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Ed Morse Delray Toyota

Delray Beach, FL

4.8
1,682 Reviews
For value and for service, it's Ed Morse! Check out our website for more details including Sales and Service hours. http://www.delraytoyota.com find car service savings at http://service.delraytoyota.com
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2800 South Federal Highway

Delray Beach, FL

33483

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Showing 1,682 reviews

May 12, 2012

David Romeo is 'top notch' and a tremendous asset to Toyota. I would recommend this dealership and have done so in the past. If your looking for outstanding service then look no further. I wouldn't go a More

by smcguire691
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Romeo
May 12, 2012 -

Ed Morse Delray Toyota responded

On behalf of Ed Morse Delray Toyota/Scion thank you for your patronage and positive feedback regarding your recent service experience. David is terrific. We often receive comments about his professionalism. Our entire Service Team is customer driven. Thanks again for your patronage and entrusting your automotive needs to Ed Morse Delray Toyota/Scion. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

May 12, 2012

Greeted immediately, understood what services was needed, no papers to fill out, promised be done by 8 am was done at 745...no surprises at the end More

by traveler7879
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Fox
May 12, 2012 -

Ed Morse Delray Toyota responded

We delighted that you had an excellent service experience at our dealership. Sue is a great asset to our team. She is knowledgeable, friendly and very professional. Thanks again, Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

May 11, 2012

Between NY and Florida I have been to many dealerships for service, Toyota and other, and none are as good as this dealership. John was thorough and professional. I was given a courtesy ride home door to More

by mrshorts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Allsopp
May 12, 2012 -

Ed Morse Delray Toyota responded

Thanks for taking the time to share your thoughts regarding your recent service experience. Your positive feedback means a lot to us. John is experienced, knowledgeable and very customer driven. Our entire Service & Parts Department is dedicated to exceeded customers' expectations. Thanks again for your patronage. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

May 09, 2012

our family has been driving toyotas for years. david romeo has been helping us with service .he is a professonal. he has always been courteous and knowlgeable. More

by bob mugridge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Romeo
May 09, 2012 -

Ed Morse Delray Toyota responded

Your positive feedback means a lot to us. We appreciate your support. David has a great reputation for customer satisfaction. He makes every effort to exceed customer expectations. Thanks again for your support. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

May 08, 2012

Once again, I would like to extend my sincere appreciation to Eric Silcox and Dave Romeo. I could not have asked for a better service experience. Dave and Eric are the epitome of how a service de More

by TRDSupercharged
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Silcox, David Romeo
May 09, 2012 -

Ed Morse Delray Toyota responded

Thanks for the positive feedback. We agree that our dealership has an outstanding Service & Parts Department. Thank you for your support. Both Eric and David have received many compliments about their professionalism. Our entire dealership is driven by customer satisfaction. Thanks again. Sincerely, Helene Segool Customer Relations Manager Ed Morse Delray Toyota/Scion

April 25, 2012

I WAS IN FOR MY FIRST NEW CAR SERVICE AND WAS TREATED VERY PROFESSIONALLY BY THE SERVICE REP. SUSAN FOX. SHE ANSWERED ALL MY QUESTIONS AND MADE ME FEEL LIKE FAMILY. THIS MADE IT A VERY PLEASANT VISIT, TH More

by manny3235
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Fox
Apr 26, 2012 -

Ed Morse Delray Toyota responded

Thanks for your positive feedback. Susan's professionalism and friendliness are a real asset to our service team. We appreciate your patronage and would like to thank you again for entrusting our dealership to serve your automotive needs. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

April 18, 2012

I have been purhasing cars for 50 years form the East coast of this country to the West coast of this country. In all my life I have never expierienced the level of excellence this dealership gives. It i More

by davemuchnick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Mendelsohn, Susan Fox
Apr 26, 2012 -

Ed Morse Delray Toyota responded

Thanks for taking the time to let us know how pleased you were with your sales experience. We are a customer driven dealership and pride ourselves on professionalism and client satisfaction. Bob M. is terrific. He is a great asset to our sales team. He works very hard to make everythig just right. We appreciate your patronage and would like to welcome you to our family of valued customers. Sincerely, Bob Siviglia, General Manager Ed Morse Delray Toyota/Scion

April 16, 2012

Susan Fox ia an OUTSTANDING customer service representative. She is exactly why I come back to Delray Toyota for car service and why I continue to buy Toyota. The work quality is also outstandin More

by thomasboston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Fox, Susan Fox
Apr 26, 2012 -

Ed Morse Delray Toyota responded

Thanks so much for the positive feedback. We agree Susan is a great asset to our team. Our entire service team strives to make the experience at our dealership a pleasurable. We're certain that Susan will be happy to hear how pleased you were. Thanks again for your patronage. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

April 13, 2012

I was treated with excellent customer service and fairness. The service personnel were courteous and professional. I was told that I would get my car in 1 hour and 10 minutes and I received the car More

by CXUNIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Fox, David Romeo
Apr 14, 2012 -

Ed Morse Delray Toyota responded

Thanks for your positive feedback. We are customer driven. We are glad you had an excellent experience and appreciate your patronage. Thanks again, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

April 03, 2012

Major repair on a/c. Susan gave me helpful options. Friendly and professional as always. One downer! Car came out dirtier then it went in! More

by lpganewk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Fox
Apr 03, 2012 -

Ed Morse Delray Toyota responded

Thank you for the positive feedback regarding your recent service experience. Susan is a great asset to our service team. She is very professional and a great person too. Your complete satisfaction means a lot to us. Thanks again for your continued patronage. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

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