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Ed Morse Delray Toyota

Delray Beach, FL

4.8
1,682 Reviews
For value and for service, it's Ed Morse! Check out our website for more details including Sales and Service hours. http://www.delraytoyota.com find car service savings at http://service.delraytoyota.com
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2800 South Federal Highway

Delray Beach, FL

33483

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Showing 1,682 reviews

October 18, 2012

I always have a great experience with Donna and I had to let you know. She is the sweetest, most patient service writer I have ever had the pleasure of doing business with. I will never take my business an More

by melissa.micheli.7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Pacifico
Oct 18, 2012 -

Ed Morse Delray Toyota responded

Thanks for the positive feedback. Donna is a respected member of our service team. She is helpful, knowledgeable and very professional. We value your patronage and would like you to know we appreciate that you have taken the time to express your true feeling about your service experience. Thanks again for your patronage. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

October 06, 2012

James ODay was fabulous! He was knowledgable, answered all our questions, great sense of humor and most of all he was fun! He made our shopping experince the best! We would reccomend him and the dealersh More

by FrankKathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Burnett
Oct 13, 2012 -

Ed Morse Delray Toyota responded

Thanks for the positive feedback. It is our goal to exceed your expectation. James is a great asset to our team. He is friendly and very professional. Thanks again for your patronage and welcome to our family of loyal customers. Thanks again. Sincerely, Helene Segool Customer Relations Manager Ed Morse Delray Toyota/Scion helenesegool@edmorse.com

September 12, 2012

My wife and I went in to look at a Prius 2 and had to wait 10 minutes at the front desk for one of the internet sale people to come out after they were paged twice. We were given the friendly greeting an More

by gc4484
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Sep 27, 2012 -

Ed Morse Delray Toyota responded

Customer satisfaction is very important to us. We remain hopeful that we can earn your business in the future. Your concerns have been prooperly addressed and handled internally and we hope that you will accept our thanks for providing us with some constructive feedback. Sincerely, Helene Segool Customer Relations Manager Ed Morse Delray Toyota/Scion

August 13, 2012

Dave has been taking care of my parents car since they purchased it. My dad always complimented Dave on taking care of him so graciously and quickly. since my dad's passing we have continued to experience More

by sgreenberg's kids
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DAVID ROMEO, David Romeo
Aug 31, 2012 -

Ed Morse Delray Toyota responded

Thank you for your positive feedback. Your loyalty means a lot to us. David is a terrific asset to our Service Team. He is professional, courteous and very knowledgeable. Thanks again for your patronage and the positive comments you have taken the time to share with others. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

August 08, 2012

John always answers his phone, curtious, extremely helpful. He is my SERVICE REPRESENTATIVE and I wouldn't go to anyone else. Dealership has also always been great. Thank you, Jeanette Alexander More

by Jeanette Alexander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Allsopp
Aug 10, 2012 -

Ed Morse Delray Toyota responded

Thanks for taking the time express your satisfaction with your service experience. Quite often we receive compliments regarding John's professionalism, friendliness and knowledge. He is a great asset to our team. Thanks again for your patronage. Sincerely, Eric Silcox Ed Morse Delray Toyota/Scion Director of Fixed Operations

August 08, 2012

I had a problem with my AC. Howie and I finally connected and I believe it was Naim? or Niam who was the tech on my car. They placed dye in the system and checked it out.I still need to return so they can ch More

by AmyPlfd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Niam Technician
Aug 10, 2012 -

Ed Morse Delray Toyota responded

Thanks for the positive feedback about your experience with Howie in our Service Department. We are customer driven and your complete satisfaction is very important to us. We were happy to hear that you had a great experience in our sales department as well with Jackie. Thanks again. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

July 29, 2012

Susan Fox is the consumate customer service rep. She is personable, knowledgeable,and and treats you as a person, not a customer. She is honest, helpful and understands the business. I would have no other More

by miles01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Fox
Aug 01, 2012 -

Ed Morse Delray Toyota responded

Thank you so much for your positive feedback. Susan is a great asset to our team. She is professional and very knowledgeable. We appreciate your patronage and value your loyalty. Thanks again. Sincerely, Eric Silcox, Director Fixed Operations Ed Morse Delray Toyota/Scion

July 13, 2012

David Romeo has helped me for years.. He is very efficient.. Polite.. Knowledgeable and professional.. Dave is the only person I trust my vehicle with.,,He is honest, fair and also explains what I n More

by Ellspry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Romeo , David Romeo
Jul 18, 2012 -

Ed Morse Delray Toyota responded

Thank you very much for the positive feedback. David is terrific and a tremendous asset to our dealership. We would like you to know that your loyalty means a lot to us. Thanks again for your continued patronage. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

July 09, 2012

I've come to trust this dealership to provide quality, timely maintenance and repair service and great customer service. I particularly appreciate the service and advice of Susan Fox. Over the years I've More

by dkip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Fox
Jul 12, 2012 -

Ed Morse Delray Toyota responded

Thank you so much for your positive feedback. We are always striving towards excellence in service satisfaction. Our customers' are very important to us. Thanks again for your loyalty and patronage. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

July 08, 2012

Carmine was a good sales man. DAvid Romeo was an exceptional professional and provided us excellant service. He is an asset to Ed Morse organization and should recognized as such. He understands h More

by JOBA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Romeo
Jul 12, 2012 -

Ed Morse Delray Toyota responded

Congratulations on your purchase. We are delighted that you have taken the time to express positive feedback regarding your sales & service experience at our dealership. We appreciate your feedback and would like to welcome you to our family of valued customers. Sincerely, Bob Siviglia, General Manager Ed Morse Delray Toyota/Scion

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