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Ed Morse Delray Toyota

Delray Beach, FL

4.8
1,682 Reviews
For value and for service, it's Ed Morse! Check out our website for more details including Sales and Service hours. http://www.delraytoyota.com find car service savings at http://service.delraytoyota.com
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2800 South Federal Highway

Delray Beach, FL

33483

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Showing 1,682 reviews

June 17, 2011

Everytime I need to visit, the service is immpecable and the consultants, mechanics and the rest of the staff are always friendly and accommodating. I have been going to this dealership for the past severa More

by debbi56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Baird and Hieu
Jun 17, 2011 -

Ed Morse Delray Toyota responded

Thanks for the positive feedback. We work very hard to ensure a great customer experience. Tim is a terrific member of our Service Team. He goes above and beyond to make sure that everyone is completely satisfied. Thanks again for your patronage. Sincerely, Eric Silcox, Director Fixed Operations Ed Morse Delray Toyota/Scion

June 17, 2011

Brought my car in for service without an appointment and was greated by friendly Howard Rosenberg. Howard was very accomodating. He asked about my concerns, explained the service,delivered the car on time More

by alank58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Rosenberg
Jun 17, 2011 -

Ed Morse Delray Toyota responded

Thank you for your positive feedback. We are all committed to customer satisfaction. Howie goes above and beyond to make the service experience a great one. Thanks again for your patronage. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/ Scion

June 15, 2011

David Romeo's friendliness and service was excellent. He took concern for my problem, recognized it, solved it and was competitive on pricing. My Camry was fixed and the quality was good. Overall, I felt More

by jdweil22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Romeo, David Romeo
Jun 15, 2011 -

Ed Morse Delray Toyota responded

Thank you for the positive feedback. Customer satisfaction is our #1 goal. We appreciate the time you have taken to review our dealership. David is a tremendous asset to our team. He is knowledgable and knows that value of customer loyalty. We appreciate your patronage and look forward to seeing you in the future. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

June 14, 2011

I have bought many vehicles in my lifetime. The I have bought many vehicles in my lifetime. The experience with your saleman Dave Stern was the best I have encountered I will recommend your dealers More

by grandpacallan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Stern
Jun 14, 2011 -

Ed Morse Delray Toyota responded

Thanks for your positive feedback. We value your loyalty and wish you good luck with your new purchase. Customer satisfaction is very important to us. David is an asset to our Sales Team. Thanks again for your loyalty and continued patronage. Sincerely, Ron Frontiero, General Manager Ed Morse Delray Toyota/Scion

June 14, 2011

service great car was washed fixed problem in short period of time part was replaced at no charge do to part defect. needed another part and they ordered it More

by sduckman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
steve baez, david romeo, Steve Baez, David Romeo
Jun 15, 2011 -

Ed Morse Delray Toyota responded

Thanks for the positive comments. We work very hard to exceed our customers' expectations. Both Steve and Dave are very customer focused. They are knowledgable and go above and beyond to ensure our customers are completely satisfied. Thanks again for your patronage. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

June 13, 2011

I am a Satisfied Customer Delray Toyota has been I am a Satisfied Customer Delray Toyota has been keeping my old Land Cruiser (220K miles) running great for over a decade. I used to take it to an More

by luskra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Romeo, David Romeo
Jun 14, 2011 -

Ed Morse Delray Toyota responded

Thanks for the positive feedback. David is a big believer in "Customers for Life". His knowledge and professionalism keeps many customers coming back just to see him. He is a great asset to our team. We want you to know that we appreciate your loyalty and patronage. We look forward to seeing you in the future. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

June 13, 2011

It was the first time that I didn't get frustrated for all the "new" things that appear during the deal process , It was all exatctly as he told us it will be, quick, clear, the exact car was on front, re More

by kcpmgj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Almeraris
Jun 14, 2011 -

Ed Morse Delray Toyota responded

We're so happy you had a positive sales experience. Joe is very professional. He has a straight forward approach that cusotmers appreciate. He is friendly and caring. Thanks for the positive feedback. It means a lot to us. Sincerely, Ron Frontiero, General Manager Ed Morse Delray Toyota/Scion

June 13, 2011

Mr Baez, Was very professional, and was able to make my Mr Baez, Was very professional, and was able to make my visit as expeditious as possible without hassle. He has even gone the extra mile to make sure More

by Ginahanna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Baez, Steve Baez
Jun 14, 2011 -

Ed Morse Delray Toyota responded

Thanks for the positive feedback. Steve works very hard and goes the "extra mile" to make sure customers are completely satisfied. He is friendly and easy to talk to. Thanks again for your patronage. We appreciate your continued loyalty and look forward to seeing you in the future. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

June 13, 2011

I wanted share my great experience with dealing with the Ed Morse Delray Toyota dealership.. All the guys in the service department were fantastic, especially Tim and Chris.. They went beyond normal custome More

by FJCruiserZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom and Chris
Jun 14, 2011 -

Ed Morse Delray Toyota responded

Thanks for the positive feedback. Tim is great example of an outstanding Service Professional. He is customer focused and goes above and beyond to make sure everything goes well. We appreciate your patronage and look forward to seeing you in the future. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

June 13, 2011

Susan in Customer Service has consistently provided me with an excellent customer experience over the many years I have brought both my cars into service. She is always responsive to my telephone calls an More

by bronxguy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan, Susan Fox
Jun 14, 2011 -

Ed Morse Delray Toyota responded

Thanks for the positive feedback. Susan has been with us for a long time. She is often asked for by previous customers that are loyal to our dealership. Her follow-up is excellent. She takes the time to explain things to customers in a clear manner. Her professionalism is widely recognized by management and her peers. Thanks again for your continued patronage. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

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