Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Ed Morse Chevy GMC North - Service Center

DeWitt, IA

4.6
270 Reviews
Call Service Center (563) 659-3225

270 Reviews of Ed Morse Chevy GMC North - Service Center

Sort by
July 11, 2025

Easy to get an online appointment, drive right in, be acknowledged and go to waiting area. Disappointed that the promotion is received in mail said 59.95 oil change but got charged 79.95. More

by DPTSCHAU
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2025 -

Ed Morse Chevy GMC North responded

Thank you for sharing your experience with us. We're glad to hear that you found it easy to schedule your appointment at Ed Morse Chevrolet GMC DeWitt and that the check-in process went smoothly. We appreciate your feedback regarding the oil change promotion and understand your disappointment with the pricing. We always strive to provide clear and accurate information. Please feel free to contact us directly if you have any further questions or concerns. We value your feedback and hope to see you again soon! Sincerely, The Ed Morse Chevy Buick GMC North Team

July 04, 2025

Punctual, friendly, clean. Word word word word word word word word word word word word More

by MARY.MALCOM
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2025 -

Ed Morse Chevy GMC North responded

Mary, thank you so much for choosing Ed Morse Chevrolet GMC DeWitt and for leaving us a review. We appreciate your positive feedback about our punctuality, friendliness, and cleanliness. We look forward to assisting you next time! Sincerely, The Ed Morse Chevy Buick GMC North Team

July 03, 2025

Provided tranportation while servicing car. Missed the car wash service after my car was serviced More

by carolwatters01
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 04, 2025 -

Ed Morse Chevy GMC North responded

Thank you, Carol, for sharing your experience with us. It's great to know that you were provided with transportation while your car is being serviced, and we also appreciate your feedback regarding the missed car wash service on your vehicle at Ed Morse Chevrolet GMC DeWitt (DICB). Your satisfaction is important to us, and we strive to meet our customers' expectations. If you have any further concerns or if there's anything we can do to improve your experience, please feel free to reach out. We hope to serve you better in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

June 21, 2025

Great experience. We thought something serious was causing our air conditioning to not work and all it needed was an AC recharge for $400. More

by jess.kildow1505
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2025 -

Ed Morse Chevy GMC North responded

Thank you for sharing your experience, Jess! We're glad to hear that your air conditioning issue at Ed Morse Chevrolet GMC DeWitt (DICB) was resolved with an AC recharge. It's great that it wasn't anything more serious. We appreciate your business and hope to see you again for any future needs! Sincerely, The Ed Morse Chevy Buick GMC North Team

June 21, 2025

What was a normal part of the oil change has been changed and wasn't informed that tire rotation was an up charge. More

by MISSYGINGERBO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2025 -

Ed Morse Chevy GMC North responded

Thank you for sharing your experience with us. We appreciate your feedback regarding the oil change and tire rotation at Ed Morse Chevrolet GMC DeWitt. It's important for us to ensure our customers are fully informed about any additional services and charges. Please feel free to reach out to us directly, as we’d like to address any concerns and clarify our service offerings. Thank you for choosing us! Sincerely, The Ed Morse Chevy Buick GMC North Team

June 13, 2025

They made the whole process easy and smooth. It was excellent service and kind people. More

by hunter.manatt42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2025 -

Ed Morse Chevy GMC North responded

Thank you for your wonderful review, Hunter! We're thrilled to hear that you found the process easy and smooth, and that you had an excellent experience with our team at Ed Morse Chevrolet GMC DeWitt (DICB). We appreciate your kind words and look forward to seeing you again! Sincerely, The Ed Morse Chevy Buick GMC North Team

May 23, 2025

Scheduling an appointment was easy and no long wait time. Personelll very friendly. Waiting area very comfortable. More

by KRUEGER3
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2025 -

Ed Morse Chevy GMC North responded

Thank you for your wonderful review! We're thrilled to hear that scheduling your appointment at Ed Morse Chevrolet GMC DeWitt (DICB) was easy and that you enjoyed the comfortable waiting area. Our friendly personnel always strive to provide the best service. We look forward to seeing you again soon! Sincerely, The Ed Morse Chevy Buick GMC North Team

May 21, 2025

The department is awesome, especially the service advisor. Rex is always very professional, personable and very knowledgeable in the service of my vehicles. More

by jalehmku
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2025 -

Ed Morse Chevy GMC North responded

Thank you for your wonderful review! We truly appreciate your kind words about our team and are thrilled to hear that Rex provided you with exceptional service. At Ed Morse Chevrolet GMC DeWitt (DICB), we pride ourselves on professionalism and knowledge. We look forward to assisting you with your vehicles again in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

May 17, 2025

This is the best dealership in my area. There's at least 3 others in the are,and 2 closer, bur I wouldn't go to any of them. This place is the BEST. More

by TMCJRC94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Yarlem
Report | Print
May 17, 2025 -

Ed Morse Chevy GMC North responded

Thank you for your wonderful review! We're thrilled to hear that you consider Ed Morse Chevrolet GMC DeWitt (DICB) the best dealership in the area. We appreciate your loyalty and are here to provide exceptional service anytime you need us. We look forward to seeing you again soon! Sincerely, The Ed Morse Chevy Buick GMC North Team

May 13, 2025

The service center is always very clean. I was having oil changed and also asked about tread on tires. They checked and asked if I would like tires rotated. I told them I do alot of driving More

by CHAMBERSP44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2025 -

Ed Morse Chevy GMC North responded

Thank you for your wonderful review! We’re glad to hear that you had a positive experience at Ed Morse Chevrolet GMC DeWitt (DICB) and that our service center met your expectations. It’s great that our team took the time to check your tires and provide you with the service you needed, especially with your frequent drives to Virginia and Iowa City. We appreciate your feedback and look forward to assisting you again on your next visit! Sincerely, The Ed Morse Chevy Buick GMC North Team

1
2
...
27