Ed Morse Delray Toyota

The BEST car buying experience EVER! I've probably purchased over 50 new cars though out the last 20 years. I have never had a more pleasant experience than I had purchasing my new Prius I've probably purchased over 50 new cars though out the last 20 years. I have never had a more pleasant experience than I had purchasing my new Prius from Ed Morse. It was a calm, friendly and practically haggle free environment. My salesman Rob Meadows was accommodating, friendly and easy to deal with. And there was absolutely NO pressure. I would highly recommend them to all my friends and family!! I will be back to see Rob soon to purchase another car for my daughter. More

The Service Manager Dave Romeo is the BEST! I have been to several dealerships and by far Ed Morse Delray Toyota is the best! They truly care about customer service and stand behind the work the I have been to several dealerships and by far Ed Morse Delray Toyota is the best! They truly care about customer service and stand behind the work they perform. Under the leadership of Dave Romeo the service department staff has set the benchmark for excellence!!! More

Always an excellent experience! I am never disappointed when I bring my car in for service at Delray Toyota. I have been a Toyota owner for over a decade and I would never have my ca I am never disappointed when I bring my car in for service at Delray Toyota. I have been a Toyota owner for over a decade and I would never have my car serviced at any other service center. I am always welcomed with a warm greeting by David Romeo, who will then make sure I have everything I need out of my car so that I can be comfortable in the waiting area while I get some work done. He keeps me updated on the progress on my car and makes sure I am not late for my next appointment, wherever that might be. My car is always running smooth when I pull out of Delray Toyota. It is always a pleasant experience, which is not something you normally hear when someone talks about taking their car in to be serviced. I have always referred my friends and family to go see David Romeo at Delray Toyota! More

David Romeo: The Ultimate in Customer Experience Since 1996 I've taken my cars to wherever David Romeo happens to be working. Why? Because I know that he will make positive sure that my car (but more Since 1996 I've taken my cars to wherever David Romeo happens to be working. Why? Because I know that he will make positive sure that my car (but more importantly, my wife's car) will be serviced properly, with the right parts, as efficiently and cost-consciously as possible, every time. David Romeo has always given me genuine, honest, candid advice on the cars I've owned. The safety of my family is always his greatest concern. Not surprisingly, he treats all his customers with this same level of excellence. It's this world-class service David and his team consistently deliver that makes me an ardent fan of Ed Morse Delray Toyota and a life-long friend and fan of Mr. Romeo. More

The BEST service anywhere!! David Romeo is ALWAYS there for us! Personalized service, short wait time, very professional, and always willing to help in any way he can!! We love E David Romeo is ALWAYS there for us! Personalized service, short wait time, very professional, and always willing to help in any way he can!! We love Ed Morse Delray BECAUSE of this!!! More

AWESOME SERVICe I went in to have an oil change and tire rotation before my trip to Fort Myers....when I saw Howie walking towards me I was filled with dread, now wha I went in to have an oil change and tire rotation before my trip to Fort Myers....when I saw Howie walking towards me I was filled with dread, now what I don't want to hear it. Howie kindly let me know I needed to have my water pump replaced; had to be done or the repercussions would be BAD. The service department was EXTREMELY busy, crowded, as it is a BIG holiday weekend. It took driver (Bob) awhile to get me as he was out with other people, totally understandable. I did get dropped off at home and Bob got me a few hours later. To this point all is well. Thanks to all the staff at Ed Morse Toyota for being so caring, HONEST and helpful. These times are challenging and finances can be tight; they work with you to keep you SAFE and in a budget. I would HIGHLY recommend the dealership to people looking for a new, or pre-owned vehicle or service. Thank you Carmine for all that you are and do for your staff and staying in my personal loop since I purchased my 2009 Toyota at the dealership. More

I found a white 2011 Toyota Tundra Crew Max truck for sale on the Ed Morse Delray Toyota website. The price for the truck (on the Ed Morse Delray Toyota website) I was interested in was listed for $26,0 sale on the Ed Morse Delray Toyota website. The price for the truck (on the Ed Morse Delray Toyota website) I was interested in was listed for $26,037. I called ahead to let the dealership know I was driving down from over 70+ miles away to see the truck because I was interested in it. After driving about an hour and a half south of where I live I arrived at the dealership. When I arrived I made contact with the Internet Sales person I had spoke to on the phone. He quickly passed me off to another sales associate and then disappeared. I told the sales associate who was helping me what truck I was interested in and he attempted to locate the truck on the dealership lot. After about 15 minutes the sales associate located the truck which was being worked on in the Service Department. He took me via golf cart to see the truck which was on a lift up in the air with all four wheels off of it. Why the dealership sent the truck back to the Service Department when they knew I was driving down to see it is beyond me. After seeing the exterior of the truck on the lift the sales associate took me to his office where we spoke briefly about the vehicle I wanted to trade in (an excellent condition inside and out fully loaded 2006 Mazda 6i Grand Touring Edition Sedan with 61k miles.) My Mazda has a clean Car Fax Report and is fully loaded with every option possible. Kelly Blue Book "TRADE-IN VALUE" showed my Mazda was worth $7,500.00. After the dealership valued my vehicle they told me my Mazda's trade-in value was only $3,000.00. Then they proceeded to tell me there was a mistake in the online price of the truck on their website. They stated the truck was actually $29,037 and not $26,037. I offered to trade my Mazda along with a cashier's check already made out to their dealership for $18,000.00 and they said what I was willing to offer and what they wanted for their truck was not even close. The Kelly Blue Book "TRADE-IN VALUE" of my vehicle is $7,500.00 + the $18,000.00 cashier's check made my offer a reasonable one. If you do the math I was offering them $25,500.00 for a truck they had listed on their site for $26,037. They wouldn't budge $463.00 to make a deal. They LOW BALLED my trade-in and JACKED UP THE PRICE of the truck $3,000.00 after I had driven an hour and a half one way to come and see a truck that.... I NEVER EVEN GOT TO SEE because it was back in the Service Department the entire time. The sales associate who assisted me was nice. I don't have anything to say about the online sales associate who I spoke with over the phone prior to driving down to the dealership because he passed me off to the other sales associate before I even knew what happen. If you are looking for a Toyota ***DO NOT WASTE YOUR TIME*** going to this dealership! Pick another Toyota dealership and go there instead. To Whom It May Concern ... Best of luck and I hope this review will help you in choosing the right dealership for the purchase of your next vehicle. More