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Ed Morse Delray Toyota

Delray Beach, FL

4.8
1,681 Reviews
For value and for service, it's Ed Morse! Check out our website for more details including Sales and Service hours. http://www.delraytoyota.com find car service savings at http://service.delraytoyota.com
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2800 South Federal Highway

Delray Beach, FL

33483

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Showing 1,681 reviews

May 10, 2011

Went to Ed Morse for 105,000 mile service and as usual Went to Ed Morse for 105,000 mile service and as usual used Richie Reyes for service. Car required great expense to service and Richie suggested More

by Arnold Goldstein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlene Greenberg & Richie Reyes, Marlene Greenberg
May 10, 2011 -

Ed Morse Delray Toyota responded

Great to hear you had a wonderful experience at our Dealership. It is so rewarding to read your review comments. We are committed to customer satisfaction and wish you lots of good luck with you new vehicle. Thanks again. Sincerely, Ron Frontiero, General Manager Ed Morse Delray Toyota/Scion

May 09, 2011

Because of the Toyota situation in Japan, we wanted to know if it was wise to renegotiate the lease on our '09 Toyota Camry now or let it run out. That's why we went to the dealership; not to be pressured More

by Janet Kleinman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Cotler, Joseph Almeraris
May 10, 2011 -

Ed Morse Delray Toyota responded

Thanks for the positive feedback. It's so satisfying to hear remarks such as yours about our dealership. It reinfoces our committment to customer satisfaction as our number one priority. We appreciate that you have taken the time to review our dealership and share your thoughts with others. It means a lot to us. Thanks again. Ron Frontiero, General Manager Ed Morse Delray Toyota/Scion

May 09, 2011

Scott Shannon has my liaison in service for my 2007 camry hybrid. in all of my dealings with him, I have found him to be attentive, knowledgeable,honest and very helpful. Not only am I happy with the toyotas More

by phomer4464
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Shannon
May 09, 2011 -

Ed Morse Delray Toyota responded

Thank you for taking the time to tell us about your recent service experience. We have a great team of associates working very hard to exceed our customers' expectations. We appreciate your positive feedback and would like to thank you again for your patronage. Sincerely, Eric Silcox Director of Fixed Operations Ed Morse Delray Toyota/Scion

May 09, 2011

Dave Romeo is very professional and gives superior customer service. He is always responsive. Any time I have had my car serviced he has explained all work done and is always friendly and courteous. More

by rgocinski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Romeo, David Romeo
May 09, 2011 -

Ed Morse Delray Toyota responded

Thank you for the positive comments. We're lucky to have a great team in our Service & Parts Departments. Many of them have been with us for a very long time. We stress customer satisfaction. It is our # 1 priority. Thanks again for all the good-will you bring to our dealership. Sincerely, Eric Silcox Director of Fixed Operations Ed Morse Delray Toyota/Scion

May 09, 2011

I had work done on my car and it was done well and at a good price. I dropped it off and it was done within an hour. I have been to other dealers in this area and they always take way to long and try to ch More

by normankopf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Fox, Susan Fox
May 09, 2011 -

Ed Morse Delray Toyota responded

Thank you for the positive feedback. Our entire team is committed to customer satisfaction. We're so glad that you had a great service experience at our Dealership. We'll be sure to forward your comments to Susan. With many thanks, Eric Silcox Director Fixed Operations Ed Morse Delray Toyota/Scion

May 09, 2011

I purchased my toyota about three years ago. Every time I come in for service I get treated with the best customer service. Both Steve and David are both very honest and always have respect for your time. I More

by egulbrand
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Romeo and Steve Baez
May 09, 2011 -

Ed Morse Delray Toyota responded

We appreciate your positive feedback. We are committed to customer satisfaction and we're glad that we have exceeded your expectations. Sincerely, Eric Silcox Director of Fixed Operations Ed Morse Delray Toyota/ Scion

May 09, 2011

Andy Cotler went out of his way to make me comfortable and the transaction as smooth as possible. Wayne Feldman was so helpful and catered to my every need. It was a wonderful experience thanks to them bo More

by garysfame
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Cotler and Wayne Feldman
May 09, 2011 -

Ed Morse Delray Toyota responded

Great to hear how satisfying your sales experience was. We appreciate your positive feedback. Our entire sales team is committed to customer satisfaction. We also appreciate the time you took to share your thoughts with others and review our dealership. Good luck to you with your new vehicle. Thanks again for your patronage. Sincerely, Ron Frontiero, General Manager Ed Morse Delray Toyota/ Scion

May 09, 2011

I will absolutely reccomend Marlene Greenberg and Delray Toyota to everyone I know. Marlene was so patient and kind and was great at letting me see all my options and made suggestions that were right on poi More

by Catidahlia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlene Greenberg, Andy Cotler, Finance group and Dave Romeo, Marlene Greenberg, David Romeo
May 09, 2011 -

Ed Morse Delray Toyota responded

Thanks for your very positive feedback. Customer Satisfaction is our # 1 priority. Good Luck with your vehicle. Thanks for taking the time to share your comments with others. We appreciate your good-will. Sincerely, Ron Frontiero, General Manager Ed Morse Delray Toyota/Scion

May 09, 2011

When I brought my SUV in for service, I was treated with the utmost respect and feel I recieved quality care. I will definitely continue to have my car serviced here and would recommend others to do so too. More

by elyons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Romeo, David Romeo
May 09, 2011 -

Ed Morse Delray Toyota responded

Thanks for the positive feedback. We pride ourselves on our staff's professionalism and focus on customer satisfaction. We also appreciate the time you have taken to review our dealership and share your comments with others. Thanks for your continued patronage. Sincerely, Eric Silcox, Director Fixed Operations Ed Morse Delray Toyota/Scion

May 09, 2011

Marlene worked with me for months trying to find the right car for me at the right price with the best deal. She finally did it and I have the car of my dreams. She stayed until late that night to More

by bonnielay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlene Greenberg, Marlene Greenberg
May 10, 2011 -

Ed Morse Delray Toyota responded

Thanks for your positive feedback regarding your recent sales experience with Marlene. Customer satisfaction is very important to us. We appreciate the time you have taken to review our dealership and share those comments with others. Thanks again. Ron Frontiero, General Manager Ed Morse Delray Toyota/Scion

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