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Ed Morse Cadillac Tampa
Tampa, FL
2,147 Reviews
Ed Morse has been selling and leasing for less while providing excellent customer service for over 70 years. A Tampa new & used car dealership. Auto repair services for your vehicle! Check our website for valuable coupons http://edmorsecadillactampaservice.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,147 reviews
December 23, 2013
I recently leased a 2014 Cadillac XTS and had a wonderful experience dealing with Rick Ritchie. Rick was extremely professional, amiable, knowledgeable, and displayed an unwavering interest in completely sat experience dealing with Rick Ritchie. Rick was extremely professional, amiable, knowledgeable, and displayed an unwavering interest in completely satisfying my needs with the least amount of effort on my part. Rick went well above and beyond my expectations, and he helped make my decision to lease a new Cadillac very easy and pleasurable. I would recommend Rick to anyone who is interested in either purchasing or leasing a Cadillac. Kudos to Rick, and I definitely want him to assist me in leasing my next Cadillac. Ed Morse Cadillac Tampa should be very proud to have a sales and leasing professional of Rick's caliber!! More
by godfather1022
December 18, 2013
I saw the car I wanted the night of 12/07/2013 and put in an information request through the Internet. Rick Alonzo, our Internet Sales Representative, responded and was very helpful and got us started with an information request through the Internet. Rick Alonzo, our Internet Sales Representative, responded and was very helpful and got us started with the process. Robert Denton in Sales helped my husband and I with the trade in of my 2001 Lincoln LS and answered any and all questions through the whole process. Robert went above and beyond to make us feel comfortable, informed, and satisfied with our decision to purchase a Cadillac with Ed Morse in Tampa. I went home with a 2008 Cadillac CTS on 12/08/2013! Any issue I had was immediately resolved. Shelley in the Service department is an incredible asset to this dealership as well, I couldn't have hoped for better service from her and the Service department team. Troy Drummond in the Business Office was wonderful throughout the paperwork and contract process, very knowledgeable and personable. Troy made us feel at ease with the purchase, from start to finish. I will gladly refer many people to Ed Morse in Tampa! More
by jlablueeyes
Employees Worked With
Troy Drummond, Shelley (Service), Robert Denton
December 04, 2013
Everyone was courteous, and asked me at all times if i Everyone was courteous, and asked me at all times if i needed anything. I also bought a newer car. All the employees seem to love being there. Everyone was courteous, and asked me at all times if i needed anything. I also bought a newer car. All the employees seem to love being there. More
by jacqueeb16
Employees Worked With
I also worked with Shavon John, and purchased a new vehicle. He was new and did a great job
November 30, 2013
I have bought cars for more than 60 years, I would like to say that I have never had anyone demonstrate the features better than did Karen. She not only was professional but friendly and knowledgeable. I to say that I have never had anyone demonstrate the features better than did Karen. She not only was professional but friendly and knowledgeable. I would have o reservation in recommending her or your dealership.Jimmy Reinhardt More
by 2jimmy
Employees Worked With
Karen Barrese
November 29, 2013
This is a 2nd attempt to submit. The process of choosing a car, testing and pricing were all professional. The delivery was excellent except more people, from the business office, need to be available to ge a car, testing and pricing were all professional. The delivery was excellent except more people, from the business office, need to be available to get the buyer on the road. More
by jamesmaiolo
Employees Worked With
Eric Clark
November 16, 2013
Overall experience was rated only as "ok" because after a very positive experience with the sales person, Ed Trujillo, we were ushered to the Business Managers (locked door) office for phase because after a very positive experience with the sales person, Ed Trujillo, we were ushered to the Business Managers (locked door) office for phase 2. There we were bombarded with a ton of paperwork requiring our initials and or signatures. That process took 2 hrs. and there was no way to read and understand every document. Certainly, no opportunity for an informed understanding nor informed consent. There were 36 pages of documents with multiple paragraphs (over 200 paragraphs in varying sizes of fonts) that required 69 signatures and initials. The business manager could only navigate us through this voluminous paperwork saying that this was required by "corporate counsel." Ours was a "cash transaction" with trade-in. I can imagine what hassle a customer needing financing would be put through. This portion which we call phase 2 needs to be reviewed. It was neither effective nor efficient but rather clumsy and not customer friendly. More
by salcinesfamily
November 15, 2013
Eric Clark is the man to deal with. Great help and very knowledgeable of the car market. I would tell you to get in touch with him for your next car. knowledgeable of the car market. I would tell you to get in touch with him for your next car. More
by lccoachkev
Employees Worked With
Eric Clark
November 08, 2013
Wonderful experience. Robert made it so easy to take my leased car and trade it in or a new SRX. He walked us thru the process with the least amount if time involved. I would defiantly recommend him to my leased car and trade it in or a new SRX. He walked us thru the process with the least amount if time involved. I would defiantly recommend him to my friends. More
by Mordaisy
Employees Worked With
Robert Denton
November 07, 2013
My over experience with everyone at Ed Morse Cadillac was very impressive. And Robert Denton was able to reconige the car I went in for was not a car that would work for my needs and help me find a car that very impressive. And Robert Denton was able to reconige the car I went in for was not a car that would work for my needs and help me find a car that would, The sales managers were also very friendly and helpful and were able to work out a deal that I did not think they would. The detail job they did on the car was incredible. Thanks again Ed Morse Cadillac. More
by MALBURY1
Employees Worked With
Robert Denton
October 22, 2013
Had a wonderful experience at Ed Morse Cadillac. Zoilo Luis and Brenda Gould took care of my account and made me feel great about leasing a new vehicle. Also, Zoilo went above and beyond and continued to Luis and Brenda Gould took care of my account and made me feel great about leasing a new vehicle. Also, Zoilo went above and beyond and continued to keep in touch with me to make sure that I was having a great experience in the new vehicle and assured me that if I needed anything, to please contact him. Superior customer service. Kudos! More
by doryann23
Employees Worked With
