Ed Morse Cadillac Tampa

Excellent and helpful My experience purchasing a Cadillac was excellent. Michael was extremely helpful during the entire process. He answered all my questions effectively. My experience purchasing a Cadillac was excellent. Michael was extremely helpful during the entire process. He answered all my questions effectively. He was a great source of knowledge to educate me on my vehicle. He was personable and professional. His assistance made my purchase enjoyable. More

Awesome Mike Mike Sica was awesome. Dropped off my 2017 XT5 for computer issues. Mike stayed in touch with me, kept me updated on when the car would be ready for p Mike Sica was awesome. Dropped off my 2017 XT5 for computer issues. Mike stayed in touch with me, kept me updated on when the car would be ready for pick up. A refreshing change from my last experience. More

Mike Sica is the bombdiggety! I dropped off my 2017 XT5 on Monday November 27th 2017 for some issues plus first oil change. Mike Sica called us everyday for 5 days with an update. I dropped off my 2017 XT5 on Monday November 27th 2017 for some issues plus first oil change. Mike Sica called us everyday for 5 days with an update. He is the only one in the 5 Cadillac we have had that called everyday. Mike thank you for taking the time. A loner was provided since I do not live in Tampa. He was personable and treated us like we were his only client. All the other service guys we have had were wonderful but Mike totally exceeded our expectations with the care of not only my car but us as clients. Spoiled only Mike for us from now on. Stephen and Marisabel Kelly More

V Series service AWESOME! After MUCH debate, and delay, i finally decided to bring my car in to a dealership for a fuel pump recall. I checked around, visiting all the forums After MUCH debate, and delay, i finally decided to bring my car in to a dealership for a fuel pump recall. I checked around, visiting all the forums (including those I'm not a member of) and decided on Ed Morse Tampa. I had heard that Carlos was THE service advisor to have, and i can tell you, that the info was more than accurate! I am a little (read:LOT) neurotic about my car being away from me, in a dealership setting. Carlos made to feel comfortable about my decision, and kept a good line of communicaton open with me. I would, and will, tell anyone that owns a V-Series to see Carlos if they have ANY issues with their cars. Thanks again, you have restored my faith in the dealership service experience! More

Excellent customer service. The staff stayed back late on a Sunday to help us with our purchase, took care of lunch and ensured we were comfortable and our chil customer service. The staff stayed back late on a Sunday to help us with our purchase, took care of lunch and ensured we were comfortable and our children were occupied. More

Another great day We completed our third car purchase at Ed Morse. Fair prices and great service. Will look at Ed Morse for future car purchase and service. We completed our third car purchase at Ed Morse. Fair prices and great service. Will look at Ed Morse for future car purchase and service. More

Excellent Eric, has always been outstanding. He has sold me my last two vehicles and he always provides excellent customer customer service. Would recommend him Eric, has always been outstanding. He has sold me my last two vehicles and he always provides excellent customer customer service. Would recommend him to all my family and friends More

"My second Cadillac" This is my second Cadillac. I did visit another Cadillac dealership. Unfortunately, there wasn't a follow up once I left. I found that Karen Barre This is my second Cadillac. I did visit another Cadillac dealership. Unfortunately, there wasn't a follow up once I left. I found that Karen Barrese is a woman of her word. She assisted me from beginning to end. She is kind, honest, caring, and most of all, dependable. She followed through on her promises. If I had to get another vehicle, I will truly go to her. Thanks Karen for all your help. More

Our 4th Cadillac Our experience at Ed Morse Cadillac went very well. Michael Brandon worked with us every step of the way to get our new 2017 CTS delivered. It start Our experience at Ed Morse Cadillac went very well. Michael Brandon worked with us every step of the way to get our new 2017 CTS delivered. It started with my husband Richard going to the dealership to get an oil change on our 2013 ATS and before he left the dealership he had a deal in place for a 2017 CTS. Michael worked hard to find a 2017 CTS in white with all the options we wanted. Throughout the rest of the process Michael was working hard to get the paperwork done as quickly as possible so we wouldn't have to spend too many hours in the dealership. When there was a problem with OnStar at the point of delivery Michael saw to it that we were given a rental to use. Once the new part was installed he took care of getting OnStar activated for us and going over all the features of the Cadillac Cue and how everything worked. He was a pleasure to work with and very knowledgeable and thorough. He has definitely followed up with us to make sure everything is fine with the car and will always ask if there is anything further he can do for us. A great salesman. More

Just leased our third vehicle with Ed Morse Karen Barrese was our salesperson for the third time. She has always been very helpful and knowledgeable regarding the vehicles we have leased. I hi Karen Barrese was our salesperson for the third time. She has always been very helpful and knowledgeable regarding the vehicles we have leased. I highly recommend her knowing she will always go above and beyond to serve her clients. More