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Ed Morse Chevy GMC North

DeWitt, IA

4.6
433 Reviews
75 YEARS OF AUTOMOTIVE EXCELLENCE "Dealer of The Year" ~ Automotive News "Quality Dealer" ~ Time Magazine "Cadillac Dealer of the Year" ~ (multiple recipient) "Cadillac Certified Elite Service Dealer" ~ (multiple years) "Honda President's Award" ~ (multiple recipient) "Mazda President's Council" ~ (multiple recipient) "Toyota Chairman's Council" ~ (multiple recipient) "Jack Smith Leadership Award" ~ General Motors (multiple recipient) "National Dealer of the Year" ~ DealerRater "Consumer Satisfaction Award" ~ DealerRater (multiple recipient) "Top Rated Dealer" ~ CarGurus & CARFAX (multiple recipient) "South Florida's Top Workplaces" ~ Sun-Sentinel & Workplace Dynamics
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2113 11th St

DeWitt, IA

52742

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Showing 433 reviews

July 20, 2025

Won’t ever take our vehicles here again. The services we were charged for were not performed resulting in $1000 of additional expense later on the day the vehicle was allegedly serviced. The More

by KELSEYCHUTTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Yarolem
1.0
This rating includes all reviews, with more weight given to recent reviews.
Boris Cvijetic
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : This info is incorrect. Rex was not the service advisor. Carl was.
July 19, 2025

Fir 6 months after I bought my car I kept getting emails asking me if I was still interested. I was missing some paperwork and after 2 weeks of phone calls and promises, I finally drove to the dealership an More

by mrspoot
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Yarolem
2.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boris Cvijetic
2.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Kizzire
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Ed Morse Chevy GMC North responded

Thank you for sharing your experience with us. We understand how frustrating it can be to receive repeated communication and have delays with paperwork. Your feedback is important, and we appreciate you bringing this to our attention. If you have any further concerns, please feel free to reach out to us directly at Ed Morse Chevrolet GMC DeWitt (DICB). We're here to assist you. Sincerely, The Ed Morse Chevy Buick GMC North Team

July 18, 2025

I would highly recommend purchasing your next vehicle at Ed Morse GM dealership in DeWitt, IA. Deb Assenmacher was outstanding to work with. She was professional and made the buying process fast and hassl More

by TD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deb Assenmacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Ed Morse Chevy GMC North responded

Thank you for your feedback! We're happy to hear you had a fantastic experience at Ed Morse Chevrolet GMC DeWitt with Deb. Our team is dedicated to providing a hassle-free buying process, and it's great to know that Deb took the time to ensure you were comfortable with your new vehicle. We appreciate your recommendation and look forward to assisting you again. Sincerely, The Ed Morse Chevy Buick GMC North Team

July 11, 2025

Easy to get an online appointment, drive right in, be acknowledged and go to waiting area. Disappointed that the promotion is received in mail said 59.95 oil change but got charged 79.95. More

by DPTSCHAU
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2025 -

Ed Morse Chevy GMC North responded

Thank you for sharing your experience with us. We're glad to hear that you found it easy to schedule your appointment at Ed Morse Chevrolet GMC DeWitt and that the check-in process went smoothly. We appreciate your feedback regarding the oil change promotion and understand your disappointment with the pricing. We always strive to provide clear and accurate information. Please feel free to contact us directly if you have any further questions or concerns. We value your feedback and hope to see you again soon! Sincerely, The Ed Morse Chevy Buick GMC North Team

July 09, 2025

Implied that the warranty was provided free, and charged for GAP without telling me. Asked for money back and said I needed to fill out a form. It's been a week and they haven't sent it to me even with me t More

by khilby393
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Travis Kizzire
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Sampson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alisha
Jul 10, 2025 -

Ed Morse Chevy GMC North responded

Thank you for sharing your experience with us. We understand your concerns regarding the warranty, GAP charges, and communication issues. Your feedback is important, and we appreciate you bringing this to our attention. Please reach out directly to Ed Morse Chevrolet GMC DeWitt so we can ensure your concerns are addressed promptly. We are committed to providing the best service possible. Sincerely, The Ed Morse Chevy Buick GMC North Team

July 04, 2025

Punctual, friendly, clean. Word word word word word word word word word word word word More

by MARY.MALCOM
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2025 -

Ed Morse Chevy GMC North responded

Mary, thank you so much for choosing Ed Morse Chevrolet GMC DeWitt and for leaving us a review. We appreciate your positive feedback about our punctuality, friendliness, and cleanliness. We look forward to assisting you next time! Sincerely, The Ed Morse Chevy Buick GMC North Team

July 03, 2025

Provided tranportation while servicing car. Missed the car wash service after my car was serviced More

by carolwatters01
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2025 -

Ed Morse Chevy GMC North responded

Thank you, Carol, for sharing your experience with us. It's great to know that you were provided with transportation while your car is being serviced, and we also appreciate your feedback regarding the missed car wash service on your vehicle at Ed Morse Chevrolet GMC DeWitt (DICB). Your satisfaction is important to us, and we strive to meet our customers' expectations. If you have any further concerns or if there's anything we can do to improve your experience, please feel free to reach out. We hope to serve you better in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

June 21, 2025

Great experience. We thought something serious was causing our air conditioning to not work and all it needed was an AC recharge for $400. More

by jess.kildow1505
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2025 -

Ed Morse Chevy GMC North responded

Thank you for sharing your experience, Jess! We're glad to hear that your air conditioning issue at Ed Morse Chevrolet GMC DeWitt (DICB) was resolved with an AC recharge. It's great that it wasn't anything more serious. We appreciate your business and hope to see you again for any future needs! Sincerely, The Ed Morse Chevy Buick GMC North Team

June 21, 2025

What was a normal part of the oil change has been changed and wasn't informed that tire rotation was an up charge. More

by MISSYGINGERBO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Ed Morse Chevy GMC North responded

Thank you for sharing your experience with us. We appreciate your feedback regarding the oil change and tire rotation at Ed Morse Chevrolet GMC DeWitt. It's important for us to ensure our customers are fully informed about any additional services and charges. Please feel free to reach out to us directly, as we’d like to address any concerns and clarify our service offerings. Thank you for choosing us! Sincerely, The Ed Morse Chevy Buick GMC North Team

June 14, 2025

I paid for $2000 worth of undercoating and ceramic coating on the paint but I have no idea if that work was ever done because I have no receipts for it More

by j.auliff59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Travis Kizzire
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Ed Morse Chevy GMC North responded

Thank you for your feedback. We understand your concerns regarding the undercoating and ceramic coating services. It's important to us that all our customers feel confident in their purchases. We encourage you to reach out to Ed Morse Chevrolet GMC DeWitt (DICB) directly so we can assist you in retrieving the necessary documentation and addressing any questions you may have. We appreciate your input and look forward to resolving this matter for you. Sincerely, The Ed Morse Chevy Buick GMC North Team

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