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Ed Morse Chevy GMC North - Service Center

DeWitt, IA

4.6
191 Reviews

191 Reviews of Ed Morse Chevy GMC North - Service Center

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April 21, 2024

Good service department. I got in for servicing I my car the day after I I made the appointment. More

by SUEHILLMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Ed Morse Chevy GMC North responded

Sue, thank you for your kind words. We feel our service department is what makes Ed Morse Chevrolet GMC DeWitt special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Ed Morse Chevy Buick GMC North Team

April 19, 2024

Ryan Shadden went above and beyond in providing me service. He is a credit to your organization. More

by DONNELLYMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Shadden. 5 stars
Apr 22, 2024 -

Ed Morse Chevy GMC North responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Ed Morse Chevy Buick GMC North Team

April 16, 2024

I had a very pleasant experience with Ryan and his staff. He was upfront with cost and expected wait time, then, proceeded to beat the quote by a $15 and was done 15 minutes faster than he originally said. T More

by CONOR0222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Apr 18, 2024 -

Ed Morse Chevy GMC North responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a very pleasant experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ed Morse Chevy Buick GMC North Team

April 12, 2024

Why does it have to br 15 words ? I beleave I have done this review at lesst 3 times . L think your evaluation system is all screwed up ! More

by JRHLUBEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Benyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Ed Morse Chevy GMC North responded

Thank you for sharing your experience with us. We'd like to learn more about your concerns. Please contact us at your earliest convenience. Sincerely, The Ed Morse Chevy Buick GMC North Team

Apr 15, 2024 -

Ed Morse Chevy GMC North responded

Thank you for sharing this review with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Ed Morse Chevy Buick GMC North Team

April 06, 2024

Really like going service work done on my truck. The service department and deb in the sales department are all so kind and nice. More

by TCFARMS10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yarolem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandi Benyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boris Cvijetic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deb
Apr 09, 2024 -

Ed Morse Chevy GMC North responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Ed Morse Chevy Buick GMC North Team

April 03, 2024

At some point, we have worked with all of the service advisors and they are all very accommodating and communicate with us very well. We are in for an oil change and tire rotation every 4-6 weeks and th More

by MARKHTTN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yarolem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandi Benyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Ed Morse Chevy GMC North responded

Thank you for the positive review, Mark and thank you for always trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The Ed Morse Chevy Buick GMC North Team

April 02, 2024

Great Service and great people. Very friendly people. Ryan answered all my questions and was very helpful. More

by SANDRA_S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Shadden
Apr 02, 2024 -

Ed Morse Chevy GMC North responded

Thank you Sandra! We appreciate your business! Ryan is a great asset to our team! We are pleased you had a great experience with your visit! We hope to see you again!!

March 30, 2024

Polite, friendly, professional, and helpful. Service technician took it upon himself to point out a valid concern involving my tires. More

by RICKER0626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Luther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2024 -

Ed Morse Chevy GMC North responded

We appreciate you as a customer! Thank you for your kind words!!

March 30, 2024

Great place to buy a car the staff is very friendly I had a great experience More

by Nbunnell2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Luther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2024 -

Ed Morse Chevy GMC North responded

Thank you so much for your trust and confidence! I am thrilled to see you had a great experience with myself and our dealership! I look forward to assisting you in the future with your automotive needs!! We appreciate the kind words!

March 28, 2024

Rex Frank's is always professional and polite. They should be very happy to have him More

by BDM605
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Ed Morse Chevy GMC North responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Ed Morse Chevy Buick GMC North Team

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