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Ed Morse Ford
Muscatine, IA
302 Reviews
75 YEARS OF AUTOMOTIVE EXCELLENCE
"Dealer of The Year" ~ Automotive News
"Quality Dealer" ~ Time Magazine
"Cadillac Dealer of the Year" ~ (multiple recipient)
"Cadillac Certified Elite Service Dealer" ~ (multiple years)
"Honda President's Award" ~ (multiple recipient)
"Mazda President's Council" ~ (multiple recipient)
"Toyota Chairman's Council" ~ (multiple recipient)
"Jack Smith Leadership Award" ~ General Motors (multiple recipient)
"National Dealer of the Year" ~ DealerRater
"Consumer Satisfaction Award" ~ DealerRater (multiple recipient)
"Top Rated Dealer" ~ CarGurus & CARFAX (multiple recipient)
"South Florida's Top Workplaces" ~ Sun-Sentinel & Workplace Dynamics
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 302 reviews
April 01, 2023
After a misdiagnosis, I spoke with the Service Manager (Mike Rettig). Mike assured me that I would not be charged for unnecessary repairs. They fixed the electrical problem with my F250 and credited me (Mike Rettig). Mike assured me that I would not be charged for unnecessary repairs. They fixed the electrical problem with my F250 and credited me for the original "misdiagnosis". Very nice... More
by huntin77
Verified CustomerEmployees Worked With
Mike Rettig
March 07, 2023
Purchased vehicle that had oil smell was told it was just burning off coatings because new.On way home from dealership smelled oil burning badly upon arrival of home inspected underneath of car finding compl burning off coatings because new.On way home from dealership smelled oil burning badly upon arrival of home inspected underneath of car finding completely covered in oil.dealership would not return vehicle attempted to call sales and general manager with no response. Now I’m stuck with very expensive car from day 1 I cannot drive. Also be aware sales and finance are very pushy and extremely aggressive wanting you to purchase extras More
by Mr. Trade alot
February 23, 2023
Friendly advisors. Fast efficient service and great communication. Overall very good customer service experience. Highly recommend Fast efficient service and great communication. Overall very good customer service experience. Highly recommend More
by jlogel23
February 01, 2023
John was very helpful--battery was dead in our garage. He charged it, followed us out to the service department & they replaced the battery, He charged it, followed us out to the service department & they replaced the battery, More
by kmittie2012
Employees Worked With
Allison Guerrer, John Bickford
January 26, 2023
These guys are willing to work with me, I'm a Ford truck guy and I do Ford truck things. guy and I do Ford truck things. More
by EDMOND.R.BAXTER
