hotel. Evelyn Ferguson acted as a customer advocate during my initial inquiry, Karen Barrese is a hard working sales person who is attentive to details, Marc Lewkowiez was fast-acting on quick-turn requests. Their efforts made the extremely high dealer fee palatable. Update 10/26/18: On the day of the sale Steven Hoover had all the paperwork ready. One month after the sale he allowed our temporary plate to expire, despite advanced notice from the customer and his promise to send "one out tomorrow". In addition, he has not responded to several requests to provide a status on the title transfer and registration process. Update 11/11/18: Still no word on the title and registration application. I elevated the issue to General Manager Brian Danahy Nov 09 who stated "Our title clerk is not in today". My concern is not with the delay, but the lack of insight the team is providing. It is very important that my family is assured there is progress being made. We cannot drive on the non-cash toll roads until we receive real plates. More

Everything was handled and a very courteous manner Kristin negotiated a very fair deal Erick did a great job in handling the trade-in of my car and Steve the finance manager, deserves a better lock on Kristin negotiated a very fair deal Erick did a great job in handling the trade-in of my car and Steve the finance manager, deserves a better lock on his door, LOL First time at your dealership, it was a great experience and would be happy to recommend any of my Friends. More

The smoothest most painless experience wanted to trade in a lease early for a special that was being promoted, i walked out with a better vehicle model then the one advertised for the money wanted to trade in a lease early for a special that was being promoted, i walked out with a better vehicle model then the one advertised for the money i wanted to pay !!! More

Sales Came to look at Cadillac. Didn't plan on purchasing. Thought I couldn't afford yet. Met Cathr White. Told her I was looking. She spent hours with me i Came to look at Cadillac. Didn't plan on purchasing. Thought I couldn't afford yet. Met Cathr White. Told her I was looking. She spent hours with me in the heat and showed me EVERY model, sedan, SUV, etc. Then I found it...my dream. Then Cathy worked with me for two days and she got me my affordable payment. I am soooo happy. I also went to another dealer, but I came back to Cathy. More

Purchase used Cadillac ATS coupe I have purchased many vehicles at many dealers but this was by far the easiest and best experience I have ever had buying a car. Josh was extremely pl I have purchased many vehicles at many dealers but this was by far the easiest and best experience I have ever had buying a car. Josh was extremely pleasant and professional. He never tried to sell me something that I did not want. The whole process was quick and efficient. I will without hesitation recommend Josh Jones and this dealership to friends and family. More

Purchase of my XT5 This is my second Cadillac purchased from Ed Morse Cadillac thru Karen Barrese which says it all. Karen was so helpful again this time which was a gre This is my second Cadillac purchased from Ed Morse Cadillac thru Karen Barrese which says it all. Karen was so helpful again this time which was a great help in picking out the model with the equipment I wanted, not under equipped or over equipped. Just right, she completely knows her product. Kevin was super in explaining all the paper work. I went back a week later to have some extras added that I wanted and Mike was ready and waiting to take care of it. All the employees are completely professional and a pleasure to work with. The sales and service areas are always sparkling and comfortable. Will I go back to Ed Morse for my next Cadillac? Absolutely! I enjoy the performance of the XT5. But I miss the Adaptive Cruise Control I had on my previous SRX but that is Cadillac"s fault for not including it on this model. More

it was so nice and professional for all the staff. Because , i am happy with the way that dealership respect my decision and always helped me to obtain what i want in polite way , professionalism and r Because , i am happy with the way that dealership respect my decision and always helped me to obtain what i want in polite way , professionalism and responsibility , More

Jeremy Metsky. “ The Man” I am a new customer who has lived and purchased cars from Colorado to Cleveland and have never been treated so nice as Jeramy treated me. As a GM at T I am a new customer who has lived and purchased cars from Colorado to Cleveland and have never been treated so nice as Jeramy treated me. As a GM at Tampa International I know customer service and appreciate it at this level!!! THANKS Jeremy More

Treated me and my vehicle like Family The service team is exceptional, from the guys that greet you as you pull up, to the advisors the experience is exceptional, to say the least. I bough The service team is exceptional, from the guys that greet you as you pull up, to the advisors the experience is exceptional, to say the least. I bought my car at another location but I will not take it anywhere but to Ed Morse Tampa. I usually work with Mike Sica (the same experience with other advisors) he always greets with a smile and a can-do attitude. I cannot recommend this service center enough!!!! More