Ed Morse Ford St. Robert - Service Center

Outstanding customer service As I was travelling through the area, I had a flat tire. Chris fixed the flat and had me back on the road in minutes. Truly exceptional service and As I was travelling through the area, I had a flat tire. Chris fixed the flat and had me back on the road in minutes. Truly exceptional service and I would highly recommend them to anyone. More

Service Mannager Lee is a joke Lee (service mngr) does not support service members,, argues against performing warrantied repairs. On 8 May 2017, Dunns Auto body brought my 2015 Fu Lee (service mngr) does not support service members,, argues against performing warrantied repairs. On 8 May 2017, Dunns Auto body brought my 2015 Fussion in because I had an indicator for a faulty airbag showing. Lee told Dunn that the airbags are not warrantied and that their is a diagnostic charge pending from the exam. The Fussion has 22,000 and change in miles. Well under the warranty period. Lee needs to find a new profession. More

Fixing problems 3 months later. I purchased a 2004 Ford Ranger from Michael Calloway at Sellars-Sexton Ford Lincoln Mazda back in November 2016. The truck had 67,000 miles on it and I purchased a 2004 Ford Ranger from Michael Calloway at Sellars-Sexton Ford Lincoln Mazda back in November 2016. The truck had 67,000 miles on it and was visually in great shape. The purchasing processes made quick and easy, and everyone was accommodating to meet my request. At the end of January, I went to perform maintenance and came to realize that the engine coolant had not been replaced for some time. After testing with a hydrometer it showed it had very little protection. After inspecting more of the truck I discovered the transfer case fluid was low and extremely dirty. Additionally, when replacing the air filter there is a large pile of dog food and pumpkin seeds, indicating during a sitting period rodents had stored the items inside the air filter. I took these issues to Michael and asked what could be done. I pointed out the inspection sheet that I was given indicated these things were inspected prior to the truck being sold to me. I said it appeared some he had dropped the ball, and that I wanted the radiator to be flushed and taken care of. Michael is very accommodating and quickly took the issues to a manager. The manager did try to divert having the issues resolved, referring to the inspection sheet stating that the things had been done. I stopped him and took him out to the truck to show him the condition of the radiator fluid along with one of the service managers, and it was apparent that the issue was never taken care of between the time that Sellers purchased the truck and sold it to me, despite the maintenance sheet saying that it had been done. Reluctantly, the service manager agreed to have my radiator flushed. I was provided a loaner vehicle while my truck was in service. I provided a new radiator cap and thermostat and asked for them to be replaced since the system is going to be opened up which they accommodated and did for me. When replacing the thermostat it was apparent that the housing started leaking and they have replaced that as well at no charge. They kept my truck overnight to ensure that it still was not leaking. Right before releasing the vehicle back to me they notice they were to open recalls my airbags, which they repaired. Overall, had an extremely good experience with the dealership. Especially with Michael, who constantly went out of his way to make sure that I was taken care of More

Always treated with respect and courtesy. Debbie Parsons is smart about our vehicle needs and wants. Every effort is taken to ensure that we are completely satisfied with our purchase. Addit Debbie Parsons is smart about our vehicle needs and wants. Every effort is taken to ensure that we are completely satisfied with our purchase. Additionally she supports community activities that benefit everyone in this area. I'd say she is a genuine, stellar person. More

Excellent Dealership Sellers Sexton Motors has some of the friendliest, most professional staff around. They are more than willing to go the extra mile and Debbie Crawford Sellers Sexton Motors has some of the friendliest, most professional staff around. They are more than willing to go the extra mile and Debbie Crawford, a sales agent has the professionalism and experience to lead you to the best possible vehicle for you. More

Assisted in getting my 2004 truck repaired & me back on the road to continue my trip to Pennsylvania. Without them I'd still be broke. on the road to continue my trip to Pennsylvania. Without them I'd still be broke. More